DVR USER MANUAL SHA14 SHA24
Contents ENGLISH Contents About this Manual..................................................................................................................... 5 FCC Compliance Statement....................................................................................................... 5 Copyright................................................................................................................................... 5 Safety Information.........................................................
Contents ENGLISH Chapter 4: Using the DVR.................................................................................. 28 4.1 Setting the Camera............................................................................................................ 28 4.1.1 Display Setup.......................................................................................................... 28 Color Setup............................................................................................................
Contents ENGLISH 5.2 The Interface...................................................................................................................... 55 5.3 Live Viewing....................................................................................................................... 56 5.3.1 Switching Screen Modes........................................................................................ 56 5.3.2 Viewing and Recording.....................................................................
Preface ENGLISH About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Preface ENGLISH Safety Information Caution Warning This is the symbol for indicating any potential hazard, risk or condition requiring special attention. The user needs to refer to the important operating and maintenance or servicing instructions. The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. There is dangerous “voltage” presence near by the product’s enclosure which may be risk of person. Safety Precautions • Do not touch live electrical parts.
Chapter 1: Product Overview ENGLISH Chapter 1: Product Overview 1.1 Features This device supports the following features: • Real-time high compression (H.
Chapter 1: Product Overview ENGLISH 1.3 Parts and Functions 1.3.1 Front Panel 8-Channel DVR 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 19 No. Icon 18 Item Description 1 Search Press to display the pop-up menu. 2 Mute Press to activate the mute function. 3 Previous channel Press to switch to the previous channel. 4 Next channel Press to switch to the next channel. 5 All Press to switch to 4-window or 8-window display.
Chapter 1: Product Overview 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 19 No. Icon ENGLISH 4-Channel DVR 16 17 18 Item Description 1 Channel 1 Press to display Channel 1 into full screen. 2 Channel 2 Press to display Channel 2 into full screen. 3 Channel 3 Press to display Channel 3 into full screen. 4 Channel 4 Press to display Channel 4 into full screen. 5 Quad Press to switch to 4-window display. 6 Play Press to enter Playback mode or play recorded video.
Chapter 1: Product Overview ENGLISH 1.3.2 Rear Panel 8-Channel DVR 1 2 3 4 5 6 7 8 9 CAUTION 1 DC 12V 1 3 5 RISK OF ELECTRIC SHOCK DO NOT OPEN 7 LAN 1 1 3 CAUTION: TO REDUCE THE RISK OF ELECTRICAL SHOCK. DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE WARNING: TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.
Chapter 1: Product Overview 1 1 2 3 4 5 6 7 8 9 3 No. Icon Description 1 1-8 Numeric keys Press to display channel 1-8. 2 9, 0 Numeric keys Press ”0” key to lock or unlock the current screen. 2 3 ALL Press to display all channels. 4 4 MENU 5 p Press to move up in OSD menu. 6 q Press to move down in OSD menu. 7 t u 8 SEL Press to enter the selected menu item and edit the setting. 13 9 tt Press to rewind during video playback.
Chapter 2: Installation ENGLISH Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not preinstalled, follow the steps below to install the hard disk drive. You can install a 3.5” SATA hard disk drive into your DVR. Be sure to remove the power adapter before installing the hard disk drive. DO NOT install or remove hard disk drive while the device power is turned on.
Chapter 2: Installation ENGLISH 2.2 Connecting the Power Use only the supplied power adapter and power cord that came with the DVR. CAUTION 1 DC 12V 1 3 5 RISK OF ELECTRIC SHOCK DO NOT OPEN 7 LAN 1 1 3 CAUTION: TO REDUCE THE RISK OF ELECTRICAL SHOCK. DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE WARNING: TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.
Chapter 2: Installation ENGLISH 2.3.2 VGA Connection Connect the video output of the DVR to the monitor via VGA connector as shown. CAUTION 1 DC 12V 1 3 5 RISK OF ELECTRIC SHOCK DO NOT OPEN 7 LAN 1 1 CAUTION: TO REDUCE THE RISK OF ELECTRICAL SHOCK. DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE 3 WARNING: TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.
