OWNER'S MANUAL Water Softeners With Deluxe Valve MODEL NOS. IntelliSoft 350 Series 625.383560 IntelliSoft 350 Series 625.393560 Caution: Read and follow all safety rules and operating instructions before first use of this product. • Warranty Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) • How It Works Repair or Parts ? Call toll free 1-800-366-7278 • Specifications See back cover for other Sears service numbers.
WARRANTY ON WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair.
TABLE OF CONTENTS Safety Guides ................................................................................................................................................. 4 Unpack and Check Shipment ........................................................................................................................ 5 Plan Your Installation: Tools Needed, Materials Needed ...........................................................................
Safety Guides Y Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener. Y Your Kenmore Water Softener will remove hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*.
Unpack and Check Your Carton INSPECT SHIPMENT Your water softener is shipped complete in one carton. Use care when handling the softener. DO NOT turn upside down. DO NOT drop, or set on sharp objects that could make a hole in the bottom. The water softener is heavy, do not try to lift it or move more than is necessary. Remove all items from your shipping carton. Check all items against the packing list below. Note any items lost or damaged in shipment. Note any damage to the shipping carton.
Plan Your Installation PLAN YOUR INSTALLATION It is recomended to read through the entire manual before beginning your installation. Follow all steps exactly. Reading this manual will also help you get all the benefits from your system.
Plan Your Installation Outside Faucet (Hard Water) Outside faucet (Hard Water) Soft, Cold Water To Faucet Hard W ater Lin e Soft, Hot Water Soft water to Reverse Osmosis System Shut-off Valve Reverse Osmosis Drain Water Heater Reverse Osmosis system R.O. Storage Tank Hard Water to House Water Meter Air Gap Water Softener Floor Drain Main Shutoff Valve FIG. 3 Typical Installation WHERE TO INSTALL THE WATER SOFTENER Review the following points before you choose a place to put your softener. 1.
Plan Your Installation Suggested Slab Foundation Installation outside - hard water heater Plug the softener transformer into an inside, 120 volt 60Hz electrical outlet. If an outside outlet is used, be sure it has approved weather protection. kitchen bathroom outside -soft For outside hard water, trench underground as needed.
Plan Your Installation PIPE, FITTINGS, OTHER MATERIALS NEEDED You must first decide how to run “in” and “out” pipes to the softener. Look at your house main water pipe at the point you will connect the softener. Is the pipe soldered copper, glued plastic, or threaded galvanized or brass? What is the pipe size? What kind of pipe and fittings is it easiest for you to work with, and what tools do you have? Now look at the common plans for “in” and “out” piping on soldered copper. See Fig. 6.
Read Before Beginning Installation BEFORE INSTALLING CHECKS & TESTS Your water supply needs to be checked for chemical analysis, water pressure and water flow rate. To accomplish this, complete the following steps: Check Water’s Chemical Analysis: Sears sells a complete line of water treating equipment to correct various water problems. To be sure you have the proper type and size equipment, You must have your water tested.
Install Plastic Bypass Valve ASSEMBLE INLET OUTLET ADAPTORS, OR PLASTIC BYPASS VALVE Shutoff Valve Shutoff Valve Complete the following steps to assemble the adaptors or bypass valve. 1. Close the shutoff valve on the house main water pipe, near the water meter or pressure tank, to turn off the water. See Fig. 7. Water Meter Pressure Tank Well Pump 2. Shut off the gas or electric supply to the water heater. See Fig. 7. 3. Open the highest and lowest water faucets in yourhouse.
Install Plastic Bypass Valve INSTALLING HOLDING CLIPS Bypass Valve or Installation Adaptor Cross Section of Valve Inlet or Outlet Black Clip Before installing the bypass valve, or copper tube, be sure the turbine and support are firmly in place in the valve outlet port. Turbine Support Sensor Port Clip Snaps into Place Between Larger Diameter Rings O-Ring FIG. 11 BYPASS VALVE TURNED DOWNWARD Turbine Turn bypass valve upside down to connect to floor level plumbing. FIG. 10 OUT IN FIG.
