OWNER'S MANUAL MODEL NO. Kenmore C-20 625.388110 Caution: Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product. If you have questions when installing, operating or maintaining your softener, and when setting the timer, call this toll-free number... 1-800-426-9345 (M - F, 7 am - 8 pm, CST) Water Softener with Deluxe Valve • Warranty For repair or replacement parts, call this toll-free number...
........................................................................................................... WARRANTY W A R R A N T Y SEARS RESIDENTIAL WATER SOFTENER FULL ONE YEAR WARRANTY ON WATER SOFTENER For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener.
',_......... ,_ .......,_ .......,_ .......,_ .......,_ .......,_ .......,_ TABLE OF CONTENTS I............................................ WATER SOFTENER B I_ Guides B. Check List of Step-By-Step C. Program D. Sanitizing E. Adding The Timer Guides Salt to the Storage Faceplate _mer B_ Soft Water Service 1-3, 1-4 1-5 .......................... Tank 1-6 ........................ HOW YOUR WATER SOFTENER a_ 1-2 To Install ...................................
SECTION1 WATER SOFTENER START UP A. SAFETY GUIDES S • Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. C • Your water softener will remove hardness minerals and "clear water" iron* from water, up to the limits shown on page 4-1.
SECTION1 WATER SOFTENER B. CHECK LIST OF STEP-BY-STEP START UP GUIDES TO INSTALL _lb be sure you have done all the steps to install the softener, read the following list. Refer to the Installation Manual, part no. 7267336, for step-by-step guides. Page numbers Manual unless referred to are in the Installation otherwise noted. VALVE INLET m" Is the house water flow going INTO the softener valve INLET? "lYace piping to be sure. See pages 2-4 and 2-5.
SECTION1 WATER SOFTENER C. PROGRAM START UP THE TIMER f _,__ up button f_ display/Idown _,._;TRONf_ button BeQhaFge Tonight SELECT RECHARGE button WATER SOFTENER When the transformer is plugged in, a model code, and a test number (example: $3.0) show in the face plate display for 4 seconds. Then, 12:00 AM and PRESENT TIME begin to flash. button you have pressed, telling you to use another button.
SECTION1 WATER SOFTENER C. PROGRAM m START UP THE TIMER m SET WATER HARDNESS • Press (flashing) the SELECT button and HARDNESS. NUMBER once to display The grains per gallon (gpg) hardness of your water supply is on your water analysis report. Be sure to enter water test results on page A, for future I_ 25 • Press (flashing) 2S At the If your water supply contains iron, compensate for it by adding to the water hardness number.
SECTION1 WATER SOFTENER D. SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested 'at when installing.
E. ADDING SALT TO STORAGE TANK WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES -- Some salts have an additive to Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. However, you must keep salt in the tank, but it is not necessary to keep it full. It is best to fill the storage tank one quarter to one half full, and to refill it more often.
SECTION2 HOW YOUR WATER SOFTENER A. FACEPLATE • S C EXTRA RECHARGE • the display, and the softener begins regeneration at the next preset recharge time. Press and release the RECHARGE button once more - You did ..=..J_,.J,_ ..=..J_. h., ., j.I j.._., i..= j.I. used more water than not refill the You can start away, or you regenerate at other preset the following.
SECTION2 HOW YOUR WATER SOFTENER B. SOFT WATER SERVICE WORKS and REGENERATION SERVICE REGENERATION When the softener is giving you soft water, it is called "Service". During service, hard water comes from the house main water pipe into the softener. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads (FIG. 5). As hard water passes through the bed, each bead attracts and holds the hardness minerals.
SECTION2 HOW YOUR WATER SOFTENER B. SOFT WATER SERVICE [] BRINING: During brining, from the salt storage area, the resin tank, brine deans the resin beads and they drain. How much brine is depends the brine and REGENERATION and to the drain. cleaning. is moved into the resin tank.
