Product Manual

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WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner . Failure to do so could result in electrical shock or personal injury.
Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other qualified service agent.
TROUBLESHOOTING
Vacuum cleaner won’t 1. Unplugged at wall outlet. 1. Plug in firmly, press ON/OFF switch.
start.
2. Tripped circuit breaker/blown 2. Reset circuit breaker or replace
fuse at household service panel. fuse.
3. Loose hose electrical 3. Reconnect hose ends.
connections.
Poor job of dirt 1. Full or clogged dust bag. 1. Change bag.
pick-up. 2. Clogged airflow passages. 2. Clear airflow passages.
3. Dirty filters. 3. Clean/change filters.
4. Wrong pile height setting. 4. Adjust setting.
5. Wrong power level selected. 5. Adjust control.
6. Hole in hose. 6. Replace hose.
7. Worn PowerMate
®
agitator. 7. Change agitator.
8. Worn or broken belt. 8 & 9. See BELT CHANGING AND
9. Dirty agitator or end caps. AGITATOR CLEANING. (page 20)
10. Canister hood open. 10. Close and latch hood.
11. Tripped overload protector in 11. Remove any items that may be
PowerMate
®
. See OVERLOAD caught or jammed, then reset. If
PROTECTOR (page 15). vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
Vacuum cleaner starts 1. Hose or hood electrical 1. Check connections, reconnect hose
but shuts off. .sdne.snoitcennoc
2. Tripped overload protector in 2. Remove any items that may be
PowerMate
®
. See OVERLOAD caught or jammed, then reset. If
PROTECTOR (page 15). vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
3. Tripped thermal protector 3. See THERMAL PROTECTOR (page
.)51.retsinac ni
PowerMate
®
will not PowerMate
®
connections 1. Plug in firmly.
run when attached. unplugged.
2.
1.
Worn or broken belt. 2 & 3. See BELT CHANGING AND
3. Dirty agitator or end caps. AGITATOR CLEANING. (page 20)
4. Tripped overload protector in 4. Remove any items that may be
PowerMate
®
. See OVERLOAD caught or jammed, then reset. If
PROTECTOR (page 15). vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
5. Vacuum cleaner in HARD 5. Press CARPET button to activate
FLOOR .etaMrewoP.edom
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION