Use & Care Guide high English Models: 796.5197*, 796.5199* Kenmore Elite Top-Loading Pedestal ® Automatic Washer * = color number P/N MFL68267011 Sears Brands Management Corporation HoffmanEstates,IL60179U.S.A. www.kenmore.com Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.
PROTECTION AGREEMENTS TABLE OF CONTENTS Master Protection Agreements Congratulations on making a smart purchase. Your new Kenmore Elite® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation. The Master Protection Agreement also helps extend the life of your new product.
SAFETY MESSAGES For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. Your safety and the safety of others is very important. There are many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol.
IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING • Do not reach into the appliance if the tub or agitator is moving. • In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not turn any appliance or light on or off. Do not use a ventilating fan. A spark may result in an explosion or fire.
IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING WARNING WARNING • Do not install on carpet. Install washer on a solid floor. Failure to follow this warning can cause serious leak damage. • The washer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.
IMPORTANT SAFETY INSTRUCTIONS • Disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Do not combine laundry products for use in one load unless specified on the label. • Do not mix chlorine bleach with ammonia or acids such as vinegar.
FEATURES AND BENEFITS KEY PARTS AND COMPONENTS A INVERTER DIRECT DRIVE MOTOR NOTE: For a list of Kenmore front-loading washers which The inverter motor, which is directly connected to the are compatible with the pedestal washer, see the tub, produces less noise and vibration while offering pedestal washer product pages at the Kenmore outstanding durability and a long lifespan. website: www.Kenmore.com. B COMPACT CAPACITY STAINLESS STEEL TUB The efficient design provides capacity in a compact space.
INSTALLATION INSTRUCTIONS KEY DIMENSIONS AND SPECIFICATIONS Description Electrical Requirements Max. Water Pressure Dimensions Net Weight Max. Spin Speed Top-Loading Compact Pedestal Washer 120 VAC @ 60 Hz. 20~120 PSI (138~827 kPa) 5197* 27” (W) x 30 3/4” (D) x 14 1/8”(H), 50 1/2”(D with drawer open) 5199* 29” (W) x 30 7/8” (D) x 14 1/8”(H), 50 9/16”(D with drawer open) 5197* 100 lb (45.4kg), 5199* 105 lb (47.
INSTALLATION INSTRUCTIONS UNPACKING AND REMOVING SHIPPING MATERIAL 4. Make sure the leveling legs on the front-loading washer are fully retracted before stacking it on top of the pedestal washer. Position the appliance on top of the pedestal washer. 1. After removing the carton and shipping material, lift the washer off the foam base. Make sure the plastic tub support comes off with the base and is not stuck to the bottom of the washer. Washer legs Plastic Tub Support Carton Base 5.
INSTALLATION INSTRUCTIONS OVERVIEW OF PEDESTAL WASHER CONNECTIONS The pedestal washer will not operate as a standalone unit. It must be stacked under a full-size, compatible Kenmore front-loading washer. CONNECTING THE WATER LINES WITH FULL-SIZE CONNECTING THE DRAIN HOSE WITH FULL-SIZE APPLIANCES WASHER 1. Front-loading washer and pedestal washer with dryer. 1. Front-loading washer and pedestal washer with dryer.
INSTALLATION INSTRUCTIONS CONNECTING THE WATER LINES IMPORTANT: 3. Flush out the inlet hoses. • Use new hoses when installing the washer. Do NOT reuse After connecting the inlet hoses to the old hoses. water faucets, turn on the water faucets • Use ONLY the inlet hoses provided or sold by Kenmore. to flush out foreign substances (dirt, sand Aftermarket hoses are not guaranteed to fit or function or sawdust) in the water lines. Let water correctly.
INSTALLATION INSTRUCTIONS CONNECTING THE DRAIN HOSE • The drain hose should always be properly secured. Failure to properly secure the drain hose can result in flooding and property damage. • The drain must be installed in accordance with any applicable local codes and regulations. • Make sure that the drain hose is not stretched, pinched, crushed, or kinked. OPTION 1: STANDPIPE Bend the outlet end of the drain hoses to form a U shape. Insert the end of the drain connector into the drain.
