Card Printer CX-D80 Thank you for purchasing this product. Please read through this “Electronic Manual” carefully in advance to ensure proper use of the product. Also, to make sure that the product is used safely, please read through the “Read Me First” booklet. Please store the manuals properly after reading so that they can be referred to whenever necessary.
Contents Contents Disclaimer ● Contents Before Use About this Manual ................................................................... 3 Precautions ............................................................................. 3 Disclaimer ............................................................................... 6 Name and functions of parts ................................................... 6 Specifications ..........................................................................
Before Use About this Manual Contents of this manual ● ● ● ● The copyright of this manual belongs to DNP. Reprint and duplicate of this manual in part or full without the prior consent of DNP is strictly prohibited. Windows is the registered trademark of Microsoft Corporation in the United States. Product names of other companies described in the manual are the trademarks or registered trademarks of the respective companies. Symbols such as , , and are omitted in this manual.
Before Use Caution Precautions during use ● Please read through all the following items before using the printer. Handling instructions Pay careful attention of the following when handling a printing media (retransfer film or ink ribbon) or card. ● ● 4 Using a deformed or scratched card may cause card feed errors.
Before Use ● ● ● ● Touching the printing surface of the printing media or card directly with your hand may cause the print to turn out uneven. Foreign particles attached to the printed areas may result in printing voids. Attach the printing media in a clean environment. Use of electrically-charged printing media or cards may cause printing errors. Do not allow static to occur, such as due to cards rubbing against each other.
Before Use Disclaimer Name and functions of parts Internal mechanism diagram ① Card feeder unit ● This is the roller for feeding cards. Each of the feed rollers needs to be cleaned daily. ② Warpage correction heating roller ● Some types of cards may warp. Adjust accordingly until warpage is eliminated. Set using the host computer. ③ Retransfer heating roller ● You can adjust the temperature and retransfer time for some retransfer films and cards. Set using the host computer.
Before Use Front ① Sliding knob ● Opens/Closes the printer door. ● Slide it upward, and pull toward you to open the printer door. ② Operation buttons ● For selecting and confirming information on the operation panel. ③ Operation panel ● Displays menus and error messages. ④ Card hopper ● For loading cards. ⑤ Printer door ⑥ Power switch ● Turns the power On/Off. Right ① NG card outlet ● If a card is left inside the printer when the power is turned on or reset, the card will be automatically discharged.
Before Use ● For attaching the ink ribbon. ④ Jog dials ● When there is card jam in the cleaning unit, turnover unit, or retransfer unit, detach the jog dial from the printer body, and attach it accordingly to turn the rollers of the corresponding parts. ⑤ Retransfer film cassette ● For attaching the retransfer film. Ink ribbon cassette ① Guide shaft ● Provides guide to the position for attaching the cassette. ② Shafts ● When attaching an ink ribbon, unwind it along the shafts.
Before Use Specifications Main specifications Item Description Recording system Dye sublimation retransfer Paper feed mode Automatic Recording density 300 dpi Reproduction gradation 256 levels each for Y, M and C; C and 2 for Bk Interface USB 2.
Before Use Accessories/separately sold items Accessories Please check to ensure that the printer accessories are in place when unpacking the product package. ● CD-ROM x 1 ● Instruction Manual x 1 ● “Read Me First （LST1004） x 1 booklet ● Power Cord (2 m) x 2 ● Cleaning Card x 1 ● Card Stacker x 1 ● USB 2.0 Cable (2 m) x 1 ● Gloves x 1 Pair Products sold separately To purchase these items, please consult our authorized dealers.
Before Use Options Functions Operation Panel Name and functions of parts Double-sided printer Printer that supports double-sided printing. ● Single-sided printer Printer that supports single-sided printing. ● Options Warpage correction Device for correcting card warpage after printing. ● Magnetic encoder Device for writing data to a magnetic stripe card. ● Supports only installation of a double-sided printer. ● Contact IC encoder Device for writing data to a contact IC card.
