Use and Care Manual

32
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Problem Possible Cause Prevention/Solution
Gas leaking from
cracked/cut/burned a hose.
Gas leaking from the LP
tank.
Gas leaking from the LP tank
valve.
Gas leaking between the LP
tank and the regulator
connection.
Fire coming through the
control panel.
Drip fire or continuous
excessive flames above the
cooking surface.
• Damaged hose.
• Mechanical failure due to rusting or
mishandling.
• Failure of the tank valve through
mishandling or mechanical failure.
• Improper installation, connection not
being tight, or failure of the rubber
seal.
• Fire in the burner tube section due to
blockage.
• Too much drip buildup in firebox or
grease tray area.
• Turn off the gas from your LP tank or your natural gas system.
If the hose is cracked or cut but not burned, simply replace the
valve / hose / regulator. If the hose is burned, the cause could be
something other than a faulty valve/hose/regulator. Do not use of
grill until a plumber or gas technician has investigated and
corrected the problem.
• Replace the LP tank.
• Turn off the LP tank valve. Return the LP tank to the gas supplier.
• Turn off the LP tank valve. Remove the regulator from the tank and
visually inspect the rubber seal for any damage. See the Leak test
on page 7 for instructions on finding leaks in your regulator.
• Turn the control knobs and the LP tank valve off. Leave the lid open
to allow the flames to die down. After the fire is out and the grill is
cold, remove the burner and inspect for spider nests or rust. See the
Spider Alert and Cleaning the Burner Assembly sections on page 10
of this Use & Care Guide.
• Turn the control knobs and LP tank valve off. Leave the lid open to
allow the flames to die down. After the grill has cooled, clean any
food particles and excess Drip from inside the firebox area, grease
tray, and any other surface that may come into contact with food
particles and excess Drip.
Problem Possible Cause Prevention/Solution
Burner(s) will not light using
the igniter. (Also view the
Electronic ignition
Troubleshooting)
Continued on next page.
GAS ISSUES:
• Trying to light the wrong burner.
• Burner is not engaged with the control
valve.
• Obstruction in the burner.
• No gas flow.
• Coupling nut and LP tank valve not
fully connected.
• Electrode cracked or broken; sparks
at crack.
• Electrode tip is not in the proper
position.
• Wire and/or electrode covered with
cooking residue.
• Wires are loose or disconnected.
• Wires are shorting (sparking)
between igniter and electrode.
• Dead battery.
• See instructions on the control panel and in the Use and Care
section.
• Make sure the valves are positioned inside of the burner tubes.
•
Ensure the burner tubes are not obstructed with spider webs or
other matter. See the cleaning section on page 10 of the Use and
Care.
• Make sure the LP tank is not empty. If the LP tank is not empty,
refer to the “Sudden drop in gas flow section on page 33”.
• Turn off the knobs and disconnect the coupling nut from LP tank.
Reconnect and retry.
• Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten by hand only - do not use
tools.
• Replace the electrode(s).
Main Burners:
• Tips of the electrode should be pointing toward the gas port
opening on the burner. The distance should be 1/8” to 1/4”.
Adjust if necessary.
• Clean the wire and/or electrode with rubbing alcohol with a clean
swab.
• Reconnect the wires or replace the electrode/wire assembly.
• Replace with a new AA-size alkaline battery.
Troubleshooting