Owner's Manual

30
TROUBLESHOOTING
Symptom Remedy
Bluetooth®
Echo or noise is heard
during a phone
conversation.
• Adjust the microphone unit’s position. ( 17)
• Check the [ECHO CANCEL] setting. ( 19)
Phone sound quality
is poor.
• Reduce the distance between the unit and the Bluetooth device.
• Move the car to a place where you can get a better signal reception.
Voice calling method is
not successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you speak the
name.
• Make sure the same voice as the registered voice tag is used.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth audio
player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player supports
Audio/Video Remote Control Profile (AVRCP). (Refer to the
instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“DEVICE FULL” The number of registered devices has reached its limit. Retry after
deleting an unnecessary device.
( 21, DEVICE DELETE)
“N/A VOICE TAG” Make sure the same voice as the registered voice tag is used.
“NOT SUPPORT” The connected phone does not support Voice Recognition feature or
phonebook transfer.
“NO ENTRY”/“NO PAIR” There is no registered device connected/found via Bluetooth.
“ERROR” Try the operation again. If “ERROR” appears again, check if the device
supports the function you have tried.
“NO INFO”/“NO DATA” Bluetooth device cannot get the contact information.
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not solve the
problem, consult your nearest service center.
REFERENCES
Maintenance
Cleaning the unit
Wipe off dirt on the faceplate with a dry silicone or soft cloth.
Cleaning the connector
Detach the faceplate and clean the
connector gently with a cotton swab,
being careful not to damage the
connector.
More information
For: – Latest firmware updates and latest compatible item list
– KENWOOD original application
– Any other latest information
Visit <www.kenwood.com/cs/ce/>.
Playable files
• Playable audio file for USB mass storage class device: MP3 (.mp3), WMA (.wma),
AAC (.aac), AAC (.m4a), WAV (.wav), FLAC (.flac)
• Playable USB device file system: FAT12, FAT16, FAT32
Even when audio files comply with the standards listed above, playback may be
impossible depending on the types or conditions of media or device.
• For detailed information and notes about the playable audio files, visit
<www.kenwood.com/cs/ce/audiofile/>
About USB devices
• You cannot connect a USB device via a USB hub.
• Connecting a cable whose total length is longer than 5m may result in abnormal
playback.
• This unit cannot recognize a USB device whose rating is other than 5V and
exceeds 1.5A.
Connector (on the reverse
side of the faceplate)
ENGLISH
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