SECTION2 , , I HOW YOUR WATER SOFTENER B. SOFT WATER SERVICE AUTOMATIC ELECTRONICS Two main a WATER [] WATER in the morning parts of the softener's electronics METER, and [] a COMPUTER. METER-- The water meter are [] is in the soft- ener valve outlet. As water flows through the meter, it sends electric pulses to the computer. The computer changes the pulses to a measure in gallons of water.
SECTION3 CARE OF YOUR WATER SOFTENER A. SALT: ADDING TO STORAGE WHEN S C TO ADD SALT: Check the TANK, SALT BRIDGE softener use all the salt before adding. salt, you will soon have hard water. salt level a few weeks after you install the softener and every week after that. Add salt to the Note: storage tank when the salt height is reduced to about 1/4 full (see note on page 1-6). Never let the You will have a loss in softening get partly hard water if less than in the storage tank.
SECTION CARE OF YOUR WATER SOFTENER 3 B. KEEPING THE WATER SOFTENER NOZZLE & VENTURI Cleaning A clean nozzle and venturi (FIG. 11) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get hard water. the gasket, flow plugs Carefully replace all parts bricate the o-ring seal with line and place in position. cap, by hand only.
SECTION CARE OF YOUR WATER SOFTENER 3 C. PROTECT THE WATER SOFTENER If the softener is installed where it could freeze FROM FREEZING Drain All Water From Softener (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. _lb drain the softener: i i i []Close the shut-off valve on the house main water pipe, near the water meter or pressure tank. []Open a faucet pressure in the soft water pipes to vent in the softener. i, []Refer to FIG.
SECTION3 CARE OF YOUR WATER SOFTENER D. CHECKLIST ... TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what's wrong yourself and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call Kenmore Water Line at 1-800-426-9345. Note: 1. Also read ERROR CODE, page 2-1. 2.
SECTION4 KNOW ABOUT YOUR WATER SOFTENER A. DIMENSIONS / SPECIFICATIONS BYPASS S F VALVES Bypass valve(s) should always remain in soft water service position, Position in "bypass" only if needed for softener repairs. C IN OUT SINGLE BYPASS PULL STEM OUTWARD FOR SERVICE N 3 - VALVE BYPASS OUT IN Bypass FOR SERVICE i_J_J_ _J_J_ _J_. i_J_ _J_J_ _J_.
SECTION4 KNOW ABOUT YOUR WATER SOFTENER A. DIMENSIONS / SPECIFICATIONS OTHER SPECIFICATIONS Type of ion exchange material (resin) high capacity Amount of rosin (cuft) 0.62 Total rogeneration time approximately 110 minutes @ 3.7 salt dose 4940 @ 1.8 Ib salt Efficiency Rating 0.9 Max.
SECTION5 SERVICE TECH. INFORMATION A. TROUBLESHOOTING WIRING S SCHEMATIC 'i?i C valve motor 9m brN FACEPLATE UP button display N jJ DOWN button _SELECT RECHARGE button (Recharge Tonight - Now) button Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345. ALWAYS MAKE THESE INITIAL CHECKS FIRST _Does the time day? - - If display softener.
SECTION5 SERVICE TECH. INFORMATION A. TROUBLESHOOTING AUTOMATIC ELECTRONIC DIAGNOSTICS The The faceplate timer (PWA) computer has a selfdiagnostic function for the electrical system, except for input power and water meter. The computer and circuits for correct opera- _.l"f- tion. If a malfunction occurs, an m°nit°rs electr°nic c°mp°nents error code appears in the faceplate display. appear, below and shows the error the possible defects codes that could for each code.
SECTION5 SERVICE TECH. INFORMATION A. TROUBLESHOOTING CORRECT SWITCH DISPLAYS T[MER Valve in service, fill, brining, backwash or fast rinse position C. While screen, the following in- - - Press to the face plate. [] face plate - - Press to display has had [] the number electrical to display of days power of regenera- tions initiated by this face plate since the SR code number was entered. []Press and hold the SELECT button until... iNO NI COOE 5R 17 SR17 shows.
