Operation Manual

APPENDIX 163
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If you are unsatisfied after working with your Kawasaki dealer and feel you still
require further assistance, WRITE to the address below. Please be certain to pro-
vide the model, product identification number, mileage or hours of use, accessories,
dates that events o ccurred and what action has been taken by both you and your
dealer. Include the name and address of the dealership. To assist us in resolving
your inquiry, please include copies of related receipts and any other pertinent infor-
mation including the names of the dealership personnel with whom you have been
working in the resolution of your problem.
Upon receipt of your WRITTEN correspondence we will contact the dealership and
work with them in resolving your problem.
In order to provide a permanent record, all warranty and service resolutions take
place only through WRITTEN correspondence.