warranty

Models: Classic Joe, Big Joe, Classic Joe Stand-Alone, Big Joe Stand-Alone and Joe Jr.
Limited Lifetime Warranty on Ceramic Parts
Kamado Joe warrants that all ceramic parts used in this Kamado Joe grill and smoker are free
of defects in material and workmanship for as long as the original purchaser owns the grill.
5-Year Warranty on Metal Parts
Kamado Joe warrants that all metal and cast iron parts used in this Kamado Joe grill and
smoker are free of defects in material and workmanship for a period of five (5) years.
3-Year Warranty on Heat Deflector and Pizza Stone
Kamado Joe warrants that the heat deflector frame and ceramic plate(s) and the pizza stone
used for the Kamado Joe grill and smoker are free of defects in material and workmanship for a
period of three (3) years.
1-Year Warranty on Thermometer and Gaskets
Kamado Joe warrants that the thermometer and gaskets used in this Kamado Joe grill and
smoker are free of defects in material and workmanship for a period of one (1) year.
When Does the Warranty Coverage Begin?
Warranty coverage commences on the original date of purchase and covers only the original
purchaser. For the warranty to apply, you must register your grill. If a defect in material or
workmanship is discovered during the applicable warranty period under normal use and
maintenance, Kamado Joe will, at our sole option, replace or repair the defective component at
no cost to you for the component itself. This warranty does not apply to labor, or any other cost
associated with the service, repair or operation of the grill. Kamado Joe will pay all shipping
charges on warranty parts.
What is Not Covered?
This warranty does not apply to damage caused by abuse or use of the product for purposes
other than that for which it is designed, damage caused by lack of proper use, assembly,
maintenance or installation, damages caused by accidents or natural disasters, damage caused
by unauthorized attachments or modifications, or damage during transport. This warranty does
not cover damage from normal wear and tear from use of the product (for example, scratches,
dents, dings and chipping) or changes in the appearance of the grill that do not affect its
performance.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY,
WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE

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