2.4.2 RS-485 Connection If you are using a PTZ speed dome, connect the camera cable to the video input of the DVR via RS-485 connector as shown. ENGLISH Chapter 2: Installation CAUTION 1 DC 12V 1 3 5 RISK OF ELECTRIC SHOCK DO NOT OPEN 7 LAN 1 1 3 CAUTION: TO REDUCE THE RISK OF ELECTRICAL SHOCK. DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE WARNING: TO PREVENT FIRE OR SHOCK HAZARD.
Chapter 2: Installation ENGLISH 2.6 Connecting to Other Devices You can connect other devices such as mouse, speaker, or microphone to the DVR. Connect them via their respective cable(s) into the corresponding connectors on the back of the DVR. • Mouse: Plug into the USB connector. • Speaker: Plug into the audio output connectors. • Microphone: Plug into the audio input connectors.
Chapter 3: Getting Started ENGLISH Chapter 3: Getting Started 3.1 Starting Up Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 13 for further details. The DVR automatically powers on and the 4 or 8-window display appears on the screen. Note: • 8-window display is shown on an 8-channel DVR, and a 4-window display on a 4-channel DVR. 3.2 Shutting Down To properly turn off the DVR power, do the following: 1 In the preview mode, right-click on the mouse to display the pop-up menu.
Chapter 3: Getting Started ENGLISH 3.3 The Main Screen 3.3.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title (see page 28) Current date & time Recording indicator 8-window display 4-window display Icon Description M Motion detector is activated. H R VIDEO LOSS Hard disk drive memory is full. Cannot detect hard disk drive. Video recording is in progress. Video loss.
Chapter 3: Getting Started ENGLISH 3.3.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. There are two types of keyboard: a. Full keyboard Click to delete a character. Click to enter the text. Click to toggle the keyboard to upper case. b. Number keypad Click to delete a number. Click to confirm the input. 3.3.3 Locking the Screen For system security, lock the screen to protect unauthorized OSD operation.
Chapter 3: Getting Started ENGLISH 7 Once the lock function is activated, you need to enter the user name and password before entering the OSD menu. A virtual keyboard automatically appears on the screen. Enter User Name Enter Password 3.3.3 Pop-up Menu With Pop-up menu, you can gain access to the frequently access features. You can access the Pop-up Menu by pressing the right button of the mouse. The available Pop-up menu items vary depending on the current setting or operation.
Chapter 3: Getting Started ENGLISH 3.3.4 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control. • Press the Menu key on the front panel. Submenu items: DISPLAY SEARCH RECORD DEVICE NETWORK SYSTEM Lost control of OSD menu operation on the screen? Solution 1 Solution 2 Press the “O” on the remote control.
Chapter 3: Getting Started ENGLISH 3.4 Screen Modes 3.4.1 Live View By default, an 8-window display (4-window display for a 4-channel DVR) appears on the screen. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras.
3.4.2 Split Mode (only for 8-channel DVR) You can customize the 8 channels to be displayed on the 4-window display separately or show all 8 channels on the screen. There are 3 types of split mode windows: ENGLISH Chapter 3: Getting Started 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Split Windows > CH 01-04 or CH 05-08 or CH 01-08. The selected channels will be displayed on the screen. 3.4.
Chapter 3: Getting Started ENGLISH 3.4.5 Auto Switch View With this function, the system will automatically switch the channel display. To enable auto switch view: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Rotate. The rotating display playback starts. By default, each display switches at 3 seconds interval. You can change the switch interval in VIDEO menu (see “Setting the Video Output” on page 49).
Chapter 3: Getting Started ENGLISH 3.5 Using PTZ Controls If you are using the PTZ speed dome, you can configure the PTZ control settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select PTZ. 3 The PTZ control panel appears on the screen. Icon Item Function Pointer pan Click the direction arrow to select the direction of the PTZ camera. Click the middle icon to switch to auto pan mode. Zoom Click to zoom in/out. Focus Click to adjust the focus.