SECTION5 SERVICE TECH. INFORMATION A. TROUBLESHOOTING MANUAL ADVANCE REGENERATION CHECK This check verities proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. Notes: []Again press RECHARGE to move the softener into backwash. Look for a fast flow of water from the drain hose. a.
SECTION5 SERVICE TECH. INFORMATION B. ROTARY VALVE SERVICE Before working on the valve, turn offthe water supply and disconnect from electrical power. TO RELIEVE PRESSURE: tion. Tighten the screws using If a torque wrench is available, pounds. • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quahty gear lubricant. open the bypass valve.
SECTION5 SERVICE TECH. INFORMATION C. WATER FLOW THROUGH SERVICE THE SOFTENER VALVE CYCLE (hard water) To Valve Outlet (soft water) ..top distributor resin tank ¢ POSITIOi_I __"_x bottom distributor SWITCH _ _// Hard water enters the valve inlet port. Internal top distributor, into the resin tank. Hard water enters the bottom distributor. Soft water flows house soft water pipes.
SECTION5 C. WATER SERVICE TECH. INFORMATION FLOW THROUGH THE SOFTENER VALVE BRINING AND BRINE RINSE CYCLES bypass hard water to valve outlet venturi nozzle from Valve Inlet r) brine from salt storage tank _° POSITION After fill, timer/switch action allows the motor to turn the rotor and disc into BRINING position. Water flow is directed to the nozzle. Suction, created by the nozzle and venturi, draws brine from the salt storage tank and injects it into the resin bed via the bottom distributor.
SECTION5 C. WATER SERVICE TECH. INFORMATION FLOW THROUGH THE SOFTENER VALVE FAST RINSE CYCLE soft water to valveoutlet drain POSITION During FAST RINSE, the rotor & disc is positioned so water flow enters distributor, and exits through the bottom distributor, to the drain. the resin tank through the top The electronic timer again energizes the motor to return the valve to service. As the valve rotates, position switch lever drops to open the circuit.
SECTION6 REPAIR PARTS FOR WATER SOFTENER Kenmore MODEL NO. 625.388110 A. WATER SOFTENER S C N 24_ 13_C) 22 21 '1 COMPLETE KEY NO. 1 PART NUMBER 7180291 - 7267093 2 7230559 Faceplate Cover (order following decal) Faceplate Decal Bottom Cover 3 7252373 Transformer, 24V-10VA • 4 7246356 Timer RepL (PWA) 5 7088033 Clamp Retainer (2 req.) 6 7 7176292 7230541 Clamp Section (2 req.
SECTION6 REPAIR PARTS FOR WATER SOFTENER Kenmore MODEL NOS. NO. 625.388110 B. BRINE VALVE ASSEMBLY 48 30 31 46 32 33 34 35 36 37 38 KEY NO. PART NUMBER 30 7168647 Ceramic Weight 31 0513860 Float Stop 32 7097202 33 0516947 Float (includes Key No.
SECTION6 REPAIR PARTS FOR WATER SOFTENER C.
SECTION6 REPAIR PARTS FOR WATER SOFTENER Kenmore MODEL NO. 625.38810 C. VALVE ASSEMBLY KEY NO. PART NUMBER DESCRIPTION KEY NO.
OWNER'S MANUAL Water Softeners MODEL NO. Kenmore C-20 625.388110 For the repair or replacement parts you need delivered directly to your home Call 7 am - 7 pm, 7 days a week 1 - 800 - 366 - PART (1 - 800 - 366 - 7278) For in-home major brand repair service Call 24 hours a day, 7 days a week 1 - 800 - 4 - REPAIR The model number of your water softener is found on the rating decal. This decal is on the rim, under the salt cover.