Network Router User Manual

4. Shut down power to the device by pressing the Power button on the front panel
of the device.
5. Disconnect power from the device.
6. Remove the cables that connect to all external devices.
7. Remove all field-replaceable units (FRUs) from the device.
8. If the device is installed on a wall or rack, have one person support the weight
of the device while another person unscrews and removes the mounting screws.
9. Place the device in the shipping carton.
10. Cover the device with an ESD bag, and place the packing foam on top of and
around the device.
11. Replace the accessory box on top of the packing foam.
12. Securely tape the box closed.
13. Write the Return Materials Authorization (RMA) number on the exterior of the
box to ensure proper tracking.
Packing the Components for Shipment
Follow these guidelines for packing and shipping individual components of the
services gateway:
■ When you return a component, make sure that it is adequately protected with
packing materials and packed so that the pieces are prevented from moving
around inside the carton.
■ Use the original shipping materials if they are available.
■ Place individual Mini-Physical Interface Modules (Mini-PIMs) in electrostatic bags.
■ Write the Return Materials Authorization (RMA) number on the exterior of the
box to ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during packing.
Related Topics ■ Required Tools and Parts for Installing and Maintaining the SRX210 Services
Gateway on page 59
■ Locating an SRX210 Services Gateway Component Serial Number and Agency
Labels on page 168
■ Information You Might Need to Supply to Juniper Networks Technical Assistance
Center on page 170
■ Return Procedure for the SRX210 Services Gateway on page 167
■ Contacting Customer Support on page 170
172 ■ Packing the Components for Shipment
SRX210 Services Gateway Hardware Guide