Chapter 3: Getting Started ENGLISH 3.6 Zoom With this function, you can check the details of the live display on the zoomed section. 1 Double-click the mouse button on a channel to view it on full screen. 2 Right-click on the mouse to display the Pop-up menu. 3 Select Zoom. 4 In zoom mode, click and drag the left mouse button to frame an area on the screen that you want to zoom in. The selected location will be enlarged and displayed as full screen.
3.7 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: ENGLISH Chapter 3: Getting Started 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Manual Record. The video recording starts. To stop the manual recording: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Manual Record. The video recording stops. 3.
Chapter 4: Using the DVR ENGLISH Chapter 4: Using the DVR 4.1 Setting the Camera You can customize the display and recording settings via DISPLAY and RECORD menus. 4.1.1 Display Setup With DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, and other settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 Modify the necessary settings.
Chapter 4: Using the DVR ENGLISH Color Setup 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 On Channel, select the channel that you want to change the color setting. 4 On Color, click Setup. 5 Drag the slider bar to adjust the color item setting. 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. 4.1.2 Recording Setup With RECORD menu, you can customize the recording settings.
Chapter 4: Using the DVR ENGLISH 4 After all settings are complete, click Apply. 5 When data saving is complete, click OK. Schedule Recording 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > RECORD. 3 On Mode, select Schedule. 4 Click Schedule Setup. 5 Select the channel that you want to record, and specify the record mode (Alarm/Normal/No Record). 6 Click on the time slot on the desired day. 7 After all settings are complete, click Apply.
Note: If the frame rate which you set is over the system limitation, a message is displayed on the screen. For example, as below: ENGLISH Chapter 4: Using the DVR 4.2 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting, you need to configure the network settings first. There are five types of network setup: DHCP, PPPoE, Static IP, DDNS, Port Forwarding.
Chapter 4: Using the DVR ENGLISH 4.2.2 PPPoE The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > NETWORK. 3 On Type, select PPPoE. 4 Specify the Media Port and WEB Port numbers. 5 Enter the username (an email address) and password. 6 Specify the DNS Server1/Server2 IP address.
ENGLISH Chapter 4: Using the DVR 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. Note: If you have any questions on internet settings or to obtain the correct DDNS Server parameter, contact your local ISP (Internet Service Provider). 4.2.4 Port Forwarding If the DVR is connected to a router and you want to access the DVR from outside of the router’s network., you need to setup port forwarding.
Chapter 4: Using the DVR ENGLISH 5 On the advertisement page, click on “Click here to skip this advertisement...”. 6 The specific instructions for both of your DVR and the selected router appear on the screen. to complete the port forwarding configurations. To check if the port forwarded is successful or not, do the following: 1 Enter the following website address: http://www.canyouseeme.org/. 2 Enter the port number that you have just forwarded. 3 Click Check to see if the port is open or not.
Chapter 4: Using the DVR ENGLISH * If the port forwarded is successful, the following message will appear on the screen. * If the port forwarded failed, the following message will appear on the screen. Note: If you cannot use the either of the two default HTTP ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number.
Chapter 4: Using the DVR ENGLISH Note: To apply for a free DDNS account, refer to the information on the “SUPPORT” page from our website (www.kguardsecurity.com). 4.3 Viewing Recorded Videos 4.3.1 Searching and Playback Videos 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SEARCH. 3 Specify the date and click Search. 4 Click Playback or the time slot of the recorded video that you want to play. 5 Select the channel and click Play.
Chapter 4: Using the DVR ENGLISH 4.3.2 Backing up Videos 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 Specify the date, then click Search. 5 To view the file details, click Detail Files. All recorded files and details on all channels are displayed on the screen.
Chapter 4: Using the DVR ENGLISH 4.3.3 Viewing and Exporting Log 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 To view the log files, click Log. 5 On the LOG SEARCH screen, select one of the log types (All/Alarm/Operation) and specify the duration date. 6 Click Search. All related log files are displayed on the screen.
