Manual

SL
87
14. JULABO Service – Online remote diagnosis
JULABO circulators of the HighTech series are
equipped with a black box. This box is implemented
in the controller and records all significant data for
the last 30 minutes.
In case of a failure, this data can be read out from
the unit by using special software. This software is
available as a free download from www.julabo.de
\
EasyBlackBox.
 Installation is easy and is performed step by
step.
Please observe the instructions.
 Data read-out is possible in the conditions
“OFF”, “R OFF” or “ALARM”.
 Connect the circulator to the computer using an
interface cable.
 Start the EasyBlackBox program.
The program asks for the port used (COM1, ......)
and the baud rate of the unit.
You do not have this information on hand?
Simply try it out!
The program continues to send the request until
the correct settings are made.
 Data is read out and shown on the monitor
divided into the sections
>Einstellungen/Settings<,
>Alarmspeicher/Alarms stored<,
>Blackbox<
 see example
 After pressing >Speichern/Save<, a text file is
created. The program suggests a filename -
>C:\model description and barcode no.<.
Modifications are possible.
 E-mail this file to [e-mail]
, JULABO's
service department. JULABO is thus able to
provide rapid support.