Operation Displays the scroll mode for the displayed characters. Operation Panel Display Starting up Scrolls to the next displayed character on the left. Initializing Scrolls to the next displayed character on the right. Preheating Operation panel status display USB connection Ready Printer information can be viewed through the network. However, printing is performed through USB connection.
Operation Setting Mode UV Level: -3, -2, -1, 0, 1, 2, 3 For setting the UV ink density level. Selecting a larger value increases the density level. During UV printing, card warpage may increase if the card has a low heat resistance or under an environment with high temperature. ● PO Level: -3, -2, -1, 0, 1, 2, 3 For setting the density level of the peel-off ink. Selecting a larger value increases the density level. ● Settings can be viewed on the printer’s operation panel.
Operation HR Control: Off, On For setting whether to standby the printer by lowering the retransfer heat roller temperature if cards are not issued for 30 minutes or longer. The printer will automatically be restored to the original mode during the next card issuance, but it may take a longer time before the first card is printed. Set this to On during normal use.
Operation 15
Operation 16
Operation Setting using the operation panel Initializing printer when attaching the cassette Memo: Initialization ● ● Whenever the power is turned on, cue (initialization) is performed automatically on the ink ribbon and retransfer film. You can also perform initialization using the operation button on the operation panel. ● ● Press ［Reset］ ● A [Initialize] message appears.
Operation Firmware update Press ［Menu］ ● ② Press B ● An [Initializing] message appears, and the printer is initialized after feeding the ink ribbon and retransfer film by one image. A [Cleaning] message appears. Press ［Next］ to set to [Down load] ● Pressing the [Next] button each time displays the next screen. Press ［Enter］ Initializing printer after feeding by two images ● Data download from the host computer starts. ① Press ［Next］ ● A ［2'nd Panel, OK?］ message appears.
Operation Counter setting This is used for setting the type of counter displayed on the operation panel. ● Counter types Total: total counter Displays the total number of cards that are correctly printed. ● Head: Head counter Displays the total number of printed sides for the same head. ● Free: free counter Displays the number of cards that are correctly printed. This number can be reset. ● Cleaning Cun: Cleaning counter Displays the number of cards that are correctly printed after the last cleaning.
Operation Press ［Next］ ● A ［Counter］ message appears. Press B Resets the free counter and error counter. ● Press ［Change］ ● A setting change screen appears. Checking reset ● Select [Free Cnt] or [Error Cnt] under [Counter setting]. Test print Prints the printer’s built-in test pattern, or the different setting values. When system troubles occur, printing can be performed using settings on the printer or computer by operating only the printer.
Operation Press [Change]. A [Test Pattern] message appears. ● Press ［Enter］ ● A [Mode] message appears. Press A and select a test type. Press ［Next］ ● A ［Contrast］ message appears. Press B Test print starts. ● Contrast setting This is used for setting the contrast of the operation panel display. ● Setting values -3, -2, -1, 0, 1, 2, 3 Selecting a larger value increases the contrast. ● Press ［Menu］ ● A [Cleaning] message appears.
Operation Buzzer sound setting This is used for setting the buzzer sound when an error occurs. ● Setting values ● On: turns on buzzer sound, Off: turns off buzzer sound Press ［Menu］ ● A [Cleaning] message appears. Press A and select a setting value. Press B to confirm the setting value. ● Pressing B confirms the setting and returns you to the previous screen. ● To display the next setting value, press A.
Operation Unit number setting For setting the printer’s unit number according to the USB environment. ● Setting values ● No.1 ~ No.10 Press ［Menu］ ● A [Cleaning] message appears. Press A and select a setting value. Press B to confirm the setting value. ● Pressing B confirms the setting and returns you to the previous screen. Press ［Exit］ ● Pressing [Exit] each time returns you to the previous screen. Press ［Next］ to set to [Setting] Press ［Enter］ ● A [Display] message appears.
