USER MANUAL DVR with Cloud Technology Easy Link Series ( EL421/EL821/EL1621) Default user name: admin Default password: 123456
Contents ENGLISH Contents About this Manual..................................................................................................................... 6 FCC Compliance Statement....................................................................................................... 6 Copyright................................................................................................................................... 6 Safety Information........................................................
Contents ENGLISH 3.6.1 Screen Icons........................................................................................................... 29 3.6.2 Virtual Keyboard..................................................................................................... 30 3.6.3 Locking the Screen................................................................................................. 30 3.6.4 Pop-up Menu................................................................................................
Contents ENGLISH 4.7.1 General Settings..................................................................................................... 65 Synchronizing Time with NTP Server..................................................................... 65 Setting Daylight Saving Time.................................................................................. 66 4.7.2 User and Password Settings................................................................................... 67 Changing the Password......
Contents ENGLISH PTZ Setup............................................................................................................... 99 5.5.7 Managing System Settings.................................................................................... 100 General Setup...................................................................................................... 100 Administrator Account Setup............................................................................... 101 User Account Setup..
Preface ENGLISH About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Preface Caution Warning This is the symbol for indicating any potential hazard, risk or condition requiring special attention. The user needs to refer to the important operating and maintenance or servicing instructions. ENGLISH Safety Information The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. There is dangerous “voltage” presence near by the product’s enclosure which may be risk of person.
Chapter 1: Product Overview ENGLISH Chapter 1: Product Overview 1.1 Features This device supports the following features: • H.
Chapter 1: Product Overview REC ENGLISH 16-Channel DVR SEARCH 2X2 1 3X3 4 4X4 7 AUTO 2 3 5 6 8 9 DISPLAY MODE 0 ENTER MENU/ESC PIP MUTE PLAY PAUSE /FRAME FWD STOP SLOW REW Z+ ZOOM _ Z F+ FOCUS _ F I+ PTZ IRIS _ I LOCK Remote Control Mouse Batteries* CD-ROM Quic k Gu Power Adapter HDMI Cable RJ45 Cable ide Quick Guide Internal HDD Screw Kit * Not available in all countries.
Chapter 1: Product Overview ENGLISH 1.3 Parts and Functions 1.3.1 Front Panel 1 2 4CH DIGITAL VIDEO RECORDER 3 No. Item 1 HDD Indicator Lights red when the HDD is being accessed. 2 Power Indicator Lights green to indicate the power is turned on. 3 USB port Connects to a USB mouse, flash disk, and other external storage drive.
Chapter 1: Product Overview ENGLISH 1.3.2 Rear Panel 4-Channel DVR 1 2 3 4 5 6 7 8 9 10 VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN LAN 3 1 4 2 1 VIDEO INPUT 2 AUDIO OUTPUT AUDIO INPUT HDMI VGA 4 5 6 RS-485 12V 8-Channel DVR 1 2 3 7 8 9 VIDEO OUTPUT CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN LAN 7 5 8 6 VIDEO INPUT 3 1 4 2 VIDEO INPUT 10 1 AUDIO OUTPUT 2 AUDIO INPUT HDMI VGA RS-485 12V No.
Chapter 1: Product Overview ENGLISH 16-Channel DVR 1 2 3 4 5 6 7 VIDEO OUTPUT 15 13 11 16 14 12 9 7 5 3 1 10 8 6 4 2 VIDEO INPUT 3 4 AUDIO OUTPUT AUDIO INPUT 1 VGA Connector G 1 2 3 4 G 5 6 7 8 IR-EXT SENSOR 2 HDMI 12 No. RS-485 ALARM LAN 11 12V 10 9 8 Description 1 Video input Connects to a maximum of 16 video input devices via BNC. 2 Video output Connects to a video output device via BNC. 3 Audio output Connects to an audio output device via RCA.
Chapter 1: Product Overview ENGLISH 1.5 Remote Control 4-Channel / 8-Channel DVR 1 1 2 3 4 5 6 7 8 9 3 4 0 ALL 2 MENU 5 6 7 7 SEL 8 10 9 AUDIO/ SEARCH MUTE 11 14 12 13 16 15 No. Icon Description 1 1~8 Numeric keys Press to display channel 1 ~ 8. 2 9, 0 Numeric keys Press “0” key to switch between video output monitor (HDMI/VGA or BNC). 3 ALL Press to display all channels. 4 MENU 5 SEL Press to enter or exit the Main Menu.
Chapter 1: Product Overview ENGLISH 16-Channel DVR 1 3 5 6 7 8 REC 2 4 SEARCH 2X2 1 2 3 3X3 4 5 6 4X4 7 8 9 DISPLAY MODE 0 AUTO 9 10 11 13 14 15 18 12 ENTER 16 MENU/ESC 19 22 23 PIP MUTE PLAY 17 20 PAUSE /FRAME FWD STOP REW Z+ ZOOM F+ FOCUS _ Z 21 SLOW _ F PTZ I+ 24 IRIS _ I 25 LOCK 27 26 No. Icon 1 Description No. Icon Description Press to start manual recording. 14 PLAY Press to play recorded video. Press to enter search mode.
