Manual

KEN-TM / KET_TM-BA-e-1420 177
18 Troubleshooting guide / error messages
Possible causes of errors:
In case of an error in the program process, briefly turn off the balance and disconnect
from power supply. The weighing process must then be restarted from the beginning.
Fault Possible cause
The displayed weight does
not glow.
• The display unit is not switched on.
• Mains power supply interrupted (mains cable
defective).
• Power supply interrupted.
The displayed weight is
permanently changing
• Draught/air movement
• Table/floor vibrations
• Weighing pan has contact with other objects.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
The weighing result is
obviously incorrect
• The display of the balance is not at zero
• Adjustment is no longer correct.
• Great fluctuations in temperature.
• Warm-up time was ignored.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
No data transfer between
printer and balance.
• Communication settings are wrong.
The menu setting cannot be
changed.
• Menu item is locked for models with type approval
certificate.
Error messages:
Err2 Value outside zero setting range
Err3
Value outside tare range
Err8 Taring or resetting to zero when time is exceeded during
procedure
Er4 FuL2
Weighing range exceeded
NULL Error AD transformer
FULL
Weighing range exceeded
HI
Display range exceeded
LH
Initial weight error