Instructions / Assembly
Gas leaking from 
cracked/cut/burned 
hose. 
Gas leaking from LP 
cylinder. 
Gas leaking from LP 
cylinder valve. 
Gas leaking between LP 
cylinder and regulator 
connection. 
Fire coming through 
control panel. 
Drip fire or continuous 
excessive flames above 
cooking surface.   
• Trying to light wrong burner.   
•  Burner  not  engaged  with  control 
valve.   
• Obstruction in burner.   
• No gas flow.   
•  Vapor  lock  at  coupling  nut  to  LP 
cylinder.   
• Coupling nut and LP cylinder valve not   
fully connected.   
• Electrode cracked or broken; “sparks 
at crack. 
• Electrode tip not in proper position. 
• Wire and/or electrode covered with   
cooking residue. 
• Wires are loose or disconnected. 
• Wires are shorting (sparking) 
between igniter and electrode. 
• Dead battery. 
GAS ISSUES:   
• See instructions on control panel and in Use and Care section.   
• Make sure valves are positioned inside of burner tubes. 
• Ensure burner tubes are not obstructed with spider webs or 
other matter. See cleaning section of Use and Care. 
• Make sure LP cylinder is not empty. If LP cylinder is not empty,   
refer to “Sudden drop in gas flow.” 
• Turn off knobs and disconnect coupling nut from LP cylinder. 
Reconnect and retry. 
• Turn the coupling nut approximately one-half to three-quarters 
additional turn until solid stop. Tighten by hand only - do not use 
tools.   
• Replace electrode(s). 
Main Burners: 
• Tip of electrode should be pointing toward gas port opening 
on burner. The distance should be 1/8” to 1/4”. Adjust if 
necessary. 
Sideburner 
• Tip of electrode should be pointing toward gas port opening 
on burner. the distance should be 1/8” to 3/16”. Adjust if 
necessary. 
• Clean wire and/or electrode with rubbing alcohol and clean 
swab. 
• Reconnect wires or replace electrode/wire assembly.   
• Replace igniter wire/electrode assembly.   
• Replace with a new AA-size alkaline battery. 
Problem 
Problem 
Possible Cause 
Possible Cause 
Prevention/Solution 
Prevention/Solution 
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.   
• Damaged hose. 
• Mechanical failure due to rusting or   
mishandling. 
• Failure of cylinder valve from 
mishandling or mechanical failure. 
• Improper installation, connection not   
tight, failure of rubber seal. 
• Fire in burner tube section of burner 
due to blockage.   
• Too much drip buildup in burner area.   
•Turn off gas at LP cylinder or at source on natural gas systems. 
If the hose is cracked or cut but not burned, simply replace 
valve / hose / regulator. If the hose is burned, the cause could 
be other than a faulty valve/hose/regulator. Discontinue use of 
grill until a plumber or gas technician has investigated and 
corrected the problem.   
• Replace LP cylinder. 
• Turn off LP cylinder valve. Return LP cylinder to gas supplier. 
•Turn off LP cylinder valve. Remove regulator from cylinder and 
visually inspect rubber seal for damage. See LP Cylinder Leak 
Test and Connecting Regulator to the LP Cylinder. 
•Turn off control knobs and LP cylinder valve. Leave lid open to 
allow flames to die down. After fire is out and grill is cold, 
remove burner and inspect for spider nests or rust. See Spider 
Alert and Cleaning the Burner Assembly sections of this Use & 
Care Guide. 
• Turn off control knobs and LP cylinder valve. Leave lid open to 
allow flames to die down. After cooling, clean food particles 
and excess drip from inside firebox area, drip tray, and other 
surfaces. 
Troubleshooting   
Burner(s) will not light 
using igniter.   
(See Electronic 
Ignition 
Troubleshooting also) 
Continued on next   
page. 
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