User's Manual

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taking the tag off of the charger too late will cause the

system to not hear the Activate command and impact

the records on screen.

To ensure the GuestTags are hearing the Activate and

Deactivate tags perform the following test:

• Remove a GuestTag from the charger. When the tag is

removed and coming out of Sleep Mode you will see the

red LED on the tag flash twice, this indicates that the tag is

awake and active.

• Wait approximately 10 seconds then take the GuestTag

into the dining room and place it at a location adjacent

to a ReferenceTag.

• After a few seconds the Vuze display will show the paddle

for that tag on screen with the name of the ReferenceTag

that it is sitting next to.

• Once that is seen on screen, remove the GuestTag and

take it to the Deactivate area.

• When it has been in the Deactivate area for

approximately 10 seconds the paddle will automatically

drop off of the screen.

• Testing is complete for the Activate and Deactivate tags.

• Should you see different results, adjust the location of the

Activate or Deactivate tags to ensure they are clear of

any metal surfaces and have adequate distance from the

GuestTags and retry.

Testing Delivery Zones or Table Tags

After completing the test for Activate and Deactivate tags,

you are ready to test the Reference Tags used for identifying

Delivery Zones or Tables. To accomplish this perform the

following test:

• Follow the steps above for testing the Activate tag.

• Test the GuestTag(s) at each area marked on the

provided floor map to ensure that each ReferenceTag is

showing as expected.

• Once the Reference Tags locations have been tested and

confirmed, place the Reference Tags under the object or

table like on a seat and perform the above test a second

time.

 When moving GuestTags

from the Deactivate area to

the Activate area or

chargers, be aware of the

following:

 If GuestTags are

collected in a basket or bin

at the Deactivate area,

move the entire basket to

the Activate area before

placing tags on the charger.

 GuestTags placed on the

charger go into Sleep mode

immediately. Prior to placing

GuestTags on the charger

ensure that they have

adequate time to hear the

Activate tag 2x. Failure to do

this results in an action we

call "Ghosting."

 A location is based on the

LOUDEST ReferenceTag

being heard 2x. That may

not always be the closest. It

is important when placing

Reference Tags that

diligence is taken in ensuring

they are not mounted next

to items that will cause the

signal to be deflected or

impacted; such as, walls or

snug against table legs.