Warranty

Karcher North America - Home & Garden Consumer Products Division - Warranty Policy - 2012 USA-Canada
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KÄRCHER NORTH AMERICA
HOME & GARDEN CONSUMER PRODUCTS DIVISION
FULL CIRCLE PRODUCT COVERAGE PLAN
As the world's largest cleaning equipment manufacturer, KÄRCHER is the international benchmark
and will continue to distinguish itself in the future with its inventive spirit, top-class performance and
innovative solutions. We set standards in technology, service and design to provide optimum
benefit for our customers and to satisfy our customers’ requirements. Experience how Kärcher
makes a difference.
30- Day Satisfaction Guaranteed:
KÄRCHER is proud to offer the highest standard of Satisfaction Guaranteed. If you are not
completely satisfied, return your purchase within 30 days from the date of purchase with the original
receipt and receive a full refund.
Return and Warranty Support Policy:
Kärcher is pleased to provide support to any residential consumer who experiences issues following
their purchase of a new residential Kärcher pressure washer or accessory from any of our
authorized distributors or retailers. During the first 30 days, you may return it to the place of
purchase for a refund or exchange. Returned items must be complete. Before returning items
purchased online, first check with the retailer.
If the Kärcher residential pressure washer or accessory has been opened and used or if past 30
days since purchase, Kärcher will continue to provide support during the warranty period to include,
at our option, the repair or replacement of the item. Consumers may at any point of ownership
contact Kärcher North America’s Home & Garden Customer Care line at 800-537-4129 for any type
of help including replacement of missing or broken parts, location assistance for authorized service
centers, participation in our industry leading Rapid Exchange Program, the purchase of
accessories or obtain technical support. Additional information and support for residential products
is available online at www.karcherresidential.com to include warranty registration, online help,
frequently asked questions (FAQs), owner’s manuals (view or download), service center location
lookup, listings of popular accessories and where to buy, and the history of the Kärcher brand.

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