Warranty

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Home Customer Service Limited Lifetime Warranty
Bélanger Faucet Limited Lifetime Warranty
Bélanger UPT offers the following warranty to the original owner: Faucets are covered by a limited lifetime warranty
for as long as the original buyer owns their home (the "Warranty Period" for residential use). Bélanger UPT warrants
that its faucets will not leak or drip, and that the faucet finish will be free from defects in material and workmanship.
Bélanger UPT offers the following warranty to industrial, commercial and corporate buyers:
Faucets are warranted to be free from defects in material and workmanship for a period of two (2) years from the
original date of purchase (the "Warranty Period" for those who are not the owners).
Exception: All electronic components and plumbing accessories (e.g. flexible connectors, Plumb Pak® items, etc.) are
guaranteed for one (1) year from the date of purchase against manufacturing defects and / or defective materials
only. Bélanger UPT is not responsible for any labour undertaken to replace or repair such items.
Product Return Policy:
Should a faucet leak, drip or present a material or workmanship defect during the applicable warranty period, with
proof of purchase, for as long as the original buyer owns the faucet, Bélanger UPT, at its sole discretion, will repair or
replace any defective parts or the original faucet, shipping fees may be applicable. If the same faucet is not available,
Bélanger UPT will replace the defective faucet with a comparable faucet of equal value. Bélanger UPT's sole obligation
and the buyer's sole remedy for any defective parts or faucet shall be limited to the repair or replacement thereof.
Bélanger UPT's overall liability under the warranty shall not exceed the original purchase price of the faucet (except
where Bélanger UPT, in its sole discretion, decides to replace the faucet with a faucet of equal value).
Contact:
Warranty claims may be submitted by contacting Bélanger UPT toll free:
- 1-800-361-5960
- By email at [e-mail]
- In writing to Bélanger UPT Customer Service, 6520 Abrams Street, Saint-Laurent, Quebec, H4S 1Y2
The buyer must provide all information relevant to the request, including a complete description of the problem, the
product, model, date and location of faucet purchase. To be valid, the claim must be accompanied by the original
sales receipt from the original buyer of the faucet.
What the warranty does not cover:
Damage caused by corrosive water or air, use of other than genuine Bélanger UPT parts with the faucet, installation
errors, abuse, misuse or improper maintenance of the faucet (including in particular the use of cleaning products
containing abrasives, waxes, alcohol, ammonia, bleach or any other cleaning product containing bleach, acids,
solvents or other corrosive chemicals), whether used by the buyer or a third party for the buyer, WILL RENDER THIS
WARRANTY NULL AND VOID. BéLANGER UPT WILL NOT BE RESPONSIBLE FOR LABOUR COSTS AND/OR DAMAGES
INCURRED IN THE INSTALLATION, REPAIR OR REPLACEMENT OF THE FAUCET, NOR FOR ANY INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, INJURY OR COSTS OF ANY NATURE, INCLUDING, WITHOUT LIMITATION,
LOSS OF USE, RELATING TO THIS FAUCET. This warranty is not transferable or assignable to any person. This
warranty excludes all other warranties, including, but not limited to, any mandatory warranty of merchantability or
suitability for use (other than as specified in the product description and instruction manual included with this faucet).
Recognizing that some provinces or states may not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, the above limitation may not be applicable. Any
provision in this warranty which is unenforceable in any province or state shall be considered ineffective to the extent
of such unenforceability, without invalidating the remaining provisions or affecting the validity of such provisions in
other provinces or states.
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