User's Guide
80 of 146
Operating ReaderStart Software
Showing License Key Information
1
3
2
4
5
Fig. 45: Info: license key
①
Save license
to le
saves the license key in a license le
②
Load license
from le
loads a license key from a license le
③
Get license
shows the current license key details
④
Features
shows factory-set parameters of the reader
⑤
Show less/
Show more
shows/hides the information shown in the right part of the screen under
Get license
In certain cases, it is necessary to send the license key to KATHREIN Solutions GmbH.
1. To do so, click
Save license to le
(① in
Fig. 40
).
2. Select the le name and the destination directory.
3. Send the le to KATHREIN Solutions GmbH.
TosendtheletoKATHREINSolutionsGmbH:
1. Go to the support portal of the KATHREIN Solutions GmbH at https://support.kathrein-solutions.com/.
2. If you do not have an account yet, create an account.
3. After the successful registration, click
Ticket Tracking
.
4. Click
Add Ticket
.
➯ A new mask appears in which you can describe your question and attach les.
5. Attach the le with the license key by clicking
Browse
.
6. Click
Save
to send the le to the KATHREIN Solutions GmbH support team.