User Manual
Table Of Contents
- 1. Introduction
- 2. General Information
- 3. In the Box and Unpacking
- 4. Setting Up LS50 Wireless II
- 5. Connection and Control Interface
- 6. Wi-Fi Streaming
- 7. Multi-Room Streaming
- 8. Voice Control Over Mobile Device
- 9. Playback with Bluetooth
- 10. Playback with HDMI eARC input
- 11. Playback with Optical Input
- 12. Playback with Coaxial Input
- 13. Playback with Auxiliary Input
- 14. Using KEF Connect App
- 14.1 Home
- 14.2 Remote Control
- 14.3 Music Content
- 14.3.1.1 Amazon Music
- 14.3.1.2 Deezer
- 14.3.1.3 Qobuz
- 14.3.1.4 Spotify
- 14.3.1.5 Tidal
- 14.3.1.6 Internet Radio
- 14.3.1.7 Podcast
- 14.3.2.1 Playback Screen
- 14.3.2.2 Search
- 14.3.2.3 Favourites
- 14.3.2.4 Queue (coming soon)
- 14.3.2.5 Playlists
- 14.4 Equalisations
- 14.5 Profile
- 14.6 Choosing Your Speaker
- 14.7 Speaker Preferences
- 14.8 Volume
- 14.9 Firmware Upgrade
- 14.10 Application
- 14.11 Support
- 15. Cleaning and Maintenance
- 16. Disposal
- 17. FAQ and Troubleshooting
- 18. Appendix
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Table of ContentsSetting UpWi-Fi StreamingUsing KEF Connect AppFAQ and Troubleshooting
14.11 Support
This menu allows you to report issues, give suggestions and make general enquiries.
To access this menu:
1. In the KEF Connect App, tap the Setting icon (
) at the bottom of the Home
screen.
2. Tap “Support”.
3. Select the type of support you need and proceed as instructed on the screen.
4. When reporting an issue, your email program will automatically attach the speaker
logs that helps KEF investigate the issue. Please add a description of the problem in the
email message as well.