Chapter 2: Installation ENGLISH Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre-installed, follow the installation instructions on this user manual. DO NOT install or remove the hard disk drive while the device power is turned on. 2.1.1 Installing HDD on 4-Channel / 8-Channel DVR The 4-channel / 8-channel DVR supports one 3.5” SATA hard disk drive.
Chapter 2: Installation ENGLISH 2.1.2 Installing HDD on 16-Channel DVR The 16-channel DVR supports supports one 3.5” SATA hard disk drive. To install the HDD, follow the steps below. 1 Loosen the screws on the left, right, and rear sides as 4 Align the HDD to the holes on the DVR case and 2 Push back then lift up the cover to remove it. 5 Attach the cover and the screws back in place. shown. 3 Connect the data and power cables to the hard disk drive (HDD) and place the HDD on the DVR case.
Chapter 2: Installation ENGLISH 2.2 Connecting the Power Use only the supplied power adapter that came with the DVR. 1 Connect one end of the power 4-Channel DVR / 8-Channel DVR adapter to the power connector on the back of the DVR. VIDEO OUTPUT 2 Plug the other end of the power adapter into the wall outlet. 5 8 6 VIDEO INPUT 3 1 4 2 VIDEO INPUT 1 RS-485 ALARM LAN G 1 2 3 4 G 5 6 7 8 AUDIO INPUT HDMI VGA RS-485 12V 16-Channel DVR models, the DVR automatically powers on.
Chapter 2: Installation ENGLISH 2.3.2 VGA Connection Connect the video output of the DVR to the monitor via VGA connector as shown.
Chapter 2: Installation ENGLISH 2.4 Connecting the Cameras Connect the camera cable(s) to the video input of the DVR via BNC or RS-485 connection. 2.4.1 BNC Connection Connect the camera cable(s) to the video input of the DVR via BNC connector as shown. Note: The illustration below is of an 8-channel DVR. For 4-channel DVRs, only four video input connection via BNC are available.
Chapter 2: Installation ENGLISH 2.4.2 RS-485 Connection 4-Channel / 8-Channel DVR If you are using a PTZ speed dome, connect the camera cable to the video input of the DVR via RS-485 connector as shown.
Chapter 2: Installation ENGLISH 2.6 Connecting the Sensors Note: Available in 16-channel DVRs only. You can connect sensors up to 8 channels. The connectors are labelled according to channels. 16-Channel DVR VIDEO OUTPUT 15 13 11 16 14 12 9 7 5 3 1 10 8 6 4 2 VGA RS-485 ALARM IR-EXT G 1 2 3 4 G 5 6 7 8 SENSOR 2 4 AUDIO INPUT AUDIO OUTPUT VIDEO INPUT 1 3 LAN HDMI RS-485 ALARM 12V G 1 2 3 4 G 5 6 7 8 SENSOR Sensor device (input) 2.
Chapter 2: Installation ENGLISH 2.8 Connecting to Network For remote monitoring, connect the DVR to the internet via wired network connection.
Chapter 2: Installation ENGLISH 2.10 Connecting to Speakers You can connect speakers to the DVR via RCA connection. 2.10.1 RCA Connection Connect the speaker using RCA cable connection as shown.
Chapter 3: Getting Started ENGLISH Chapter 3: Getting Started 3.1 Easy Network Setup for Remote Live View on Smart Phone/ Pad The outstanding feature of this DVR is that you do not need to do any complicated network settings to set up the DVR for remote live view on smart phone/pad. In a DHCP typical personal home LAN (Local Area Network), basic steps are as below: Connect a RJ45 cable Complete Network settings Scan QR code Install APP Live view 1 Connect the power adapter to the DVR. See “2.
3.3 Starting Up Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 17 for further details. 3.4 Set Startup Wizard ENGLISH Chapter 3: Getting Started 1 When the Startup Wizard screen appears on the screen, click Next Step to continue. To cancel the Startup Wizard, uncheck the “3“ icon on the checkbox and click Exit to close the current menu. The Startup Wizard will not appear after the system reboots. 2 Format the hard disk drive. See “Formatting HDD” on page 60.
Chapter 3: Getting Started ENGLISH 4 Set the date, time, OSD language, and video format settings. See “4.7.1 General Settings” on page 65. 5 Set the network and email settings. See “4.4.1 Network Settings” on page 52 and “4.4.3 Email Settings” on page 54.
ENGLISH Chapter 3: Getting Started 6 Click Apply to save the settings. 7 When the initial setup process is complete, click OK. Note: To prevent the Wizard Setup screen appears every time the system reboots, set the StartupWizard setting to Disable in ADVANCED menu.
Chapter 3: Getting Started ENGLISH 3.5 Shutting Down To properly turn off the DVR power, do the following: 1 In the preview mode, right-click on the mouse to display the pop-up menu on the bottom of the screen. 2 Select Main Menu > ADVANCED, and then click Shut Down. You can also access the main menu by pressing the MENU button on the remote control. 3 A warning message appears on the screen, select OK to turn off the power. 4 Wait until the “Now you can unplug the power!” message appears on the screen.
