User's Manual

© Copyright 2014, HME Wireless, Inc. www.hmewireless.com | 800-919-9903 3 of 21
Vuze
®
Table Location System
CONCEPT
The Vuze Table Location System provides users the ability to quickly identify where a party is
located in a restaurant in order to deliver food in a timely and efficient manner.
By using Vuze by HME Wireless ("HMEW") users will have the ability to craft their system to fit their
needs and budget. Unlike other systems, HMEW’s active RFID technology allows users to create
Delivery Zones or, by adding additional tags, have a tag per Table. Delivery Zones allow food
runners to eliminate a majority of the restaurants floor space when locating a guest. Food
runners can be fully engaged with diners and ensure the best experience is offered, while
quickly delivering the order.
Vuze provides users multiple view options; list, image, or map; for finding their customer, as well
as, the ability to cater Delivery Zone or Table names to whatever they desire like Window, Patio,
or Booths. This flexibility offers quicker training and eliminates the need for learning or referencing
a floor map full of foreign numbers.
COMPONENTS
Your Vuze Table Location System is comprised of three hardware elements; the GuestTag, the
ReferenceTag, the Reader, and two software elements; the Vuze Waitlist and Vuze
Management Software
GuestTag
A numbered coaster style device that is handed to a guest to determine their location.
Runs on a rechargeable battery pack and can hold a charge for
up to 15 hours between charges.
Stacks on the GuestTag charger for recharging. For best results, do
not stack more than 15 tags high.
GuestTag charger looks similar to the GuestTag with two
exceptions; 1) does not have number on the top face and 2) has
two charging holes in the back case for the power supply and to
"daisy chain" multiple chargers together with a "jumper wire."
(Available from HMEW, part# JMP).