Locate Water Softener and Connect Pipes POSITION SOFTENER INTO PLACE Complete the following steps to position the softener. 1. Grip under the ridge on the salt tank sidewall. 2. Carefully rock back and forth into position. 3. Move the softener into position. 4. Place on a level and smooth surface. If needed, put a piece of 3/4” plywood, at least 17'' x 20'', under the tank. Then put spacers under the plywood to level the softener. See Fig. 14. MOVE SOFTENER INTO PLACE Grip under ridge to move softener.
Connect Valve and Salt Tank Drains CONNECT THE VALVE DRAIN HOSE Take a length of 3/8” inside diameter drain tubing and attach one end to the drain fitting. See Fig. 16. Use a tube clamp to hold it in place. Put the other end of the tubing over a floor drain, into a laundry tub, standpipe, or other suitable drain. Check your local codes. Leave an air gap of about 1-1/ 2'' between the end of the hose and the drain. This gap is needed so you don’t get a backflow of sewer water into the softener.
Leak Test LEAK TEST To check for leaks, complete the following steps: CAUTION: To avoid water or air pressure damage to softener inner parts, and to flush pipe chips or other residue from the water pipes, be sure to do the following steps exactly as instructed. HOUSE MAIN WATER SHUTOFF VALVES Shutoff Valve Water Meter 1. Fully open two cold, soft water faucets near the softener. 2. Look at the pictures in Fig. 18 and 19 to determine your kind of bypass valve(s).
Electrical Requirements INSTALL GROUNDING CLAMP BETWEEN THE SOFTENER IN AND OUT PIPES COLD WATER PIPE GROUNDING The house cold water pipe (iron or copper) is often used to ground all electrical outlets in the home. Outlets are grounded to protect you from shock when you touch any electric appliance plugged into the outlet. If you installed the single bypass valve, the cold water pipe ground is broken. See Fig. 20 and 21.
Install Covers and Restart Water Heater INSTALL COVERS Salt Hole Cover After installing your water softener, replace the covers. Angle the covers so the main cover clips onto the back first, then bring down in front and clip on the two (2) tabs inside the rim of the salt hole and lower the salt cover closed. See Fig. 23. Cover (Main) RESTART THE WATER HEATER Turn on the gas (or electric) supply to the water heater and light the pilot. YOUR PLUMBING INSTALLATION AND ELECTRICAL WORK ARE NOW COMPLETE.
Program The Timer SET PRESENT TIME OF DAY If the words PRESENT TIME do not show in the display, press the SELECT button until they do show in the display. Press the UP or DOWN buttons to set the present time. Press UP to move the display ahead; press DOWN to move the time backward. If the present time is between noon and midnight, be sure PM shows. If the present time is between midnight and noon, be sure AM shows. Each press of the UP or DOWN buttons changes the time by one (1) minute.
Sanitize The Water Softener SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, or cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. SANITIZE YOUR WATER SOFTENER AS FOLLOWS: 1. Be certain the bypass valve is pulled out to “service” position. 2.
Adding Salt To The Storage Tank ADDING SALT TO THE STORAGE TANK Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. You must keep salt in the tank, but because the water softener is very efficient, it is not necessary to keep it full. Especially in humid areas, it is best to fill the storage tank one quarter to one half full, and to add salt more often.
Check List CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL Water Supply Review the following list to ensure you have completed all the installation procedures. ____1. Check the incoming water. Has incoming water been tested? Valve Inlet ____2. Remove cardboard packaging from salt tank. Bypass Valve(s) ____3. Is the incoming water going to the valve inlet? Plastic ____4. Is the bypass valve placed into the service position? ____5. Is the ground clamp installed? ____6.
Faceplate Timer Features EXTRA RECHARGE 8 OFF 7 6 5 4 3 2 1 Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two examples are: • You have used more water than usual (guests visiting) and you may run out of soft water before the next timer started regeneration. • You did not refill the softener with salt before it was gone. Add salt to the softener before regenerating.