Chapter 3: Getting Started ENGLISH 3.6 The Main Screen 3.6.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title Current date & time Recording indicator 4-window display 8-window display Icon Description M Motion detector is activated. H Hard disk drive memory is full. R VIDEO LOSS Cannot detect hard disk drive. Video recording is in progress.
Chapter 3: Getting Started ENGLISH 3.6.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. Typed characters are displayed here. Click to delete a character. Click to enter the text. Click to toggle the keyboard to upper case. 3.6.3 Locking the Screen The screen is locked to protect unauthorized OSD operation. Enter the user name and password before entering the OSD menu.
Chapter 3: Getting Started ENGLISH 5 If you want to modify the user name, enter desired name in User Name. 6 Click the Password box to enter the password. Then, click Apply. 7 Click OK. 3.6.4 Pop-up Menu With the Pop-up menu, you can access to the main menu and other common features. To bring up the Pop-up Menu, click on the right mouse button or press the MENU button on the remote control. The available Pop-up menu items vary depending on the current setting or operation. 1 No.
Chapter 3: Getting Started ENGLISH 3.6.5 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control, then select Main Menu.
Chapter 3: Getting Started ENGLISH 3.7 Screen Modes 3.7.1 Live View By default, all channels are displayed on the screen in grid form. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras.
Chapter 3: Getting Started ENGLISH 3.7.2 Split Mode You can customize the 16 channels to be displayed separately on a 4-window or 9-window display or show all 16 channels on the screen. There are 3 split mode options: 1 In the preview mode, right-click on the mouse to display the pop-up menu. 2 Select one of the following options: • View 4: Click this icon to view 4 channels at a time. Click again to view the next 4 channels and so on. • View 9: Click this icon to view 9 channels at a time.
3.7.4 Rotate View With this function, the system will automatically rotate the display through all the channels and split window display. To enable rotate view: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. ENGLISH Chapter 3: Getting Started 2 Select Start Rotate. The rotating display starts. By default, each display switches at 5 seconds interval. You can change the switch rotate time interval in Display menu (see “4.1.2 Output Settings” on page 40).
Chapter 3: Getting Started ENGLISH 3.8 Using PTZ Controls If you are using a PTZ speed dome camera, you can configure the PTZ control settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select PTZ. Note: This option is not available if the PTZ camera is in Cruise mode. See “4.6.2 PTZ Setup” on page 61. 3 The PTZ control panel appears on the screen. Note: To change the PTZ settings, see “4.6.2 PTZ Setup” on page 61. 11 10 9 1 8 7 2 3 No.
Chapter 3: Getting Started ENGLISH 3.8.1 Cruise Mode Use the Start Cruise function to allow the PTZ camera to start cruising. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Cruise. To disable cruise: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Cruise. 3.9 Zoom With this function, you can check the details of the live display on the zoomed section. 1 Double-click the mouse button on a channel to view it on full screen.
Chapter 3: Getting Started ENGLISH 3.10 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Record. The video recording starts. To stop the manual recording: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Record. The video recording stops.
Chapter 4: Using the DVR ENGLISH Chapter 4: Using the DVR 4.1 Setting the Display With the DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, set the privacy zone, and other settings. The DISPLAY menu is divided into three sections: • Live: To configure how you want the channel to appear on the live view screen. • Output: To configure the video settings. • Privacy Zone: To mask areas on your camera as private zones. 4.1.
Chapter 4: Using the DVR ENGLISH 4.1.2 Output Settings 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY, then select the Output tab. 3 Modify the necessary settings: Menu item Description Video Output To set the video output setting of the main monitor used for live view display. View Setup Select Enable to enable view setup. Note: When View Setup is enabled, Split Windows function is not available (see “3.7.2 Split Mode” on page 34).
Chapter 4: Using the DVR ENGLISH 4.1.3 Privacy Zone Settings You can mask up to 4 areas to hide it from being viewed on the screen. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY, then select the Privacy Zone tab. 3 In Channel, select the channel that you want to set the privacy. 4 In Privacy Zone, select Enable. 5 In Area Setup, check the number of areas to mask. You can check Area 1 to Area 4 to create 4 masked areas. 6 Click Setup.
Chapter 4: Using the DVR ENGLISH 8 Click the right mouse button to close the Select Mask screen. Masked area 9 After all settings are complete, click Apply. 10 When data saving is complete, click OK. « TIP » To copy the privacy zone setting to other channels, select the channel(s) in Copy To, then click Copy. 4.2 Record Setup With RECORD menu, you can customize the recording settings, set the recording schedule and framerate. 4.2.
Chapter 4: Using the DVR ENGLISH 4.2.2 Schedule Recording 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > RECORD, then select the Schedule tab. 3 On Channel, select the channel you want to set the schedule. 4 On Week, select the days of the week to implement the schedule. 5 The number labels on top of the grid indicates the time of the day. Click a box to mark the schedule.
