User's Manual

SYSTEM USE

As GuestTags are distributed to customers and they are seated, you start to the see the Vuze

display updating. Each record carries four (4) potential pieces of information about that

customer.

• GuestTag - the number distributed to

the customer and to be found when

delivering food.

• Location - the name assigned to the

Delivery Zone or Table when the

GuestTag is located.

• Timers - time since the last Location

has been registered and/or total

transaction time (user adjustable).

• Threshold Color Bar - displays if the

Seated time is within user defined

parameters.

On the Vuze Waitlist, this information is provided in a "paddle" format listed by the first record on

screen at the top. Each paddle displays the GuestTag on the left, followed by the Location, with

the Timer below. Colors are determined by a threshold set in Vuze Management.

• The Vuze display is designed to not show a paddle until it is in motion away from the register

area; therefore, the timer will not read 0:00 when the record first appears.

• The Waitlist software requires specific events to occur to function as intended.

o Guest Tag MUST hear the Activate Tag 2x (approx. 10 seconds) before leaving the

o Guest Tag must hear a Delivery Zone or Table tag 2x in a row to display a location

on the screen.

o Guest Tag MUST hear the Deactivate Tag 2x in a row to remove the record from

the screen.

• As mentioned during the Testing phase on page 6, it is crucial that the Guest Tag is given

ample time to hear the Activate Tag prior to being handed out. Failure to do this will result in

the Guest Tag not appearing on screen.