Operation Transport mode setting Note: ● Make sure that you set to the transport mode when transporting or moving the printer. Failure to do so may result in malfunction of the printer. ● When transporting or moving the printer, ensure that the heat roller is secured to a safe position. Open the printer door. Press ［Next］ to set to ［Transport Mode］ Press and hold down the cassette button, and remove the ink ribbon cassette (on the right) to remove the ink ribbon.
Operation Security Security setting ● ● When a security number is set, opening/closing of the printer door and detachment of the card hopper are disabled. To change the security number, you have to delete it and register a new number again. Press the operation button (center) for at least 3 seconds. ● A [Set Sec-Key OK?] message appears. Press B Press B ● A [New Key] message appears.
Operation ● Pressing A each time advances to the next number. ● Pressing E each time advances to the next digit. Enter the security number entered in [New Key]. Press B ● ● If this number is consistent with the number entered in [New Key], the display returns to [Ready], and the lock is deactivated. If this number is not consistent with the number entered in [New Key], the display returns to [Unlock Sec-Key OK?]. Enter a number again. ● Pressing E each time advances to the next digit.
Operation Setting Using the Status Monitor "Status Monitor Settings" （' page 80） Printing a Card Note: ● ● If you see an [Initializing...] or [Preheating..] message on the LCD panel of the printer, this means the printer is not ready yet. Printing cannot be performed in this case. Printing the card on the side with the magnetic stripe may cause printing errors or damage to the card’s functions. If you want to do so, consult our authorized dealers in advance. Printing a Card Turn on the power.
Replacement Precautions on cards Card has run out Replenish the cards. ● . Print this page Note: If the security lock is on, deactivate it. After work is complete, activate the security lock again. Do not touch the printing surface of the card. Touching it may cause printing errors. Put on the supplied gloves when handling the cards. When using new cards, separate them one by one before setting them in the printer. Cards may be adhered to each other due to static, thus causing card jams.
Replacement Ink Ribbon Ink ribbon has run out ● Replace with a new ink ribbon. Print this page Note: ● ● ● ● ● ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Stand the cassette on a flat surface as illustrated in the diagram. Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors. Do not touch the inked surface (the side that faces outward when installed) with your hand.
Replacement ● During replacement, clean the four bobbin holders on the printer. Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film, causing printing errors. Open the printer door. Press and hold down the cassette button, and pull out the ink ribbon cassette (on the right) to remove the ink ribbon.
Replacement Retransfer Film Retransfer film has run out ● Replace with a new retransfer film. Print this page Note: ● ● Press ［Reset］DB to reset the printer. ● ● ● ● ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Stand the cassette on a flat surface as illustrated in the diagram. Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors.
Replacement ① When installing the retransfer film, make sure that at least three black lines are wound onto the take-up side. ② With the retransfer face facing outward, align the unused side of the film with the arrow on the cassette, and unwind it along the three shafts. ③ Insert the retransfer film firmly into the bobbin holders with the film set to the far end of the guides. ● A: take-up side (black) ● B: unused side (green) Remove any slack in the film. ① Hold the retransfer film cassette.
Replacement ● ● Do not perform work on the printer door. Do not place heavy objects or apply load on the printer. Doing so may damage it. During replacement, clean the four bobbin holders on the printer. Burrs generated by friction between the bobbins and bobbin holders may be adhered to the ink ribbon or retransfer film, causing printing errors. Open the printer door. Press and hold down the cassette button, and pull out the retransfer film cassette (on the left) to remove the retransfer film.
Maintenance Servicing of Parts "Cleaning roller" ' page 34 "Fan filter" ' page 35 "Card feed roller/heating roller" ' page 36 "Magnetic head" ' page 40 "Bobbin holders" ' page 38 "Thermal head" ' page 41 ● ● ● ● ● ● Servicing of Parts Cleaning roller ● ● ● Servicing Based on Print Output "Colors appear faded or dirt is conspicuous" ' page 42 "Card jams" ' page 42 "Error during writing/reading" ' page 42 "Lines appear on card after printing" ' page 42 ● ● ● ● Note: After servicing or cleaning is compl
Maintenance Fan filter ● ● The color of the printed card may appear faded or dirt may appear conspicuous if the fan filter is dirty. Perform cleaning after printing about 10,000 cards. Print this page Note: ● After cleaning is complete, check to ensure that all dismantled parts are restored to their original positions. Failure to restore the parts may result in malfunction of the printer. Remove the filter cover located on the side of the printer. Allow the cleaning roller to air dry.
