Install Instructions

TEC3000 Series Proportional Fan Coil and Individual Zone Thermostat Controllers with Dehumidification
Capability Installation Instructions
39
Troubleshooting
Commissioning Supply Air Temperature Display Current
Temperature
—
Heat Command 0% 0 to 100%
Cool Command 0% 0 to 100%
Supply Fan No Yes or No
Aux No Yes or No
Update View Version x.x.x.xxxx Current Release of Software
Load Firmware
— File list from USB drive
Restore*
— File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar models
to expedite the commissioning process.
Backup* — File list from USB drive or local storage
*Configuration can be backed up to the
USB drive and restored to similar models
to expedite the commissioning process.
1. If the value is outside min/max limits, it is reassigned to the midpoint between min and max.
Table 11: Fault List (Part 1 of 3)
Faults Probable Causes Solutions
Remote Zone Temp Fail The External Zone Temperature sensor
has been disconnected or has failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, reset sensors
through the menu.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Supply Temp Fail The External Supply Temperature
sensor has been disconnected or has
failed.
1. Check the wiring of the sensor.
2. If intentionally disconnected, result fault by
entering the menu, enter Control Setup, and
select Inputs reset the sensors.
3. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Internal Sensor Fail An internal sensor has failed on the
TEC.
Order replacement units and return the affected
devices to Johnson Controls under the RMA
program.
Dehum Unavailable Dehumidification is unavailable
because the zone humidity sensor has
failed or the humidity reading is not
reliable.
1. If the source of zone humidity was a BAS,
check the BAS to ensure that it is still online
and is providing the TEC with the humidity
reading. If removal of the BAS mapping was
intentional, reset the sensors through the
menu.
2. If the problem persists, order replacement
units and return the affected devices to
Johnson Controls under the RMA program.
Service Equipment connected to the BI
configured for a Service alarm is
triggering the alarm.
Service the equipment by way of the
manufacturer's recommendation.
Table 10: Menus and Submenus (Part 8 of 8)
Level 1 Level 2
(LCD Screen Name)
Level 3
(Default Values)
Available Values
1