Chapter 4: Using the DVR ENGLISH 7 After all settings are complete, click Apply. « TIP » • To copy the current settings to other days, select the day, then click Copy. • To copy the current settings to other channels, select the channel, then click Copy. 8 When data saving is complete, click OK. 4.2.3 Record Setup 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu table. > RECORD, then select the Record Setup tab.
Chapter 4: Using the DVR ENGLISH 4.3 Searching Videos 4.3.1 Searching and Playing Videos 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SEARCH. 3 On CH, select the channel where you want to search the recorded video, or select All to search all channels. 4 Click the Search Date box and specify the date where you want to search the recorded video. 5 Click Search. The time slot of the recorded videos are marked on the Record State table.
Chapter 4: Using the DVR ENGLISH 7 Select the channel(s) to play simultaneously. « TIP » • To select all channels, click All. • To deselect all channels, click Clear. 8 Click Play to start playback. The playback screen varies depending on the number of channels you selected for simultaneous playback. Examples below: Simultaneous Playback of 8 Channels Playback Time Frame Simultaneous Playback of 4 Channels Playback Time Frame 9 To play in full screen, click a channel.
Options: 24 Hours, 2 Hours, 1 Hour, 30 Minutes, and Customize time frame (Click the icon ( ), and the icon turns red ( ). Click on the time bar where you desire to start, and click on the time bar again where you desire to end.) 11 To stop the video playback, click X. 4.3.2 Trimming Videos ENGLISH Chapter 4: Using the DVR 1 Plug a USB device into the USB port of the DVR. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH.
Chapter 4: Using the DVR ENGLISH 11 A confirmation message appears on the screen, select Backup to save the file. 12 When backup is complete, click OK to close the Backup Status screen. Note: Do not remove the USB device while file transferring is in progress. Replaying Videos by Recording Date and Time If you are sure of the recording date and time, you can directly specify the recording date and time to replay the video without searching.
Chapter 4: Using the DVR ENGLISH 6 Select the channel(s) to play simultaneously. « TIP » • To select all channels, click All. • To deselect all channels, click Clear. 7 Click Play to start playback. 4.3.3 Searching Videos by Event 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SEARCH, click the Event Search tab. 3 On Search Date, specify the recording date. 4 On Search Time, specify the starting time and the ending time to search for the event.
Chapter 4: Using the DVR ENGLISH 4.3.4 Backing up Videos 1 Plug a USB device into the USB port of the DVR. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH, select the Backup tab. 4 On Search Date, specify the recording date. 5 On Search Time, specify the starting time and the ending time to filter the search. 6 On CH, select the channel to search, or select All to search all channels. 7 On TYPE, select the type of recording.
Chapter 4: Using the DVR ENGLISH 4.3.5 Viewing and Exporting Log 1 Plug a USB device into the USB port of the DVR. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH, click the Log tab. 4 To view the log files, click Log. 5 On Log Type, select one of the log types (All/Alarm/Operation). 6 Specify the Start Time and End Time to filter the list. 7 Click Search. All related log files are displayed on the screen.
Chapter 4: Using the DVR ENGLISH 4.4 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting via KGUARD Web Client or Kview Center software, you need to configure the network settings and setup port forwarding in Router. Consult your Internet Service Provider (ISP) to determine the type of network connection you are using and the required parameters to complete the setup. 4.4.
Note: • Obtain these information from your network administrator or your Internet Service Provider (ISP). • If you cannot use the either of the two default ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port number after the IP address. For example, if you set the HTTP Port as 85, you need to enter the IP address as “192.168.3.103:85”.
Chapter 4: Using the DVR ENGLISH 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. 4.4.3 Email Settings The DVR supports sending of email notifications when events occur, such as when motion is detected or the HDD fails at the specified channel, day, and time. Note: Be sure that the DVR network connection is properly configured before proceeding with the email setup.
Chapter 4: Using the DVR ENGLISH Email Schedule Setup Set the email notification to be sent at the specified time. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > NETWORK, select the Email tab. 3 Click Schedule. 4 On Channel, select the channel you want to set the schedule. 5 On Week, select the days of the week to implement the schedule. 6 The number labels on top of the grid indicates the time of the day. Click a box to mark the schedule.
Chapter 4: Using the DVR ENGLISH 4.4.4 DDNS Settings DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account. Consult with your Internet Service Provider for this service or create a DDNS account with KGUARD.org server, see http://www.kguard.org.
Chapter 4: Using the DVR ENGLISH 4.5 Setting Alarms On the alarm menu, you can configure the motion detection and the alarm notification settings. 4.5.1 Motion Detection Alarm Settings For added security, enable the motion detection feature. When motion is detected on a selected area, the DVR issues an alarm notification. To set the motion detection alarm, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ALARM.
Chapter 4: Using the DVR ENGLISH 6 When data saving is complete, click OK. Set Motion Detection Area 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ALARM. 3 Click Setup. 4 A grid screen with a green cursor appears. By default, the whole screen is marked for motion detection (red block).