4.4 Setting the Device 4.4.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage. For other external hard drive and USB device, it is recommended to format those devices before their initial usage. ENGLISH Chapter 4: Using the DVR Setting HDD To set up the hard disk drive, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > HDD.
Chapter 4: Using the DVR ENGLISH Formatting USB drive To format the USB disk drive, do the following: 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > DEVICE > HDD. 4 Click Format USB. 5 An “All data will be deleted after formatted” warning message appears on the screen. Click OK to proceed. 6 When the formatting process is complete, click OK.
HDD Loss Select to enable HDD loss alarm. When the hard disk drive is not detected due to HDD damage or the power supply malfunctions, or HDD auto-overwrite is off, the alarm will be triggered. HDD Space Select to enable HDD space alarm. When the hard disk drive is full, the alarm will be triggered. Video Loss Select to enable Video loss alarm. When DVR cannot receive the video input signal due to camera damage, cable damage, or the power supply malfunctions, the alarm will be triggered.
Chapter 4: Using the DVR ENGLISH 7 After all settings are complete, click Apply. 8 When data saving is complete, click OK. Note: When email setup is complete, click Test to check if your email settings are properly configured. 4.4.3 PTZ Setup After the PTZ speed dome is properly installed via RS-485 connection, you can customize its settings using the PTZ SETUP menu. To set up the PTZ camera setting, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu.
4.4.4 Setting Up Mobile Devices To remotely access the DVR via mobile devices, be sure that the DVR network connection is properly configured before proceeding with the mobile devices setup. To configure the mobile devices, do the following: ENGLISH Chapter 4: Using the DVR 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > MOBILE. 3 Set the User Name and User Password which you have set for the DVR (see “3.3.
Chapter 4: Using the DVR ENGLISH 3 In Motion Detection, select Enable. 4 In Sensitivity, select the motion sensitivity from 1 to 8, wherein in 1 is the least sensitive and 8 the most sensitive. 5 Click Setup. 6 A grid screen with a green cursor appears. By default, the whole screen is marked for motion detection (red block). If you want to disable motion detection on an area, click the grid cursor and then drag the mouse to highlight the scope to unmark the area (transparent block) for motion detection.
4.5 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and maintenance settings and view the system information. ENGLISH Chapter 4: Using the DVR 4.5.1 Date and Time Settings 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click the Date box to enter the date (see “3.3.2 Virtual Keyboard” on page 19 for details on using the virtual keyboard).
Chapter 4: Using the DVR ENGLISH Setting Daylight Saving Time 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click DST Setting. 4 In Daylight Saving Time, select Enable. 5 In Time Offset, select the amount of time to offset for DST. 6 Select the Daylight Saving Time Mode. • Week: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and entering the starting/ending time.
4.5.2 User and Password Settings The PASSWORD menu allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin” and the password is empty. Only the administrator account is enabled by default. To grant other user to access, see “Authorizing Other Users” on page 48.
Chapter 4: Using the DVR ENGLISH 10 When data saving is complete, click OK. Configuring Other Users Only the administrator can enable or disable a user account. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > PASSWORD. 3 Click the check box of a user account. A √ icon appears. 4 Click Edit. 5 Enter the User Name (see “3.3.2 Virtual Keyboard” on page 19 for details on using the virtual keyboard).
4.5.3 Video and Audio Settings The VIDEO menu allows you to configure the video and audio output settings, including the setting of Privacy Zone which is used to hide an area on the screen from being viewed. Setting the Video Output ENGLISH Chapter 4: Using the DVR 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Modify the necessary settings. Menu Item Description Video System Select the video system used in your location (NTSC/PAL).
Chapter 4: Using the DVR ENGLISH Setting the Privacy You can mask up to 4 areas to hide it from being viewed on the screen. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Click Privacy Zone. 4 In Channel, select the channel that you want to set the privacy. 5 In Privacy Zone, select Enable. 6 In Area Setup, check the number of areas to mask. You can check Area 1 to Area 4 to create 4 masked areas. 7 Click Setup.
