Owner's Manual

ENGLISH
31
Symptom Remedy
General
Sound cannot be heard.
Adjust the volume to the optimum level.
Check the cords and connections.
“MISWIRING CHECK
WIRING THEN PWR ON”
appears.
Turn the power off, then check to be sure the terminals
of the speaker wires are insulated properly. Turn the
power on again.
“PROTECTING SEND
SERVICE” appears.
Send the unit to the nearest service center.
Source cannot be selected.
Check the
[SOURCE SELECT]
setting.
( 4)
Radio
Radio reception is poor.
Static noise while
listening to the radio.
Connect the antenna firmly.
CD/USB/iPod
Disc cannot be ejected.
Press and hold to forcibly eject the disc. Be careful
not to drop the disc when it is ejected.
“IN DISC” appears.
Make sure nothing is blocking the loading slot when
you eject the disc.
“PLEASE EJECT” appears.
Press , then insert the disc correctly.
Playback order is not as
intended.
The playback order is determined by the file name
(USB) or the order in which files were recorded (disc).
Elapsed playing time is not
correct.
This depends on the recording process earlier.
“NOT SUPPORT” appears
and track skips.
Check whether the track is a playable format.
( 29)
“READING” keeps flashing.
Do not use too many hierarchical levels and folders.
Reload the disc or reattach the USB device.
“UNSUPPORTED DEVICE”
appears.
Check whether the connected device is compatible with
this unit and ensure the file systems are in supported
formats.
( 29)
Reattach the device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the device is not malfunction and reattach
the device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
TROUBLESHOOTING
Symptom Remedy
CD/USB/iPod
“CANNOT PLAY” appears.
Connect a USB device that contains playable audio files.
The iPod/iPhone does not
turn on or does not work.
Check the connection between this unit and iPod/
iPhone.
Detach and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Correct characters are not
displayed.
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
Depending on the display language you have selected
( 5)
, some characters may not be displayed correctly.
ANDROID
Sound cannot be heard
during playback.
Sound output only from
the Android device.
Reconnect the Android device.
If in
[AUDIO MODE]
, launch any media player
application on the Android device and start playback.
If in
[AUDIO MODE]
, relaunch the current media player
application or use another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit.
( 29)
Cannot playback at
[
AUTO MODE
].
Make sure JVC MUSIC PLAY APP is installed on the
Android device.
( 7)
Reconnect the Android device and select the
appropriate control mode.
( 8)
If this does not solve the problem, the connected
Android device does not support
[AUTO MODE]
.
( 29)
“NO DEVICE” or “READING”
keeps flashing.
Switch off the developer options on the Android device.
Reconnect the Android device.
If this does not solve the problem, the connected
Android device does not support
[AUTO MODE]
.
( 29)
JS_JVC_KD_R988BTS_K_EN_5.indd 31 9/1/2016 11:06:16 AM