Faceplate Timer Features OPTIONAL SETTINGS: • SALT EFFICIENCY • CLEAN FEATURE • CLEAN FEATURE MINUTES • MAXIMUM DAYS BETWEEN REGENERATIONS • INTELLISOFT 97% FEATURE • 12 / 24 HOUR CLOCK 1. To set any of the following options, press and hold SELECT for 3 seconds until 000 shows in the display Then press once until the SALT EFFICIENCY display shows. Use the UP or DOWN buttons to change the ON / OFF displays. Salt Efficiency.
Faceplate Timer Features 4. Press SELECT again to show the following RECHARGE display. EXAMPLE: Set to 4 days maximum between regenerations. Maximum Days Between Regenerations: The face plate timer automatically controls regeneration frequency. This provides the greatest operating efficiency, and under most conditions this feature will be left in its default mode. However, you can modify this feature if you want to force a regeneration every set number of days.
Faceplate Timer Features RECHARGE TIME REMAINING AND VALVE POSITION INDICATORS One of the valve position indicators (Serv, Fill, Brine, Bkwsh, Rinse) is displayed while the softener is recharging. RECHARGE flashes in the display and, beginning with Brine, the minutes of recharge remaining before return to service appears in place of the present time. When the valve is moving from one cycle to another, both position indicators are flashing. See Fig. 38.
How Your Water Softener Works SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water, it is called “Service”. See Fig. 41. During service, hard water comes from the house main water pipe into the softener. Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads. As hard water passes through the bed, each bead attracts and holds the hardness minerals. This is called ion exchanging.
How Your Water Softener Works SOFT WATER SERVICE AND REGENERATION BRINING: During brining, the brine is moved from the salt storage area, into the resin tank. See Fig. 43. Inside the resin tank, brine cleans hardness minerals from the resin beads and they are discharged out the drain. How much brine is needed to clean the resin depends on: • The amount of water used between regenerations. • The amount of resin in the softener, • How fast the brine goes through the bed.
How Your Water Softener Works FAST RINSE: Backwash is followed by a fast flow of water down through the resin tank. The fast flow packs the resin bed and gets it ready for return to service. See Fig. 45. After fast rinse, the softener returns to service. Hard water goes into the resin tank where the resin bed again takes out the hardness minerals. Soft water goes to the house soft water pipes.
Care Of Your Water Softener SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve (melt) in the water to make brine. Without brine, the resin bed does not regenerate and you will have hard water.
Care Of Your Water Softener KEEPING THE WATER SOFTENER CLEAN NOZZLE & VENTURI A clean nozzle and venturi (see Fig. 47) is a must for the softener to work right. This small unit moves brine from the salt storage tank to the resin tank during regeneration. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get hard water. To clean the nozzle and venturi, complete the following steps: 1. Remove the softener top cover.
Care Of Your Water Softener PROTECT THE WATER SOFTENER FROM FREEZING DRAIN ALL WATER FROM SOFTENER If the softener is installed where it could freeze (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank. 2. Open a faucet in the soft water pipes to vent pressure in the softener. 3. Move the stem in a single bypass valve to bypass.
Care Of Your Water Softener CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself and you won’t have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call your Sears Service Department. 1. Also read ERROR CODE. 2. If an error code is not displayed, press and hold the SELECT button until the display changes.
Specifications BYPASS VALVES F Bypass valve(s) should always remain in soft water service position. Position in “bypass” only if needed for softener repairs. SINGLE BYPASS E B A pull stem outward for service D C push inward for bypass CM 3 VALVE BYPASS 40-1/4 102.2 9 22.9 FOR SERVICE close bypass valve open inlet & outlet valves Inches A Salt Tank Height B Resin Tank Diameter (nominal) C Resin Tank Height (nominal) 40 101.6 D Inlet-Outlet Height 41-1/2 105.