4.5.5 System Information The INFORMATION menu allows you to configure the device name and device ID, as well as view the MAC address, firmware version and other system information. 1 In preview mode, right-click on the mouse to display the Pop-up menu. ENGLISH Chapter 4: Using the DVR 2 Select Main Menu > SYSTEM > INFORMATION. Menu Item Description Device Name Enter desired name for the DVR. The name can be composed of alphanumeric characters. See “3.3.
Chapter 4: Using the DVR ENGLISH 3 Do one of the following: • Click Power Off to turn off the DVR. • Click Reboot to reboot the DVR. 4 A message appears, click OK to confirm the operation. Note: When turning off the DVR, wait for the message “Now you can power off!” to appear on the screen, then unplug the power cord from the power outlet. Set Auto Maintenance Use this feature to automatically reboot the DVR on a specified schedule.
Chapter 4: Using the DVR ENGLISH Update System Firmware Use this feature to update the firmware with the latest version. 1 Open a web browser and visit KGuard Security web site (www.kguardsecurity.com). 2 Check for available updates and download the firmware update file named “dvrupgrade”. 3 Save the “dvrupgrade” file in a USB flash drive. 4 Insert the USB flash drive into a USB connector on the front panel or the rear panel of the DVR.
Chapter 5: KGuard Web Client ENGLISH Chapter 5: KGuard Web Client Use KGuard Web Client to remotely access the DVR at anytime. To access KGuard Web Client you must ensure the following requirements are met: • The Network settings of the DVR is properly configured. See “4.2 Setting the Network” on page 31. • Your computer has a web browser, such as Internet Explorer, installed. 5.
Chapter 5: KGuard Web Client ENGLISH 3 Click Login. 5.2 The Interface After you login to KGuard Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from an 8-channel DVR. 1 5 2 4 3 No. Item Description 1 Main Menu Click a menu item to access. Options are: • Live: Allows you to view the Live screen, control PTZ view, and manage recording and playback options. See “5.3 Live Viewing” on page 56.
Chapter 5: KGuard Web Client ENGLISH 5.3 Live Viewing 5.3.1 Switching Screen Modes By default, a 9-channel grid display appears on the screen. The Live screen can be viewed in different modes: 1-channel, 4-channel grid, 9-channel grid, 16-channel grid, and full screen. 1-Channel To view one channel at a time, do one of the following: • Double-click on the channel. Double-click again to return to grid display. • Click . Click again to view the next channel.
Viewing or Hiding Channels Click the view status: icon next to a channel to show or hide the channel display. The view icon indicates the current • : The channel is displayed on the screen. • : The channel is not displayed on the screen. To display or hide all the channels, click the play ENGLISH Chapter 5: KGuard Web Client icon on the Play Controls. Recording Channels Manually Click the recording current status: button next to a channel to start or stop manual recording.
Chapter 5: KGuard Web Client ENGLISH 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos 1 On the Main Menu, click Playback. The Playback screen appears. 2 Select a date from the calendar. Available videos are automatically listed on the File List table. « TIP » To refresh the files, click Refresh. 3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search.
5.5 Remote Settings Use the Remote Setting menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click Remote Setting to access the Remote Setting page. ENGLISH Chapter 5: KGuard Web Client Left panel menu Settings screen The Remote Setting menu is divided into six submenu options: • Display: Allows you to customize how channels are displayed on the monitor screen. See “5.5.1 Setting the Display” below.
Chapter 5: KGuard Web Client ENGLISH Item Description Channel Select the channel that you want to configure. Name Enter the desired channel name to be displayed on the screen. Position Set the channel name location on the screen. Options are: • U-L: Upper left • D-L: Down left • U-R: Upper right • D-R : Down right • Close: Select this option to hide the channel name. Live Enable/Disable live view display of the channel. Live Time Enable/Disable live view time display.
5.5.2 Setting the Recording Use the Record menu to remotely set the recording schedule and customize the recording settings, such as frame rate, quality, and resolution. 1 On the Main Menu, click Remote Setting. ENGLISH Chapter 5: KGuard Web Client 2 On the left panel, click Record. 3 Modify the necessary settings. Item Description Channel Select the channel that you want to configure. Record Enable/Disable recording.
