Owner manual
31
OPERATIONAL CHECKLIST
This checklist in conjunction with “TROUBLESHOOTING” and the “SEQUENCE OF OPERATION” should be used as an on-the-job
troubleshooting guide to identify the cause of incorrect system operation and suggest a remedy for its correction. Because improper
piping and wiring can result in unsatisfactory system performance, it is suggested that the installation by examined before using the
checklist. Be sure to refer to the correct piping and wiring diagram for the type of system that is installed.
REMEDY
COMPLAINT CAUSE USER SERVICE AGENT
*Water not hot enough. Thermostat set too low. Set thermostat dial to
a higher temperature.
Thermostat out of calibration. Call service agent. Recalibrate thermostat.
If thermostat cannot be
recalibrated, replace.
*Insufcient hot water Thermostat set too low. Set thermostat dial to a
*See WATER TEMPERATURE higher temperature.
WARNING (on page 27) Thermostat out of calibration. Call service agent. Recalibrate thermostat. If
thermostat cannot be recalibrated,
replace.
Main manual gas shutoff Open main manual gas
valve partially closed. shutoff valve to fullest extent.
Heater too small for demand. Space usage to give heater
time to restore water
temperature.
Thermostat differential is Call service agent. Replace dual bulb controller if
too wide. differential is greater than 4°F.
Heater recovery is slower. Call service agent. Check gas input. If incorrect,
adjust gas pressure or replace
main burner orice.
Draft hood not installed or Call service agent. Install draft hood or bafes as
one or more ue bafes. furnished with unit.
Water temperature too hot. Thermostat set too high. Set thermostat to a
lower setting.
Heater makes sounds: sizzling. Condensation on outside of
tank - normal.
Rumbling. Sediment accumulation on Drain a quantity of water
bottom of tank. through drain valve. If Delime heater.
rumbling persists, call
a service agent.
Ticking or metallic sounds. Expansion and contraction-
normal.
Pounding. Air chambers in piping have Drain piping system and
become waterlogged. rell. Heater must be off
while this is being done.
Combustion noises. Too much primary air. Adjust shutters.
Overred heater. Incorrect
burners or orice for types Call service agent. Check and correct as necessary.
of gas used.
Water leaks. Drain valve not closed tightly. If drain valve cannot be
closed tightly, replace.
If leakage source cannot be Shut off gas supply to heater Repair or in case of suspected
corrected or identied, call and close cold water inlet tank leakage, be certain to conrm
service agent. valve to heater. before replacing heater.
Gas odors. Heater is overred. Shut off gas supply to Check for sooted ue passage.
heater and call service agent. Check for obstructed vent line.
Check backdraft or lack of draft.
Draft hood may be improperly
installed or not sized properly.
Possible gas leaks. Shut off gas supply to
heater and call gas
company at once.
CREATED BY NEEVIA DOCUSTAMP TRIAL VERSION (WWW.NEEVIA.COM)CREATED BY NEEVIA DOCUSTAMP TRIAL VERSION (WWW.NEEVIA.COM)