Operation Manual

47
Troubleshooting
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set correctly connected by a HDMI or Scart cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
A “No signal!” warning
appears on some
or all channels
Consult an antenna specialist to
have it checked and repaired as
necessary. Check the settings
made in the “Settings”, “Antenna
& Satellite”, “Tuner Confi guration”
menu, and change them if necessary.
Receiver no longer
responds to the
remote control
The batteries may be fl at or
inserted incorrectly in the battery
compartment
Check the batteries (see also
“Inserting batteries into the remote
control” in the Operating Instructions
– Part 1)
Receiver or remote control
command set may have been
unintentionally changed
Set infra-red code 1 as described
in these operating instructions
under “Mainmenu settings”, “Basic
Settings”, “Remote Control Code”
Wrong time is displayed
“Summertime” setting wrong. An
incorrect time was imported from
the reception signal
Under “Settings”, “Basic Settings”,
“T
ime Setting” in the menu, check
the set time deviation to UTC and
change as necessary. Use the
power switch to switch the receiver
off from the current channel, e.g.
Das Erste or ZDF, wait 10 seconds
and then switch it back on
The following channels
cut out or “No or bad
signal!” appears:
Sport 1, Tele 5, HSE 24
and Sonnenklar TV
DECT telephones operate on the
same frequency as these channels.
Interference may occur due to
inadequate output level or poor
shielding of cable
Consult your antenna specialist