Chapter 5: KGuard Web Client ENGLISH 3 On Record Mode, select Schedule. The Schedule button appears. 4 Click Schedule to display the Schedule screen. 5 On Channel, select the channel that you want to record. 6 On Record Type, click a recording type: • Alarm: To record the video only when the alarm is triggered within the specified time. If the alarm is not triggered, the recording is not performed. See “5.5.3 Setting the Alarm” on page 63 for further details.
5.5.3 Setting the Alarm Use the Alarm menu to select when to trigger the alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. 1 On the Main Menu, click Remote Setting. ENGLISH Chapter 5: KGuard Web Client 2 On the left panel, click Alarm. 3 Modify the necessary settings. Menu item Description Buzzer Duration Set the buzzer duration when motion is detected (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off.
Chapter 5: KGuard Web Client ENGLISH 5.5.4 Setting the Email Notification Use the Email Setup menu to configure the sending and receiving email servers to use to send and receive email alarm notifications. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > Email Setup. 3 Modify the necessary settings. Menu item Description Email Enable/Disable email configuration. Interval Select the interval time between sending of emails (1/3/5/10 Minute).
5.5.5 Setting the Network Configuration You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. From this menu, you can also setup DDNS (Dynamic Domain Name System) and Email. ENGLISH Chapter 5: KGuard Web Client Note: Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you are using and the required parameters to complete the setup.
Chapter 5: KGuard Web Client ENGLISH Setting Up with PPPoE If your network uses the Point-to-Point Protocol over Ethernet (PPPoE), do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > PPPoE. The PPPoE screen appears. 3 Enable PPPoE. 4 Enter the User Name and Password. Note: Obtain these information from your network administrator or your Internet Service Provider (ISP). 5 To save, click Apply at the bottom of the screen.
Chapter 5: KGuard Web Client ENGLISH 5 On Host Name, enter the domain name. 6 Enter the User Name and Password. 7 Click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. 5.5.6 Setting the Device Use the Device menu to you can view the hard disk information and setup PTZ, mobile access, and motion detection.
Chapter 5: KGuard Web Client ENGLISH PTZ Setup When a PTZ camera is installed, use the PTZ Setup menu to customize its settings. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Device > PTZ Setup. The PTZ Setup screen appears. 3 On Channel, select the channel where the PTZ camera is installed. 3 Set the PTZ control Protocol, Address, Baud Rate, Data Bits, and Stop Bits. Note: Check the PTZ camera specifications for the correct settings.
ENGLISH Chapter 5: KGuard Web Client 3 Enter the User Name and Password you use to login to the DVR. 4 On Server Port, enter the monitoring port of your mobile device. The port range is between 1024 to 65535. Note: The Server Port specified here must be the same port on your mobile device. 5 To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen.
Chapter 5: KGuard Web Client ENGLISH By default, the whole screen is marked for motion detection (red block). 7 To disable motion detection on an area, click a block and then drag the mouse to highlight the scope that you want to unmark (black block). Or, click Clear to unmark all areas and then select a new area to mark for motion detection. Area is marked for motion detection Area is unmarked for motion detection 8 When done, click Confirm.
4 To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. ENGLISH Chapter 5: KGuard Web Client Administrator Account Setup Use the User menu to change the login password and grant user access rights to DVR settings. Only the administrator can authorize and grant access rights to users.
Chapter 5: KGuard Web Client ENGLISH User Account Setup To authorize user accounts, you must login with an administrator account and then do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click System > User. The User screen appears. 3 Select the user account from the table. 4 On Active, select Enable. 5 On User Name, enter the desired user name. 6 Enable Password, and then enter the desired password on the Password and Confirm fields.
3 Enable DST. 4 On Time Offset, select the amount of time to offset for DST (1 hour/2 hour). 5 On Daylight Saving Time Mode, select how and when to activate DST. Options are: • Week: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and time. ENGLISH Chapter 5: KGuard Web Client • Date: Enter the Start Time and End Time information by entering the starting/ending date and time. 6 To save the settings, click Apply at the bottom of the screen.
