Brochure
9
SOURCES OF INFORMATION ABOUT THE
APPLICATION
This section describes sources of information about the application and lists websites that you can use to discuss the
application's operation.
You can select the most suitable information source, depending on the level of importance and urgency of the issue.
IN THIS SECTION
Sources of information for independent research .........................................................................................................9
Discussing Kaspersky Lab applications on the Forum ................................................................................................ 10
Contacting the Sales Department .............................................................................................................................. 10
Contacting Technical Writing and Localization Unit by email ...................................................................................... 10
SOURCES OF INFORMATION FOR INDEPENDENT RESEARCH
You can use the following sources of information to research on your own:
Application page on the Kaspersky Lab website
Application page on the Technical Support website (Knowledge Base)
Online help
Documentation
If you cannot find a solution for your issue, we recommend that you contact Kaspersky Lab Technical Support (see the
section "Technical support by phone" on page 71).
An Internet connection is required to use information sources on the Kaspersky Lab website.
Application page on the Kaspersky Lab website
The Kaspersky Lab website features an individual page for each application.
On a page (http://www.kaspersky.com/kaspersky_internet_security), you can view general information about an
application and its functions and features.
The page contains a link to the eStore. There you can purchase or renew the application.
Application page on the Technical Support website (Knowledge Base)
Knowledge Base is a section on the Technical Support website that provides advice on using Kaspersky Lab applications.
The Knowledge Base consists of reference articles that are grouped by topic.