Owner's Manual

26
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
PROBLEM CAUSE CORRECTION
AUTOMATIC ICE MAKER (some models)
Ice maker is not making
any ice.
• Ice maker wire signal
arm is in the “up” or
OFF position.
• Household water line
valve is not open.
• Freezer is not cold
enough.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Move wire signal arm to the “down”
or ON position (side mounted).
• Turn on household water line valve.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn o household water line
valve. Remove valve. Ensure that
valve is not a self-piercing saddle
valve. Clean valve. Replace valve if
necessary.
Ice maker is not making
enough ice.
• Ice maker is producing
less ice than you
expect.
• Freezer is not cold
enough.
• Household water line
valve is not completely
open.
• The ice maker will produce 2 to
3 pounds of ice every 24 hours
depending on usage conditions. Ice
is produced at a rate of 8 cubes
every 75 to 160 minutes.
• See PROBLEM column
TEMPERATURES ARE TOO WARM.
• Turn on household water line valve.
Ice maker will not stop
making ice.
• Ice maker wire signal
arm is being held down
by some item in the
freezer.
• Move item and release wire signal
arm. Remove any ice cubes that are
frozen together over the wire signal
arm.
Ice cubes are freezing
together.
• Ice cubes are not
being used frequently
enough.
• Freezer control is set
too warm.
• Very little food in
freezer.
• Remove ice container and discard
ice from container. Ice maker will
produce fresh supply.
• Set freezer control to colder setting.
Allow 24 hours for temperature to
stabilize.
• Add more food to freezer.
Ice has bad odor and
taste.
• Ice has picked up
odor or avor from
strong food stored in
refrigerator or freezer.
• Water running to ice
maker has poor taste
or odor.
• Ice not used frequently
enough.
• Cover foods tightly. Discard stale
ice. Ice maker will produce fresh
supply. Replace air lter (available
in select models).
• Add lter to water supply line.
Consult a water purifying company.
• Discard stale ice.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned
out.
• No electric current is
reaching refrigerator.
• See Replacing Light Bulbs in
NORMAL OPERATING SOUNDS
section.
• See PROBLEM column RUNNING
OF REFRIGERATOR.
Before You Call