Installation Guide
18
MASTER PROTECTION AGREEMENTS
Congratulations on making a smart purchase. Your new 
Kenmore
®
 product is designed and manufactured for 
years of dependable operation. But like all products, it 
may require preventive maintenance or repair from time 
to time. That’s when having a Master Protection 
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the 
life of your new product. Here’s what the Agreement* 
includes:
  Parts and labor needed to help keep products 
operating properly under normal use, not just de-
fects. Our coverage goes well beyond the 
product warranty. No deductibles, no functional 
failure excluded from coverage - real protection.
  Expert service by a force of more than 10,000 
authorized Sears service technicians, which means 
someone you can trust will be working on your product.
  Unlimited service calls and nationwide service, as 
often as you want us, whenever you want us.
  “No-lemon” guarantee – replacement of your 
covered product if four or more product failures occur 
within twelve months.
  Product replacement if your covered product can’t be 
fi xed.
  Annual Preventive Maintenance Check at your 
request – no extra charge.
  Fast help by phone – we call it Rapid Resolution – 
phone support from a Sears representative on all 
products. Think of us as a “talking owner’s manual.”
  Power surge protection against electrical damage 
due to power fl uctuations.
  $250 Food Loss Protection annually for any food 
spoilage that is the result of mechanical failure of any 
covered refrigerator or freezer.
  Rental reimbursement if repair of your covered 
product takes longer than promised.
  10% discount off  the regular price of any non-covered 
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is 
all that it takes for you to schedule service. You can call 
anytime day or night, or schedule a service appointment 
online.
The Master Protection Agreement is a risk free purchase. 
If you cancel for any reason during the product warranty 
period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and 
additional information in the U.S.A. call 1-800-827-6655. *
Sears Installation Service
For Sears professional installation of home appliances, 
garage door openers, water heaters, and other major 
home items, in the U.S.A. call 1-800-4-MY-HOME
®
.