Chapter 5: KGuard Web Client ENGLISH 5.6 Local Settings Use the Local Setting menu to specify the local path directory to save downloaded videos, files, and snapshots. To configure the local settings, do the following: 1 On the Main Menu, click Local Setting. 2 Click the corresponding browse Menu item Description Record Save Path All manual recording made from the Live screen are saved in this path. See “b. Recording Channels Manually” on page 57.
Chapter 6: Using KView Series Software The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes: ENGLISH Chapter 6: Using KView Series Software • KView: Use in Android Phones and iPhones (see below) • KViewHD: Use in Android Tablet PCs and iPad (see “6.2 KViewHD” on page 78) • KView Center: Use in Windows-based computers (see “6.
Chapter 6: Using KView Series Software ENGLISH 5 Click the KView icon to open the application. 4 Click Add to add a DVR and enter the required settings. 1 No. Item 1 Title 2 IP 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 43. 4 User name Enter the user name that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 43. 5 Password Enter the password that you configured in the DVR menu. See “4.
Chapter 6: Using KView Series Software ENGLISH 4 Select and download KView. Select the “KView” application. Click FREE. Click INSTALL. You may be asked to login with your iTunes account to continue. After download, the KView on the application screen. 5 Click the KView 6 Click icon is displayed icon to open the application. to add a device. 7 Enter the required settings. 1 2 3 No. Item 1 Title 2 IP Address 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.
Chapter 6: Using KView Series Software ENGLISH 6.2 KViewHD KViewHD is a software application designed to view multiple channels in real-time through your tablet PC. KViewHD supports Android-based tablets and iPad devices. You can pan, tilt, and zoom the cameras for better viewing and capture snapshots to save to tablet PC memory card. 6.2.1 KViewHD on Android® Tablets Note: To ensure optimum performance, make sure your tablet PC meets the system requirements: • OS version: Android 3.
Chapter 6: Using KView Series Software ENGLISH 6.2.2 KViewHD on iPad® Note: To ensure optimum performance, download and use KViewHD on iPad iOS 4.2.1 or above. 1 Make sure your iPad is connected to the Internet (either by mobile data connection or Wi-Fi). 2 Open the App Store application. 3 On the search bar, enter the keyword “kguard” to search for KViewHD. 4 Select and download KViewHD. Click FREE. Click INSTALL APP. You may be asked to login with your iTunes account to continue.
Chapter 6: Using KView Series Software ENGLISH 6.3 KView Center KView Center is a software application tool designed for computers running Windows OS. Note: To ensure optimum performance, make sure the OS of your computer is Windows 7 or Windows XP. To install KView Center on your computer, perform the following steps: 1 Browse the CD that came with your DVR and double-click on “KViewCenterSetup.exe”. 2 When the security warning appears, click Run. 3 The KViewCenter Setup screen appears.
6.4 KView Series Specifications Surveillance Software Operating System OS Version Resolution Device List (DVR Address Book) KView KViewHD KView Center Android iPhone Android iOS Windows 2.2 or above 4.2.1 or above 3.0 or above 4.2.
Chapter 7: Troubleshooting & FAQ ENGLISH Chapter 7: Troubleshooting & FAQ 7.1 Troubleshooting If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Problem The DVR does not turn on and the indicators are not lit. Some channels have no video signal. An “H” is displayed on the screen and the DVR cannot detect the HDD.
Problem I cannot access the DVR through my mobile phone. Possible Solution • Check if the network cable is properly connected to the DVR. • Check if the network settings are properly configured. See “4.2 Setting the Network” on page 31. • Make sure the mobile device utility is properly installed on your mobile phone. • Make sure that the mobile server port value is the same as the value set in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 43. ENGLISH Chapter 7: Troubleshooting & FAQ 7.
Appendix: Specifications ENGLISH Appendix: Specifications DVR Specifications Model SHA-12 SHA-24 Video Compression H.264 H.
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