Chapter 4: Using the DVR ENGLISH 4.5.2 Other Alarm Settings (16-Channel only) For 16-channel DVRs with a connected alarm device, do the following to set up the alarm settings: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ALARM, select the Alarm tab. 3 Modify the necessary settings: Menu item Description Alarm In Select the channel that will trigger the alarm. Alarm Type Select the alarm type: NO (Normal-Open), NC (Normal-Close), or OFF.
Chapter 4: Using the DVR ENGLISH 4.6 Setting the Device 4.6.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage. For other external hard drive and USB device, it is recommended to format those devices before their initial usage. Setting HDD To set up the hard disk drive, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE.
Chapter 4: Using the DVR ENGLISH Formatting USB drive To format the USB disk drive, do the following: 1 Plug a USB device into the USB port of the DVR. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > DEVICE. 4 Click Format USB. 5 An “All data will be deleted after formatted” warning message appears on the screen. Click OK to proceed. 6 When the formatting process is complete, click OK. Note: Do not remove the USB device while drive formatting is in progress.
Chapter 4: Using the DVR ENGLISH 4.6.3 Cloud Storage You can use the Cloud Storage menu to setup a cloud storage account and receive snapshots from your DVR. Note: At present, your DVR supports the Dropbox cloud storage. Before setting up the cloud storage on the DVR, make sure your Dropbox account has been created and active (Dropbox website: www.dropbox.com) and the Network settings of your DVR has been configured properly, see “4.4.1 Network Settings” on page 52.
Activate Cloud Storage Every time the cloud storage account is changed or HDD is formatted, you must activate the account again to recognize the changes. To activate the cloud storage setting, do the following: ENGLISH Chapter 4: Using the DVR 1 On the CLOUD STORAGE screen, click Activate Cloud. An activation e-mail will be sent to the Receiver e-mail account. 2 Click OK to continue. Note: • An e-mail will be sent to the Receiver e-mail account after clicking Activate Cloud.
Chapter 4: Using the DVR ENGLISH 4 Follow the on-screen instructions to complete the cloud account activation. After the account activation is complete, the snapshot taken at the preset time interval or by motion detection will be uploaded and stored automatically at Dropbox.
4.7 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and view the system information. ENGLISH Chapter 4: Using the DVR 4.7.1 General Settings 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM. 3 Modify the necessary settings. Menu item Description Date Set the system date. System Time Set the system time. Date Format Select the date format.
Chapter 4: Using the DVR ENGLISH 4 On Enable, select Enable to allow the system to synchronize with an NTP server. 5 On Server Address, select the NTP server. 6 Select the Time Zone in your location. 7 Click Apply to save the settings. Setting Daylight Saving Time 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM. 3 In DST, click Setup. 4 In Daylight Saving Time, select Enable. 5 In Time Offset, select the amount of time to offset for DST.
ENGLISH Chapter 4: Using the DVR 7 After all settings are complete, click Apply. 8 When data saving is complete, click OK. 4.7.2 User and Password Settings The Users page allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin” and the password is 123456. We suggest you change the password to protect your privacy.
Chapter 4: Using the DVR ENGLISH 4 Click Edit. 5 If you want to modify the user name, enter desired name in User Name. 6 Click the Password box to enter the password (see “3.6.2 Virtual Keyboard” on page 30 for details on using the virtual keyboard). Note: The password must be 6 numbers in length. 7 In Confirm, enter the password again. 8 After all settings are complete, click Apply. 9 When data saving is complete, click OK.
Authorizing Other Users Only the administrator can grant access rights to users. To set the access rights, you must login using an administrator account, and then do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu ENGLISH Chapter 4: Using the DVR > SYSTEM, select the Users tab. 3 Click the check box of a user account. A √ icon appears. 4 Click Permission.
Chapter 4: Using the DVR ENGLISH 4.7.3 View System Info The Version page allows you to configure the device name and ID, as well as view the MAC address, firmware version and other system information. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM, select the Info tab. Menu Item Description Device Name Enter desired name for the DVR. The name can be composed of alphanumeric characters. See “3.6.
4.8 Advanced Settings The Maintain page allows you to set automatic system maintenance, load factory defaults, update the firmware settings, or reboot and power off the DVR manually. ENGLISH Chapter 4: Using the DVR 4.8.1 Maintenance Settings Manual Reboot and Power Off To reboot or power off the DVR instantly, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ADVANCED. 3 Do one of the following: • Click Shut Down to turn off the DVR.
Chapter 4: Using the DVR ENGLISH Disable Startup Wizard To prevent the Wizard Setup screen appears every time the system reboots, please disable StartupWizard here. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ADVANCED. 3 Click Maintain tab. 4 Set StartupWizard to Disable. 5 Click Apply. 6 Click OK. Set Auto Maintenance Use this feature to automatically reboot the DVR on a specified schedule.
