Brochure

U S E R G U I D E
10
On the page of the application in the Knowledge Base (http://support.kaspersky.com/kis2014), you can read articles that
provide useful information, recommendations, and answers to frequently asked questions on how to purchase, install,
and use the application.
Articles may provide answers to questions that are out of scope of Kaspersky Internet Security, being related to other
Kaspersky Lab applications. They also may contain news from Technical Support.
Online help
The online help of the application comprises help files.
Context help provides information about each window of the application, listing and describing the corresponding settings
and a list of tasks.
Full help provides detailed information about managing computer protection, configuring the application and solving
typical user tasks.
Documentation
The application user guide provides information about how to install, activate, and configure the application, as well as
application operation data. The document also describes the application interface and provides ways of solving typical
user tasks while working with the application.
DISCUSSING KASPERSKY LAB APPLICATIONS ON THE
FORUM
If your question does not require an immediate answer, you can discuss it with Kaspersky Lab experts and other users in
our forum (http://forum.kaspersky.com).
In this forum you can view existing topics, leave your comments, and create new discussion topics.
CONTACTING THE SALES DEPARTMENT
If you have any questions on how to select, purchase, or renew the application, you can contact our Sales Department
specialists in one of the following ways:
 By calling our central office in Moscow by phone (http://www.kaspersky.com/contacts).
 By sending a message with your question to [e-mail].
Service is provided in Russian and in English.
CONTACTING TECHNICAL WRITING AND LOCALIZATION
UNIT BY EMAIL
To contact the Technical Writing and Localization Unit, send an email to [e-mail]. Please use
"Kaspersky Help Feedback: Kaspersky Internet Security" as the subject line in your message.