INSTALLATION INSTRUCTIONS LEVELING THE WASHING MACHINE The washer tub of your new washing machine spins at very high speeds. To minimize vibration, noise, and unwanted movement, the floor must be perfectly level and solid. WARNING: • Using the washing machine without leveling may cause it to malfunction, producing excess vibration and noise. • When stacking the full-size washing machine on the pedestal washer, use the leveling feet on the pedestal washer to level both.
INSTALLATION INSTRUCTIONS CONNECTING TO THE POWER SUPPLY The washer should be plugged into a 120 VAC, 60 Hz, 3-prong (grounded) outlet. Plug in the washer. WARNING: • Improper connection of the equipment grounding conductor can result in risk of electric shock. Check with a qualified electrician or service technician if there is doubt that the outlet is properly grounded. Do not modify the plug provided with the appliance. Never damage or cut off the ground prong of the power cord.
HOW TO USE WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Use & Care Guide, including the Important Safety Instructions, before operating this washer. CONTROL PANEL FEATURES A B C E A B POWER (ON/OFF) BUTTON Press to turn the washer ON. Press again to turn the washer OFF. Pressing the POWER button during a cycle will cancel that cycle and any load settings will be lost. The drawer will unlock after a brief pause.
HOW TO USE OPERATING THE WASHER 1 SORT LAUNDRY AND LOAD THE WASHER Sort laundry by fabric type, soil level, color and load size, as needed. Slide the pedestal washer drawer forward, open the lid and load items into the washer. 2 CLEANING PRODUCTS Measure High-Efficiency (HE) detergent with the dispenser and pour it into the washer. 3 TURN ON THE WASHER Press the POWER button to turn ON the washer. The cycle lights illuminate and a chime sounds.
HOW TO USE CYCLE GUIDE The cycle guide below shows the default settings, available options and recommended fabric types for each cycle. Allowable modifier adjustments are shown below the default setting for each cycle. Cycle Key Default Cycle Use Est. Time Normal Lightly soiled cotton, t-shirts, towels, jeans, mixed loads. 39 ~ 116 Delicates Lingerie, underwear, pajamas, delicates, etc. 47 ~ 103 Hand Wash Sweaters, knits, items labeled hand-washable, etc.
HOW TO USE OPTIONS After selecting a cycle, select additional features for the load. SPECIAL DRAIN FEATURE This washer is equipped with a special feature that is designed to make the washer as safe as possible. If the washer is paused or shut off while there is still water in the tub, the water will drain automatically after several minutes of inactivity. This helps keep children safe by reducing the possibility of water remaining in the tub.
HOW TO USE SORTING WASH LOADS Fabric Care Labels Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option selections to care for your clothing according to the manufacturer’s recommendations. CAUTION Do not load items higher than the top edge of the tub. Failure to follow this caution can result in leakage or damage to fabrics. Use the Bedding cycle in the full-size washer for buoyant or nonabsorbent items such as pillows or comforters.
HOW TO USE DETERGENT AND DISPENSER USE NOTE: • Extra care must be exercised when using 2X and 3X concentrated detergents because even a little bit extra can contribute to the problems mentioned above. • Detergents designated as HE compatible may not provide optimal results. A WORD ABOUT DETERGENTS High-Efficiency (HE) detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of your washer clean.
HOW TO USE TIME AND STATUS DISPLAY The time and status display shows the estimated time remaining and cycle progress. A B C E A DRAWER LOCK INDICATOR The DRAWER LOCK indicator will illuminate once a cycle has started. The indicator light will stay on until the cycle is paused, stopped or has finished. B LID OPEN If the lid is open, the LED blinks. Close the lid, shut the drawer, and press START/PAUSE to start the cycle. Some models do not have the LID OPEN indicator.
CARE AND CLEANING WARNING: To reduce the risk of fire, electric shock, or injury to persons, read and follow this entire Use & Care Guide, including the Important Safety Instructions, before operating this washer. • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the finish.
