Operation Manual

30 Owner’s Manual
IX. TROUBLE SHOOTING
WHEN TO CALL FOR HELP
This treadmill is designed with user safety as the number one priority. In the event of electrical
failure, the treadmill will shut off automatically to prevent user injury and to prevent damage to
expensive components such as the motor.
When you encounter unusual behavior from the treadmill, simply go to the front of the treadmill
and turn the power switch off and on to reset the treadmill. This should clear incidental errors
and ready the treadmill for normal operation again.
If you have reset the treadmill by turning the power switch off and on again, and the treadmill is
still not operational, then it is time to call your dealer for service.
TROUBLE SHOOTING GUIDE
Problem Potential cause Corrections
Treadmill will not start 1. Not plugged in
2. Safety tether key not inserted
3. House circuit breaker tripped
4. Treadmill circuit breaker tripped
5. Switch on OFF
1. Plug into grounded outlet.
2. Insert safety tether key into
console.
3. Reset or replace fuse.
4. Lubricate treadmill deck and
reset.
5. Turn switch to ON
Running belt slips 1. Running belt not tight enough
2. Drive belt not tight enough
1. Adjust running belt tension
2. Adjust drive belt tension
Running belt hesitates when
stepped on
1. Insufficient lubrication
2. Running belt too tight
1. Apply silicone lubricant between
Belt and deck
2. Adjust running belt tension
Running belt is off centered Runnin
g
belt tension not even across
the rear roller
Center the running belt
For parts or service please contact the KETTLER Parts/Service Department by calling
1-866-804-0440 or emailing [e-mail].