Maintenance Card feed roller/heating roller ● ● The color of the printed card may appear faded or dirt may appear conspicuous if the card feed roller/heating roller is dirty. Perform cleaning after printing about 1,000 cards. Print this page Note: ● ● ● ● ● ● ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Before cleaning the card feed roller/heating roller, make sure that you clean the cleaning roller.
Maintenance Turn on the power. Press B ● Press [Menu] to set to ［Cleaning］ A [Cleaning...] message appears. Note: ● If the retransfer heating roller is hot, a ［HR is too hot］ message will be displayed. Turn off the power, and perform cleaning after the retransfer heating roller has cooled down completely. Insert the cleaning card (sold separately) within 20 seconds. ● Press ［Enter］ to set to ［Rollers］ The roller draws in the card, and cleaning starts automatically.
Maintenance Magnetic head ● ● Writing/Reading errors may occur if the magnetic head is dirty. Perform cleaning after printing about 1,000 cards. Print this page Note: ● ● ● ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Before cleaning the magnetic head, make sure that you clean the cleaning roller. Otherwise, dirt on the cleaning roller may be attached to the cleaning card, causing its cleaning capability to deteriorate.
Maintenance Note: ［Enter］D Press ［Next］ to set to ［MG］ ● Insert the card within 20 seconds after pressing B. ● After pressing B, the buzzer sounds upon a lapse of 20 seconds, and a [Jam (Hopper)] error message appears 10 seconds later. Press ［Reset］DB to cancel the error. After the cleaning card is discharged, turn off the power, and install the card hopper. Apply alcohol on the magnetic head cleaning card (sold separately). ● Apply about three to four drops of alcohol on the magnetic stripe.
Maintenance Bobbin holders ● (Cotton swab and alcohol: sold separately) The color of the printed card may appear faded or dirt may appear conspicuous if burrs are attached to the bobbin holders. Print this page Note: ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Stand the cassette on a flat surface as illustrated in the diagram. Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors.
Maintenance (Cotton swab and alcohol: sold separately) Thermal head ● Lines may appear on the card after printing if the thermal head is dirty. Print this page Note: ● ● ● ● ● ● ● If the security lock is on, deactivate it. After work is complete, activate the security lock again. Stand the cassette on a flat surface as illustrated in the diagram. Avoid doing so on a floor as dust attached to the retransfer film may cause printing errors. Do not perform work on the printer door.
Maintenance Servicing Based on Print Output Colors appear faded or dirt is conspicuous ● ● ● ● "Clean the cleaning roller." ' page 34 "Clean the fan filter." ' page 35 "Clean the card feed roller/heating roller." ' page 36 "Clean the bobbin holders." ' page 40 When an Error Message is Displayed Identifying errors using the error code List of Error Codes Click on an error code below to jump to the page with the corresponding error descriptions.
Troubleshooting MG Test Err A8 ● MG writing error occurred during MG self-diagnosis. Reset the printer. Cam Error C1 ● Heating roller operation failure. Turn off and on the power. If the same problem recurs, turn off the power and consult our authorized dealers. Ink Error B0 HR Overheat C2 ● An incorrect printer ink is installed. Attach a correct ink. ● Ink Search B1 The temperature of the warpage correction heating roller or retransfer heating roller is too high. Turn off and on the power.
Troubleshooting ● Warpage correction roller thermister failure. Turn off and on the power. If the same problem recurs, turn off the power and consult our authorized dealers. Precautions on cards Card jams Overcool F6 ● Check the error code on the operation panel. Error code 90 ● ● Head Overheat F8 Note: ● ● ● Card jam in the card hopper unit. The operating ambient temperature of the printer is too low. Check the temperature.
