Instructions / Assembly

For Professional Technical Support call 1-844-242-2475 7
CARE AND CLEANING
Risk of electric shock. Can shock, burn or kill. Do not lift the pump by the power cord.
 Before removing the pump from the basin for service, always disconnect electrical power to the pump and control
switch.
 Submerge the pump in a disinfectant solution (bleach) for at least one hour before disassembling the pump.
 Unscrew the bolts (1), and remove the plate (2).
 Use a flathead screwdriver to hold the shaft, then turn the impeller (3) counter clockwise to release the impeller (3).
 Remove debris from around the shaft and on/under the impeller (3).
 Reassemble the pump.
TROUBLESHOOTING
Do not disassemble the motor housing. This motor has NO repairable internal parts, and disassembly may cause an
oil leak or dangerous electrical wiring issues. DO NOT lift up the pump by the power cord.
Problem
Solution
The pump fails to operate.
1. Check to be sure that the power cord is securely plugged into an outlet.
Disconnect power to the outlet before handling the pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid levels are high enough to activate the switch or controller.
4. Check to be sure that a 1/8 in. (3.2 mm) vent hole in the discharge pipe is not
plugged.
5. Check for blockage in the pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start the pump. If it starts and then
stops immediately, disconnect from the power source for 30 minutes to allow the
motor to cool, then reconnect to the power source. Check for cause of
overheating/overloading.
The pump fails to empty sump.
1. Be sure all valves in the discharge are fully open.
2. Clean out the discharge pipe and check valves.
3. Check for blockage in the pump inlet or impeller.
The pump will not shut off.
1. Check the switch or controller automatic floats for proper operation and location.
2. If the pump is completely inoperative or continues to malfunction, call customer
service.