« TIP » To restore the maintenance schedule to default setting, click Default at the bottom of the screen. Update System Firmware Use this feature to update the firmware with the latest version. ENGLISH Chapter 4: Using the DVR 1 Check for available updates and download the firmware folder named “dvrupgrade”. 2 Save the “dvrupgrade” folder in a USB flash drive. 3 Insert the USB flash drive into a USB port of the DVR. 4 In preview mode, right-click on the mouse to display the Pop-up menu.
Chapter 4: Using the DVR ENGLISH Save System Settings Use this feature to save the DVR current settings. 1 Insert the USB flash drive into a USB port of the DVR. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > ADVANCED. 4 Click Save Settings. 5 When data exporting is complete, click OK. Note: Do not remove the USB device while file transferring is in progress. Load System Settings Use this feature to import the settings stored in the USB flash drive.
Chapter 4: Using the DVR ENGLISH 4.8.2 Events Settings The Events page allows you to define the type of events for the DVR to issue an alarm. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > ADVANCED, select the Events tab. 3 Modify the necessary settings. Menu Item Description Event Type Select the event type. Options are: • Disk Full: When HDD is full. • Disk Error: If HDD is not detected properly. • Video Loss: If camera is not detected properly.
Chapter 5: KGUARD Web Client ENGLISH Chapter 5: KGUARD Web Client Use KGUARD Web Client to remotely access the DVR at anytime. To access KGUARD Web Client you must ensure the following requirements are met: • The Network settings of the DVR is properly configured. See “4.4 Setting the Network” on page 52. • Your computer has a web browser, such as Internet Explorer or Safari, installed. 5.1 Login KGUARD Web Client allows up to 3 simultaneous access.
Chapter 5: KGUARD Web Client ENGLISH 5.2 The Interface After you login to KGUARD Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from a 16-channel DVR. 1 2 5 3 4 No. Item Description 1 Main Menu Click a menu item to access. Options are: • Live: Allows you to view the Live screen, control PTZ view, and manage recording and playback options. See “5.3 Live Viewing” on page 78.
Chapter 5: KGUARD Web Client ENGLISH 5.3 Live Viewing From the Live screen, use the Display Controls to open or close the channels, adjust the volume, and switch between screen modes. 1 2 3 4 5 No. Item 6 7 8 9 10 Description 1 Open All Channels Click to open all channels for viewing. 2 Close All Channels Click to close all channels for viewing. 3 Previous Click to view the previous channels. 4 Next Click to save the changes.
8-Channel 9-Channel Grid To view 8 channels on the grid, click . 10-Channel Grid (2 Big Screens) To view 10 channels with 2 channels bigger than the others, click . 14-Channel Grid To view 14 channels, click To view 9 channels on the grid, click . 13-Channel Grid To view 13 channels on the grid, click . 10-Channel Grid ENGLISH Chapter 5: KGUARD Web Client To view 10 channels on the grid, click . 13-Channel Grid (Center) To view 13 channels with one channel on the center, click .
Chapter 5: KGUARD Web Client ENGLISH 5.3.2 Viewing and Recording From the Live screen, you can choose to view or hide a channel display, start manual recording, and capture screen shots of a channel. Use the Channel Controls to manage individual channels and the Display Controls to manage all the channels at the same time. Click the volume bar to adjust the volume. Viewing or Hiding Channels Click the view status: icon next to a channel to show or hide the channel display.
5.3.3 Using PTZ Controls If you are using a PTZ speed dome camera, use the PTZ Controls to adjust the viewing scope other PTZ settings. ENGLISH Chapter 5: KGUARD Web Client 1 2 3 4 5 9 6 7 8 No. Item 10 11 12 Description Pointer pan Click the direction arrows to select the direction of the PTZ camera. Click the middle icon to switch to auto pan. 2 Speed Drag the slider to adjust speed. 3 Zoom Click the icons to adjust the zoom setting. 4 Focus Click the icons to adjust the focus setting.
Chapter 5: KGUARD Web Client ENGLISH 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos 1 On the Main Menu, click Playback. The Playback screen appears. 1. Select date 2. Select video type 3. Select channel 2 Select a date from the calendar. 3 You can filter the search by recorded video type. Select the Type. 4 Check Synchronous playback to playback multiple channels at the same time.
• Click the screen mode icons to change to a 1-channel, 4-channel, or full screen display. • Click the stop all controls icon then select an option. Options are: Stop all playback, Stop all download, Stop all windows. • Click to capture a screenshot of the playback screen of the highlighted channel. ENGLISH Chapter 5: KGUARD Web Client 5.4.2 Downloading Recorded Videos 1 Search and play the video you want to download, see “5.4 Searching and Playing Recorded Videos” on page 82.
Chapter 5: KGUARD Web Client ENGLISH 5.5 Remote Settings Use the Remote Setting menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click Remote Setting to access the Remote Setting page. Settings screen Left panel menu The Remote Setting menu is divided into seven submenu options: • Display: Allows you to customize how channels are displayed on the monitor screen. See “5.5.1 Setting the Display” below.