CARE AND CLEANING MAINTENANCE CLEANING THE WATER INLET FILTERS WARNING: If the washer does not fill properly, an error message will show on the display. The inlet valve filter screens could be plugged by hard water scale, sediment in the water supply, or other debris. • Unplug the power cord and turn off the faucets before cleaning. Failure to do so may cause electric shock. • Do not use the washing machine without the inlet filters.
Kenmore Connect™ System Should you experience any problems with your washing machine, it has the capability of transmitting data via your telephone to the Kenmore Connect Team. This gives you the capability of speaking directly to one of our specially trained technicians. The technician records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis. If you experience problems with your washer, in the U.S.A.
TROUBLESHOOTING FAQS: FREQUENTLY ASKED QUESTIONS Q: Can the pedestal washer and the front-loading washer be run at the same time? A: Yes. The pedestal washer is designed to operate simultaneously under compatible Kenmore frontloading washers produced after 2009. It is not designed for operation under Kenmore top-loading washers, Kenmore dryers, non-compatible appliances, or as a standalone unit. For more information regarding compatibility, see the pedestal washer product pages at the website www.
TROUBLESHOOTING GUIDE NORMAL SOUNDS YOU MAY HEAR NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating. They are normal. CLICKING: Lid lock relay when the lid locks and unlocks. SPRAYING OR HISSING: Water spraying or circulating during the cycle. HUMMING OR GURGLING: Drain pump is pumping water from the washer at times during a cycle. WATER SLOSHING SOUND: A liquid in the balance ring around the wash basket helps the basket spin smoothly.
TROUBLESHOOTING GUIDE BEFORE CALLING FOR SERVICE (continued) Problem Wrinkling Excessive sudsing Staining Washer will not turn ON Wash cycle time is longer than usual Musty or mildewy odor in washer Water leaks Possible Cause Washer not unloaded promptly. Solutions Always remove items from the washer as soon as the cycle is complete. Washer overloaded. The washer can be fully loaded, but the tub should not be tightly packed with items. The lid of the washer should close easily.
TROUBLESHOOTING GUIDE BEFORE CALLING FOR SERVICE (continued) Problem Washer will not operate Possible Cause Solutions Control panel has powered off due This is normal. Press the POWER button to turn the washer on. to inactivity. Washer is unplugged. Make sure cord is plugged securely into a working outlet. Water supply is turned off. Controls are not set properly. Lid or drawer is open Circuit breaker/fuse is tripped/ blown. Control needs to be reset. START/PAUSE was not pressed after a cycle was set.
TROUBLESHOOTING GUIDE BEFORE CALLING FOR SERVICE (continued) Problem Possible Cause Solutions Washer will not drain Kinked drain hose. Ensure that the drain hose is not kinked. water Drain located higher than 96 in. Make sure that the drain hose is no higher than 8 ft. above the bottom (243.84 cm). above the floor. of the washer and is no more than 5 ft. away from the washer. Poor stain removal Heavily soiled load. The pedestal washer is designed to gently and effectively care for lightly soiled loads.
TROUBLESHOOTING GUIDE ERROR CODES Problem The display shows: Possible Cause Drawer is not closed properly Solutions Close the drawer and press START/PAUSE button to start the cycle. If the drawer is closed and the drawer lock error message is displayed, call for service The display shows: Lid is not closed properly Open the drawer and make sure the latch area is free of clothing or other obstructions. Close the lid, shut the drawer, and press START/PAUSE to start the cycle.
TROUBLESHOOTING GUIDE ERROR CODES (continued) Problem The display shows: Possible Cause If the rebalancing operation (see above) is not successful, this error will be displayed. The load is too small. Heavy articles are mixed with lighter items. The load is out of balance. Solutions The automatic attempt to rebalance the load was not successful. The cycle has been paused to allow the load to be manually adjusted. Small loads may need additional items to be added to allow the washer to balance the loads.
WARRANTY KENMORE ELITE LIMITED WARRANTY FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions. WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller. For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/ warranty.
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