Manual

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TROUBLESHOOTING
Review the table for solutions to minor performance problems. Any service needed, other
than maintenance described in this Use & Care Guide, should be performed by a Sears or
other qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury.
PROBLEM POSSIBLE CAUSE SOLUTION
Vacuum will not
turn on.
1. Battery may be depleted.
2. Wrong charger being used.
3. Hand vacuum is not installed
properly.
1. Charge the battery as instructed on
page 8.
2. Be sure to use only the charger supplied
with your product.
3. Remove hand vacuum and reattach
ensuring that it is securely in place.
Battery charge
indicator does not
illuminate.
1. Battery may be depleted.
2. Charging adapter is not
plugged in.
3. Debris accumulated on the
metal charge contacts on the
hand vacuum, main body and
charging adapter.
4. The electrical outlet is out of
power.
1. Charge the battery as instructed on
page 8.
2. Be sure the charging adapter is plugged
in properly to the outlet and to the
charging hole on the bottom of the
charging adapter.
3. Be sure no debris is accumulated on
the metal charger contacts on the
hand vacuum, main body and charging
adapter.
4. Ensure that the outlet is supplying power
to the charger.
Motorized brush
not turning.
1. Brush roll is jammed.
2. Brush roll needs to be reset.
3. Brush roll is not installed well.
1. Remove obstruction. Follow instructions
on page 12.
2. Turn the unit off and remove the
obstruction, then turn back on.
3. Remove brush roll and reinstall following
instructions on page 12.
Vacuum not picking
up or suction
power is weak.
1. Dust cup is full.
2. Filter needs cleaning.
3. Filter needs to be replaced.
4. Battery may be depleted.
5. Dust cup is not installed well.
1. Empty dust cup.
2. Follow filter cleaning instructions on
page 11.
3. To purchase visit www.searspartsdirect.
com or call 1-844-553-6667.
4. Charge the battery as instructed on
page 8.
5. Check dust cup for correct installation
and ensure it is snapped firmly in place.
Dust escapes from
vacuum.
1. Filter is missing or installed
incorrectly.
2. Filter is damaged and needs
to be replaced.
3. Dust cup installed incorrectly.
1. Check filter for correct installation.
2. To purchase visit www.searspartsdirect.
com or call 1-844-553-6667.
3. Position dust cup correctly and snap
firmly into place.
Vacuum turns off
on its on.
1. Battery may be depleted. 1. Charge the battery as instructed on
page 8.