Owner's Manual

32
TROUBLESHOOTING
Symptom Remedy
Bluetooth®
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“DEVICE FULL” The number of registered devices has reached its limit.
Retry after deleting an unnecessary device.
( 22,
DEVICE DELETE)
“N/A VOICE TAG” Make sure the same voice as the registered voice tag is
used.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR” There is no registered device connected/found via
Bluetooth.
“ERROR” Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
“SWITCHING NG” The connected phones might not support phone switching
feature.
REFERENCES
Maintenance
Cleaning the unit
Wipe off dirt on the faceplate with a dry silicone or soft cloth.
Cleaning the connector
Detach the faceplate and clean the connector
gently with a cotton swab, being careful not to
damage the connector.
More information
For: – Latest firmware updates and latest compatible item list
– KENWOOD original application
– Any other latest information
Visit <www.kenwood.com/cs/ce/>.
Playable files
• Playable audio file for USB mass storage class device: MP3 (.mp3), WMA (.wma), AAC (.aac),
AAC (.m4a), WAV (.wav), FLAC (.flac)
• Playable USB device file system: FAT12, FAT16, FAT32
Even when audio files comply with the standards listed above, playback may be impossible
depending on the types or conditions of media or device.
• For detailed information and notes about the playable audio files, visit
<www.kenwood.com/cs/ce/audiofile/>
About USB devices
• You cannot connect a USB device via a USB hub.
• Connecting a cable whose total length is longer than 5m may result in abnormal playback.
• This unit cannot recognize a USB device whose rating is other than 5V and exceeds 1.5A.
Connector (on the reverse
side of the faceplate)
ENGLISH
JS_KWD_KMM_BT522HD_KN_EN_9.indd 32 7/7/2017 11:24:58 AM