Specifications FIG. 50 Intermittent flow rate does not represent the maximum service flow rate used for determining the softeners rated capacity and efficiency. Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance. OTHER SPECIFICATIONS MODEL 38356 MODEL 39356 high capacity high capacity 0.92 0.92 14,200 @ 2.8 29,900 @ 8.8 35,600 @ 14.7 14,200 @ 2.8 29,900 @ 8.8 35,600 @ 14.7 5060 @ 2.8 5060 @ 2.8 Rated Service Flow Rate (gpm) 8.
Service Tech Information BACK OF TIMER (PWA) WIRING SCHEMATIC AC INPUT POS / TURBINE MOTOR valve motor 24 VAC Transformer grn Turbine Sensor OUT GND +5 NO brn NC Position Switch FACEPLATE 350 Series Capacity Plus Ultracleansing Adjustable Low Salt Indicator FIG. 51 Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following pages. 5. The valve drain hose must be free of kinks and sharp bends, and not elevated over 8 ft.
Service Tech Information The faceplate timer (PWA) computer has a self-diagnostic function for the electrical system, except put power and water meter. The computer monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the faceplate display. FIG. 52 The chart below shows the error codes that could appear, and the possible defects for each code.
Service Tech Information TROUBLESHOOTING VALVE POSITION INDICATORS: Depending on the valve position, the following indicators show in the display: Indicator IN OUT Position markers (Valve in service) Valve Position Serv.....................................Service Fill........................................Fill Brine....................................Brining/Brine Rinse Bkwsh..................................Backwash Rinse ...................................
Service Tech Information MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. NOTE: The faceplate display must show a steady time (not flashing). If an error code shows, first press the SELECT button to enter the diagnostic display. 1. Press the REGENERATION button and hold in for 3 seconds.
Service Tech Information ROTARY VALVE SERVICE Motor IMPORTANT: Before working on the valve, turn off the water supply and disconnect from electrical power. TO RELIEVE PRESSURE: • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and open the bypass valve. Switch Motor Plate • SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loosen three hex head screws toward the back side of the valve to allow pressure water to bleed out.
Service Tech Information WATER FLOW THROUGH THE SOFTENER VALVE SERVICE CYCLE SERVICE CYCLE Hard water enters the valve inlet port. Internal valve porting routes the water down and out the top distributor, into the resin tank. Hard water is softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the valve outlet, to the house soft water pipes.
Service Tech Information WATER FLOW THROUGH THE SOFTENER VALVE BACKWASH CYCLE BACKWASH CYCLE Timer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in the drain fitting) flushes dirt, sediments, iron deposits, remaining brine and hardness to the drain.
Exploded View 4 Kenmore MODEL Nos. 625.383560 and 625.
Parts List Kenmore MODEL Nos. 625.383560 and 625.393560 A. WATER SOFTENER COMPLETE Key No.
Exploded View Kenmore MODEL Nos. 625.383560 and 625.
Parts List Kenmore MODEL Nos. 625.383560 and 625.393560 B. BRINE VALVE ASSEMBLY Key No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Part Number 7168647 0513860 7097202 0516947 7220627 7092278 7170288 0516211 0516924 1205500 7092252 7080653 7131365 7094979 7092294 7176161 7221746 7113016 7171349 7248706 Part Description Ceramic Weight Float Stop Float (includes Key No.
Exploded View 3 1 2 47 48 3 46 45 4 44 5 6 7 43 8 39 11 38 10 9 Wear-Strip 12 42 Seal 13 37 Cross-Section View 14 36 40 15 35 16 34 17 33 41 32 20 21 22 28 23 18 31 24 30 27 25 29 26 Questions? Call The Kenmore Water Line 1-800-426-9345 46 19
Parts List - Key Key No. Part Number Part Description Screw, #8-32 x 1" (2 req.) 32 7095030 Cone Screen 7286039 Motor (incl. 2 ea. of Key No. 1) 33 1148800 Flow Plug, .3 gpm 34 7114533 Nozzle & Venturi Gasket Kit 3 0900857 Screw, #6-20 x 3/8" (2 req.) — 7204362 Gasket (only) 4 7231385 Motor Plate 35 7084607 Flow Plug, .
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