User guide

Changing the Web User Password

The web username and password are used to securely store the RSA private keys in the

HSM’s encrypted database. These credentials are used by the Secure Access Service

processes to carry out RSA operations. The keys will never be available for use outside

the HSM. You can later change the web password but not the web username.

In a cluster, you can perform this operation from any node. The new password is updated

to the other nodes automatically.

NOTE: Changing the web user password restarts the web server.

To change the web password:

1. Connect to the serial console of the FIPS appliance you want to reset.

2. Enter 9 to select FIPS Option.

3. Enter 3 to select Change web user password.

4. Enter the existing web user password.

5. Enter the new password.

NOTE: The SA Series FIPS appliance is said to be in a disassociated state

when the key store state in the cache and on disk are different. As a security

measure, you cannot change the web user password when the appliance is

in a disassociated state. The option is disabled. To resolve a disassociated

state, connect to the serial console and reload the FIPS keystore database

(Option 9 > Sub-option 1).

Documentation

• FIPS Overview on page 9

SA Series 4500, 6500, and FIPS Appliances