Brochure
T A B L E O F C O N T E N T S
5
CONTACTING TECHNICAL SUPPORT ................................................................................................................ 71
How to get technical support ............................................................................................................................ 71
Technical support by phone ............................................................................................................................. 71
Obtaining technical support via My Kaspersky Account..................................................................................... 71
Using trace files and AVZ scripts ..................................................................................................................... 72
Creating a system state report .................................................................................................................... 73
Sending data files ...................................................................................................................................... 73
AVZ script execution .................................................................................................................................. 74
GLOSSARY ......................................................................................................................................................... 75
KASPERSKY LAB ZAO ........................................................................................................................................ 81
INFORMATION ABOUT THIRD-PARTY CODE ..................................................................................................... 82
TRADEMARK NOTICES ....................................................................................................................................... 82
INDEX .................................................................................................................................................................. 83