ENGLISH Chapter 5: KGUARD Web Client Item Description Channel Select the channel that you want to configure. Name Enter the desired channel name to be displayed on the screen. Position Set the channel name location on the screen. Options are: • U-L: Upper left • D-L: Down left • U-R: Upper right • D-R : Down right • Close: Select this option to hide the channel name. Covert Display or hide live view display of channel. Select Disable to view the channel.
Chapter 5: KGUARD Web Client ENGLISH 5.5.2 Privacy Zone Settings You can mask up to 4 areas to hide it from being viewed on the screen. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Display > Privacy Zone. 3 Select the channel. 4 Check the Privacy Zone box to enable the function. 5 Click and drag the mouse to box an area on the screen to mask. 6 To mask more areas, repeat step 5. You can mask up to 4 areas. Note: • The above illustration is an example of two marked areas.
5.5.3 Setting the Recording Use the Record menu to remotely set the recording schedule and customize the recording settings, such as frame rate, quality, and resolution. Setting the Recording Parameters ENGLISH Chapter 5: KGUARD Web Client Use the recording parameters screen to recording file size, duration, etc. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Record. 3 Modify the necessary settings. Item Description Channel Select the channel that you want to configure.
Chapter 5: KGUARD Web Client ENGLISH Setting the Recording Schedule To automatically record a channel at a specified time, do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Record > Schedule. The Schedule screen appears. 3 On Channel, select the channel. 4 On Week, select the day of the week. Time (24-hour format) Slot for Normal recording Slot for Motion recording Slot for Alarm recording (on 16-channel DVR only) 5 Click a space on the grid to mark the schedule.
Chapter 5: KGUARD Web Client ENGLISH Record Setup Settings To configure the record setup settings, do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Record > Record Setup. The Record Setup screen appears. 3 Modify the necessary settings. Item Description Resolution Mode Select the type of record mode. Channel Select the channel that you want to configure. Resolution Set the recording resolution. FPS Select the frame rate value between 1 to 30.
Chapter 5: KGUARD Web Client ENGLISH 5.5.4 Setting the Network Configuration You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. Note: Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you are using and the required parameters to complete the setup.
• If you cannot use the either of the two default ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port number after the IP address. For example, if you set the HTTP Port as 85, you need to enter the IP address as “192.168.3.103:85”. 4 Enter other parameter settings (if applicable).
Chapter 5: KGUARD Web Client ENGLISH Setting the Remote Stream To configure the remote stream settings, do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > Remote Stream. The Remote Stream screen appears. 3 Modify the necessary settings. Item Description Channel Select the channel that you want to configure. Video Enable/Disable video display on the remote stream. FPS Select the frame rate value between 1 to 30. Quality Select the stream quality.
Setting the Email Use the Email menu to configure the sending and receiving email servers to send and receive email alarm notifications. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > Email. ENGLISH Chapter 5: KGUARD Web Client 3 Modify the necessary settings. Menu item Description Email Enable/Disable email configuration. Schedule Implement the email schedule. SSL SSL (Secure Sockets Layer) protocol is used to secure your email account.
Chapter 5: KGUARD Web Client ENGLISH Email Schedule Setup Set the email notification to be sent at the specified time. To configure email schedule setup, do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > Email. 3 Click Schedule. 4 On Channel, select the channel you want to set the schedule. 5 On Week, select the days of the week to implement the schedule. 6 The number labels on top of the grid indicates the time of the day. Click a box to mark the schedule.
Setting Up DDNS DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account. Obtain the information from your Internet Service Provider (ISP) or create a free DDNS account with KGUARD.org server, visit the website http://www.kguard.org.
Chapter 5: KGUARD Web Client ENGLISH 5.5.5 Setting the Alarm Use the Alarm menu to select when to trigger the alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. Setting Motion Detection 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Alarm > Motion. The Motion screen appears. 3 On Channel, select the channel where you want to setup motion detection. 4 Check the Enable box to enable motion detection.
7 Modify the necessary settings: Menu item Description Sensitivity Select the motion detection sensitivity rate. Options are : 1~8, wherein “8” is the most sensitive and “1” is the least sensitive. Buzzer Set the buzzer duration when motion is detected (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off. Full Screen Check the box to enable this function. If this function is enabled and the alarm is triggered, the corresponding channel will be displayed in full screen.
Chapter 5: KGUARD Web Client ENGLISH Send Email Check to enable email alarm notification. If the function is enabled, the system will send the alarm images to the specified email address. See “4.4.3 Email Settings” on page 54. Full Screen Check the box to enable this function. If this function is enabled and the alarm is triggered, the corresponding channel will be displayed in full screen.
Chapter 5: KGUARD Web Client ENGLISH 5.5.6 Setting the Device Use the Device menu to view the hard disk information and setup PTZ. HDD Setup You can remotely view the hard disk information and select an overwrite option. To do this, perform the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Device > HDD. The HDD screen appears. The information about the installed hard disk(s) on the DVR are shown.
