Troubleshooting Guide

ManualsBrandsK2 ManualsJet Pumps3/4 HP 20 GPM Diagnostic Convertible Jet Pump

K2pumps.com

JET PUMP

Questions, problems, missing parts?

Call K2 Pumps Customer Service 8 am - 6 pm, Monday - Friday

844.242.2475

Problem 1: Pump won't start or run ........................................................ Page 2

Problem 2: Motor runs but no water is delivered .................................. Page 3

Problem 3: Pump runs, delivers water for a short time, shuts off ....... Page 4

Problem 4: Pump moves water, but does not shut off .......................... Page 4

Problem 5: Pump does not build to shut-off pressure .......................... Page 5

Problem 6: Pump starts and stops too frequently ................................ Page 6

Summary of content (6 pages)

PAGE 1
K2pumps.com JET PUMP Troubleshooting Guide Problem 1: Pump won't start or run ........................................................ Page 2 Problem 2: Motor runs but no water is delivered .................................. Page 3 Problem 3: Pump runs, delivers water for a short time, shuts off ....... Page 4 Problem 4: Pump moves water, but does not shut off .......................... Page 4 Problem 5: Pump does not build to shut-off pressure ..........................
PAGE 2
Jet Pump Troubleshooting Guide K2Pumps.com SAFETY INSTRUCTIONS All electrical work should be performed by a licensed electrician. WARNING: Risk of electrical shock. Disconnect power before working on pump, motor, pressure switch or wiring. CAUTION: Motors run hot. Do not touch an operating motor. Before handling the pump, disconnect power and allow the motor to cool down for 20 minutes. Read and follow all safety instructions on the pump label and in the owner’s manual for your pump.
PAGE 3
Jet Pump Troubleshooting Guide K2Pumps.com Problem 2: The Motor runs but no water is delivered Disconnect Power. Unscrew priming plug to make sure there is water in the priming hole. Possible Causes 1. The jet pump has not been primed, fully primed or has lost prime. Corrective Action 1. Follow the pump priming directions in the owner's manual. You may need to repeat the priming procedure several times. Install a check valve and/or foot valve to help keep the pump primed.
PAGE 4
Jet Pump Troubleshooting Guide K2Pumps.com Problem 3: The Pump runs & delivers water for a short time, then shuts off Possible Causes Corrective Action 1. The circuit breaker has tripped. 1. Reset the circuit breaker by switching the breaker to the "ON" position. 2. The pressure switch is faulty. 2. DISCONNECT POWER. Check the pressure in the piping. If the pressure is lower than 50 PSI, replace the pressure switch. 3. Voltage is too low. 3. Check with power company or contact an electrician.
PAGE 5
Jet Pump Troubleshooting Guide K2Pumps.com Problem 5: The Pump does not build to shut-off pressure Possible Causes Corrective Action 1. The pump is sucking air. 1. The suction pipe may have small leaks around the connections where air can be pulled in. The suction pipe and all fittings must be completely airtight. 2. The depth to water level in the well is too low. 2. The depth to water is the distance from the pump to the water source.
PAGE 6
Jet Pump Troubleshooting Guide K2Pumps.com Problem 6: The Pump starts and stops too frequently Possible Causes Corrective Action 1. The check valve is installed in the wrong place within the system. 1. The check valve needs to be in piping between the pump and the source of water (well, lake, etc.). It cannot be in piping between the pump and pressure tank. Re-locate the check valve as needed. 2. The check valve or foot valve is leaking. 2. Replace any faulty check valves or foot valves. 3.