Owner's Manual

DPX500BT/DPX300U 20. Troubleshooting guide 20-2. Operation/wiring error
20-2. Operation/wiring error
What might seem to be a malfunction in your unit may just be the result of a slight
operation error or a wiring error. Before calling for service, first check the following
table for possible problems.
General
The key beep does not sound
The Preout jack is in use.
The key beep cannot be output from the Preout jack.
Sound cannot be heard.
Adjust the volume to the optimum level.
Check the cords and connections.
Tuner source
Radio reception is poor.
The car antenna is not extended.
Pull the antenna out all the way.
Disc source
The specified disc does not play, but another one plays instead.
The specified CD is quite dirty.
Clean the CD with reference to <9-10. Handling discs>.
The disc is severely scratched.
Try another disc instead.
Disc cannot be ejected.
The unit is malfunctioning for some reason.
Press and hold [ ] to forcibly eject the disc. Be careful not to drop the disc
when it is ejected. If this does not solve the problem, reset the unit.
Audio file source
The sound skips when an Audio file is being played.
The media is scratched or dirty.
Clean the CD with reference to <9-10. Handling discs>.
The recording condition is bad.
Play the media again or use another media.
iHeartRadio source
Station cannot be selected.
If "Explicit Content" in [Account Settings] is checked in the web version of
iHeartRADIO, some stations become unavailable.
Bluetooth source
The hands-free talk volume is low.
The hands-free talk volume can be adjusted independently.
Adjust it during hands-free talk. "MIC GAIN" of <17-5. Bluetooth detail setting
>.
No beep is heard at reception of an incoming call.