Use and Care Guide

Troubleshooting - Electronic Ignition
Problem
Possible Cause
Check Item
Prevention/Solution
SECTION I
No sparks appear at
any electrodes when
control knob turned
to HI: no noise can
be heard from spark
module.
• Battery not installed
properly.
• Dead battery.
• Button assembly not
installed properly.
• Faulty spark module.
• Check battery orientation.
• Has battery been used previously?
• Check to insure threads are
properly engaged. Button should
travel up and down without binding.
• If no sparks are generated with
new battery and good wire
connections, module is faulty.
• Install battery (make sure that “+” and “-”
connectors are oriented correctly, with “+”
end up and “-” end down.)
•Replace battery with new AA-size alkaline
battery.
• Unscrew button cap assembly and reinstall,
making sure threads are aligned and
engaged fully.
• Replace spark module assembly.
SECTION II
No sparks appear at
any electrodes when
control knob turned
to HI; noise can be
heard from spark
module.
• Output lead
connections not
connected.
• Are output connections on and
tight?
• Remove and reconnect all output
connections at module and electrodes.
SECTION III
Sparks are present
but not at all
electrodes and/or
not at full strength
• Output lead
connections not
connected.
• Electrical arc
between output wires
and grill frame.
•Weak battery.
• Electrodes are wet.
• Electrode(s)
cracked or broken;
sparks appear where
cracked.
• Are output connections on
and tight?
• If possible, observe grill in dark
location. Operate ignition system and
look for arcing between output wires
and grill frame.
• All sparks present but weak or at
slow rate.
• Has moisture accumulated on
electrode and/or in burner ports?
• Inspect electrodes for cracks.
• Remove and reconnect all output
connections at module and electrodes.
• If sparks are observed other than from
burner(s), wire insulation may be damaged.
Replace wires.
• Replace battery with a new AA-size alkaline
battery.
• Use paper towel to remove moisture.
• Replace cracked or broken electrodes.
SECTION IV
Grill is not getting
hot only reaches 250
– 300 degrees
• This typically occurs
when you turn on your
control knobs before
you turn on the LP tank
valve. If so this will
activate the gas
regulator safety device,
the grill will only reach
temperatures between
250 and 300F even with
all burners on the high
setting.
• Are regulator on and right?
• Make sure regulator is
connected properly to the tank,
and control knobs are all in the
off position.
• Open the grill lid.
• Turn off all knobs on the control panel in
front.
• Turn off the tank knob.
• Disconnect the regulator from the LP tank.
Wait 30 seconds.
• Reconnect the regulator to the LP tank.
• Slowly open the LP tank knob all the way
open. Do not put excessive force on the valve
at the full open position to avoid damaging the
valve.
• Turn on an appropriate control knob and
light the grill per the lighting instructions.
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