Warranty Information

WARRANTY
STRUCTURAL LIMITED LIFETIME WARRANTY – ENGINEERED PRODUCTS
Johnson Premium Hardwood Flooring warrants to the original purchaser that its engineered
pre-finished hardwood floors are free of any manufacturing defects. Manufacturing defects
consist of: improper milling, grading, staining, or coating. Structural lifetime warranty means
the hardwood flooring product will remain free from defects in lamination, assembly, milling,
dimension, (see: Proper humidity conditions in installation instructions), and grading for as long
as the original purchaser owns the home. Johnson Premium Hardwood Floors warranty is only
extended to hardwood floors maintained in a Normal Environmental conditions. Normal
Environmental conditions are interpreted to mean that the heating, ventilation, humidification,
dehumidification systems must be designed and working to create/maintain an interior relative
humidity level (in the air), between 35% and 55% relative Humidity range, and a temperature
range of 60 to 80° degrees Fahrenheit ALL year round, so as to create/maintain an average
moisture content of 7% to 10% within the engineered wood floor. This is to ensure optimal
dimensional stability and performance of the Johnson Engineered hardwood flooring. It is the
installer’s responsibility to inspect each board PRIOR to the installation. Planks NOT visually
and/or physically acceptable, (also as to grade or species), should be put to the side, and used
in an acceptable location. Once the board is installed, it is NO longer in question as to its
acceptability. If this board does NOT install properly, it is NOT to be used. Although improper
installation voids this warranty, Johnson Premium Hardwood Flooring reserves the right to
replace planks that have cracked, splits and/or delaminated due to glue bond failure. If more
than 5% of the boards for the complete installation are unusable, return to Johnson Premium
Hardwood Flooring for replacement.
Rev: 4-10-2019