Owner's Manual

26
TROUBLESHOOTING
Symptom Remedy
ANDROID
Cannot playback at
[
BROWSE MODE ].
•
Make sure KENWOOD MUSIC PLAY APP is installed on the
Android device. (
 9 )
•
Reconnect the Android device and select the appropriate
control mode.
•
If this does not solve the problem, the connected Android
device does not support [
BROWSE MODE ]. (  28 )
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected Android
device does not support [
BROWSE MODE ]. (  28 )
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NADEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Pandora
“ADDERROR” New station creation is unsuccessful.
“CHECKDEVICE” Check the Pandora application on your device.
“NOSKIPS” The skip limit has been reached.
“NOSTATIONS” No stations are found.
“STATIONLIMIT”
The number of registered stations has reached its limit. Retry
after deleting unnecessary stations from your device.
“CONNECT ERROR” Communication is unstable.
“RATING ERROR” Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A” Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR” You try to access from a country which Pandora is not
deliverable.
Symptom Remedy
iHeartRadio
iHeartRadio station cannot
be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNECTED” Link to the application is impossible.
SiriusXM® Radio
“CHLOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass
code to unlock. (
 15 )
“CHANUNSUB” The selected channel is unsubscribed. Call
1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. (
 13 )
“CHUNAVAIL” The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
“CHECKANTENNA”
Check that the antenna and its connection are in good
condition.
“CHECKTUNER” Make sure the SiriusXM Vehicle Tuner is connected to
the unit.
“NOSIGNAL” Make sure the antenna is mounted outside the vehicle.
“
SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.
”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR” Make sure you have entered the correct pass code.
(
 15 )
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL” TuneScan has been aborted.
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