Datasheet

80
TROUBLESHOOTING
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set correctly connected by a Scart or cinch cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
“No or bad signal!” warning
appears on some or all channels
Antenna signal from satellite
reception system missing or
faulty. Incorrect LNB frequencies
set in “Antenna Confi guration”
menu.
Consult an antenna specialist
to have it checked and repaired
as necessary. On “Installation”
menu check LNB confi guration
for the satellite in question:
High L.O. “10.600” GHz,
Low L.O. “9.750” GHz, and Limit
frequency L.O. “11.700 MHz”,
and change as necessary.
Remote control no longer
responding
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1 (press the
buttons

+

simulta-
neously). Check the batteries
Wrong time being displayed
“Summertime” setting wrong.
An incorrect time was imported
from the reception signal
On “Settings” - “Date and
time” menu check summer
time is enabled and change as
necessary Switch off receiver
at mains switch from current
channel,e.g. ARD or ZDF, wait
10 seconds and then switch
it back on
The following channels cut
out or “Weak or no signal!”
appears: DSF, Tele 5,
HSE 24 and Sonnenklar TV
DECT telephones operate on
the same frequency as these
channels. Interference may
occur due to inadequate level
or poor shielding of cable
Consult your antenna specialist
Black or blue screen, no
on-screen displays
Scart connection to TV
deactivated by accidentally
pressing the 0 button
Keep pressing the 0 button until
the TV picture reappears on the
screen