Product Guide

IoT HUB Product Guide v.1.0
Lasted Edited: 05/04/2020
12 | Page
4.2 Product Warranty and Return Policy
KCF Technologies, Inc. (“Seller”) warrants that (i) all products (except spare parts, replacement
parts and spare kits) shall be free from material defects in workmanship for a period of one (1)
year from the date shipped from Seller’s distribution center; and (ii) all spare parts, replacement
parts, and spare kits shall be free from material defects in workmanship for a period of ninety
(90) days from the date of invoice issued by Seller or its authorized distributor. Seller warrants
that it will implement commercially reasonable measures consistent with generally accepted
practices to safeguard the software and Buyer’s data contained in it against accidental or
unlawful loss, access, or disclosure; provided, however, that Buyer is responsible for properly
configuring and using products and taking Buyer’s own steps to maintain appropriate security,
privacy, and backup of your data.
The foregoing limited warranties are void with respect to (i) any product which, in Seller’s sole
judgment, has been subjected to abuse, accident, alteration, modification, tampering,
negligence, misuse, faulty installation, lack of reasonable care, repair, or service by anyone
other than Seller that is in any way not contemplated in the documentation for such product; (ii)
any product, of which the model or serial number has been altered, tampered with, defaced, or
removed; (iii) operational adjustments not covered in the operating manual for such product; (iv)
maintenance, calibration, or recalibration of any product by anyone other than Seller; (v)
damage occurring in shipment or due to acts of nature, failures due to power surges, or other
force majeure causes beyond Seller’s control; (vi) cosmetic damage; (vii) any product or service
provided or furnished by anyone other than Seller; (viii) any product that has been installed or
used outside Seller’s technical specifications as provided on the product datasheets and care
and handling application notes; (ix) refurbished products and services; (x) the failure to install
any required software or firmware update; and (xi) products that have been purchased through
an inventory clearance or liquidation sale or other sale specifying that such product is being sold
“as is.”
The foregoing limited warranties are the only warranties made by Seller under this Agreement.
Except as otherwise set forth explicitly herein, Seller does not make, and hereby disclaims, any
representations or warranties, express, implied, or statutory, regarding (i) products and services
(including hardware, software, and related services) and (ii) the acts or omissions of users of the
products and services, including (without limitation) implied warranties of merchantability, fitness
for a particular purpose, title, non-infringement of third party rights, and any warranties arising
by course of dealing or custom of trade. Seller makes no representation or warranty that any
products or services are accurate, complete, appropriate, reliable, or timely. Seller also makes
no representations or warranties that the products and services will meet Buyer’s requirements,
or that Buyer’s access to and use of the products and services will be uninterrupted or error-
free, free of viruses, malicious code, or other harmful components, or otherwise will be secure.
By accepting delivery of any product, Buyer acknowledges and agrees that (i) the value and use
of such product is unrelated to the value or cost of any real or personal property in connection
with which such product may be used or any services related to such product which are
furnished by any person; (ii) Seller makes no warranty that such product will avert, detect, or
prevent occurrences or the consequences thereof which such products may have been