Operations and Maintenance Manual

_
JANUS
®
Multi-Protocol Reader Ver. 2: Maintenance Instructions
Confidential UM 360463-202: A12 (Draft) Page 198 of 291
© Kapsch TrafficCom Canada Inc. 2013
These drawings and specifications contain confidential and proprietary information and are the property of Kapsch TrafficCom Canada Inc. and are issued in strict
confidence and will be kept confidential and used solely for the purpose intended and for no other purpose and shall not be transmitted, reproduced, copied, and/or
used as the basis for manufacture or sale of apparatus unless otherwise agreed to in writing by Kapsch TrafficCom Canada Inc.
FILE: MPR2_OPERATIONS_AND_MAINTENANCE-MANUAL_REV A12.DOCX 05/08/2014 11:24
Kapsch TrafficCom
Troubleshooting tree: Synchronization not working
START
Symptom A:
Sync Indicator is off or flashing
red
Is Sync disabled?
Enable Sync from the Reader
browser interface
Is SYNC LED
solid green?
Test the SPM and CTM
replace as required
Is SYNC LED
solid green?
Sync is
functional
Are any “reader
SYNC lost” messages in
recent trouble<date> log
file?
Reader is
attempting Sync
Recovery
Contact Kapsch Service
for assistance
No
Yes
No
Test wiring to sync hub,
repair as required
Is SYNC LED
solid green?
START
Symptom B:
Sync Indicator is flashing
intermittently GREEN and
ORANGE
Sync is
functional
Sync is
functional
Yes
No
Yes
No
Yes
No
Yes
No
Verify channels
config. on both
CTMs match
Are CTMs sync’d
No
Yes