Owner's Manual

ENGLISH
29
Symptom Remedy
CD/USB/iPod
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a USB
hub.
“NO MUSIC” Connect a USB device that contains playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
ANDROID
• Sound cannot be heard
during playback.
• Sound output only
from the Android
device.
• Reconnect the Android device.
• If in [HAND MODE] , launch any media player application
on the Android device and start playback.
• If in [HAND MODE] , relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
( 32)
Cannot playback at
[BROWSE MODE] .
• Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device.
( 9)
• Reconnect the Android device and select the appropriate
control mode.
• If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE] . ( 32)
“NO DEVICE” or
“READING” keeps
flashing.
• Switch off the developer options on the Android device.
• Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support
[BROWSE MODE] . ( 32)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NADEVICE”
• Reconnect the Android device.
• Restart the Android device.
Symptom Remedy
CD/USB/iPod
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list.
It may take some time to load, try again later.
Correct characters are not
displayed (e.g. album name).
• This unit can only display uppercase letters,
numbers, and a limited number of symbols.
• Depending on the display language you have
selected
( 5) , some characters may not be
displayed correctly.
“NA FILE” Make sure the media contains supported audio files.
( 32)
“NO DISC” Insert a playable disc into the loading slot.
“TOC ERROR” Make sure the disc is clean and inserted properly.
“PLEASE EJECT” Reset the unit. If this does not solve the problem,
consult your nearest service centre.
“READ ERROR” Copy the files and folders onto the USB device again.
If this does not solve the problem, reset the USB
device or use another USB device.
“NO DEVICE” Connect a USB device, and change the source to
USB again.
“COPY PROTECTED” A copy-protected file is played.
“UNSUPPORTED DEVICE”
appears.
• Check whether the connected device is compatible
with this unit and ensure the file systems are in
supported formats.
( 32)
• Reattach the device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the device is not malfunction and reattach
the device.
TROUBLESHOOTING
JS_KWD_KDC_X701_KN_EN_4.indd 29 11/14/2016 8:41:43 AM