ano if the sends or movements are nat normal, please tum off the massage chair and remove the plug from the electric outlet Please contact the customer service department for further assistance. 855.646.9500 / 1.714.388.2625, service@kahunachaircom Problem Solution The massage chair is connected to power but is not functioning. Check to see if the power plug is inserted or if the power outlet Is functioning properly. The nonvoter controller is responding, but the massage chair is not functioning.
