Troubleshooting Guide

11. POE adapter flashes:
In this case, the high probability is that the inside of the product is burned out. Our
products can only use the original 24v adapter. Please contact us for a new
replacement.
12. How to fix “weak security” issue:
Please contact us via aftersale card. We will send you a config file. You can import it
and then the TKIP encryption will be turned off. Your encryption way will be WPA2
AES which has better security.
13. How to change the wifi extender’s name and password?
You can change the name and password in "LAN-wireless".
About how to login the background system.
In “ap mode”：enter "192.168.1.2" (depends on the IP you set earlier in "LAN settings-IP address"
as attachment shows) to enter the menu interface.
In “repeater mode”：enter “192.168.10.1” to enter the menu interface.
14. Why it timed disconnected？
Please check the attachment and check if the ”time restart“ are disable. Also, please check the
time setting and set it internet sync and set time zone the same with your region.