User's Manual

KALI AUDIO WS-12 Studio/Live Subwoofer User’s Guide 17
Warranty
What does this warranty cover?
This warranty covers defects in materials or workmanship for a period of one year (365
days) after the purchase date of the product.
What will Kali do?
If your product is defective (materials or workmanship,) Kali will replace or repair the
product at our discretion - free of charge.
How do you initiate a warranty claim?
Contact the retailer from whom you bought the product to initiate a warranty process.
You will need the original receipt showing the date of purchase. The retailer may ask you
to provide specific details about the nature of the defect.
What is not covered?
The following cases are NOT covered by this warranty:
Damage from shipping
Damage from dropping or otherwise mishandling the speakers
Damage resulting from failure to heed any of the warnings outlined on pages 3 and 4
of the user’s manual, including:
1. Water damage.
2. Damage from foreign objects or substances entering the port tube.
3. Damage resulting from an unauthorized person servicing the product.
4. Damage resulting from failure to set the 110V-230V selector switch to the appropri-
ate setting.
The warranty applies only in the United States. International Customers should contact
their dealer about their warranty policy.