Chapter 5: KGUARD Web Client ENGLISH 4 Set the Protocol, Baudrate, Data Bits, Stop Bits, and Parity. Note: Check the PTZ camera specifications for the correct settings. 5 Enable or disable Cruise. 6 Set the Address. 7 After all settings are complete, click Save. « TIP » • To apply the same recording settings to other channels, click Copy. See “Copying Settings To Other Channels” on page 85. • To cancel any modifications and retain the existing settings, click Refresh. 5.5.
Chapter 5: KGUARD Web Client Menu item Description System Time Set the system date and time. Date Format Select the date format. Time Format ENGLISH 3 Modify the necessary settings: Select the time format. Language Select the desired on-screen language. Video Format Select the video format in your location. Options are: NTSC or PAL. Menu Time Out Select the menu time out. 4 After all settings are complete, click Save.
Chapter 5: KGUARD Web Client ENGLISH « TIP » To cancel any modifications and retain the existing settings, click Refresh. User Account Setup To authorize user accounts, you must login with an administrator account and then do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click System > User. The Users screen appears. 3 Select the user account from the table. 4 On User Name, enter the desired user name. 5 Enter the desired password on the Password and Confirm fields.
ENGLISH Chapter 5: KGUARD Web Client 5.5.8 Advanced Settings The Advanced menu allows you to set automatic system maintenance, load factory defaults, update the firmware settings, or reboot and power off the DVR manually. Firmware Update Use this feature to update the firmware with the latest version. 1 Check for available updates and download the firmware update folder named “dvrupgrade”. 2 Save the “dvrupgrade” folder in a USB flash drive. 3 Insert the USB flash drive into a USB port of the DVR.
Chapter 5: KGUARD Web Client ENGLISH Load Default Settings Use this feature to restore the factory default settings of the DVR. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Advanced > Load Default. 3 Check the menu settings that you want to restore to default values. 4 Click Save. Events Settings The Events page allows you to define the type of events for the DVR to issue an alarm. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Advanced > Events.
Menu Item Description Enable Select Enable to issue a notification when the event type occurs. Buzzer Set the buzzer duration when the event occurs (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off. Show Message Check the box to display a message on the screen when the event occurs. Send Email Check to enable email alarm notification. If the function is enabled, the system will send the alarm to the specified email address. See “4.4.3 Email Settings” on page 54.
Chapter 5: KGUARD Web Client ENGLISH 5.6 Local Settings Use the Local Setting menu to specify the local path directory to save downloaded videos, files, and snapshots. To configure the local settings, do the following: 1 On the Main Menu, click Local Setting. 2 Click the corresponding browse button to modify the path. Menu Item Description Record Path All manual recording made from the Live screen are saved in this path.
Chapter 6: Using KView Series Software The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes: ENGLISH Chapter 6: Mobile Device Access • KViewQR: Use in Android Phones and iPhones (see below) • KView Center: Use in Windows-based computers (see “6.2 KView Center” on page 108) 6.
Chapter 6: Mobile Device Access ENGLISH 8 Enter the Security Code (password) of connected DVR and change the DVR name (if necessary). 9 After all settings are complete, tap OK. Note: • The QR code is shown on the sticker on the top of the DVR. • Be sure to install Barcode Scanner application before scanning the QR code. • The above illustrations using an Android smartphone. 6.2 KView Center KView Center is a software application tool designed for computers running Windows OS.
Chapter 6: Mobile Device Access ENGLISH 5 Browse for desired path to save the software, and then click Install. 6 When the installation is complete, click Close. The KView Center 7 Double-click shortcut icon appears on the desktop. to open KView Center. Note: To login to KView Center, please enter the default user name and password. User Name: admin Password: 1234 6.3 KView Series Specifications Surveillance Software Operating System KViewQR KViewCenter Android iOS Windows OS Version 3.
Chapter 7: Troubleshooting & FAQ ENGLISH Chapter 7: Troubleshooting & FAQ 7.1 Troubleshooting If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Problem The DVR does not turn on and the indicators are not lit. Some channels have no video signal. An “H” is displayed on the screen and the DVR cannot detect the HDD.
Problem I cannot access the DVR through my mobile phone. Possible Solution • Check if the network cable is properly connected to the DVR. • Check if the network settings are properly configured. See “4.4 Setting the Network” on page 52. • Make sure the mobile device utility is properly installed on your mobile phone. ENGLISH Chapter 7: Troubleshooting & FAQ 7.2 Frequently Asked Questions FAQ Answer How to check the DVR QR code? • Go to Main Menu displayed in DVRID.
Appendix: Specifications ENGLISH Appendix: Specifications Model No.
Model EL421 EL821 EL1621 General PTZ Control RS485 Built-In, supports PELCO-P & PELCO-D Sensor & Alarm I/O Port No Yes IR Extender Port No Yes Backup Method HDD, USB, Network Power Supply 12V/2A Operating Temperature (without HDD) 12V/2A -10°C to 50°C ( 14°F to 122°F ) Storage Temperature -20°C to 70°C (-4°F to 158°F) Working Humidity Dimension (W x D x H) ENGLISH Appendix: Specifications 10% ~ 90% 250 x 230 x 45 mm 300 x 220 x 50 mm * Specifications are subject to change without n
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