DVR USER MANUAL SHA28
Contents ENGLISH Contents About this Manual..................................................................................................................... 6 FCC Compliance Statement....................................................................................................... 6 Copyright................................................................................................................................... 6 Safety Information.........................................................
Contents ENGLISH 3.7 Manual Recording.............................................................................................................. 29 3.8 Switching Video Output..................................................................................................... 29 Chapter 4: Using the DVR.................................................................................. 30 4.1 Setting the Camera................................................................................................
Contents ENGLISH Chapter 5: KGuard Web Client........................................................................... 57 5.1 Login.................................................................................................................................. 57 5.2 The Interface...................................................................................................................... 58 5.3 Live Viewing.........................................................................................
Contents ENGLISH Appendix: Specifications................................................................................... 87 DVR Specifications...................................................................................................................
Preface ENGLISH About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Preface Caution Warning This is the symbol for indicating any potential hazard, risk or condition requiring special attention. The user needs to refer to the important operating and maintenance or servicing instructions. ENGLISH Safety Information The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. There is dangerous “voltage” presence near by the product’s enclosure which may be risk of person.
Chapter 1: Product Overview ENGLISH Chapter 1: Product Overview 1.1 Features This device supports the following features: • Real-time high compression (H.
Chapter 1: Product Overview ENGLISH 1.3 Parts and Functions 1.3.1 Front Panel 1 2 3 4 5 6 7 8 9 10 11 12 16 13 14 15 No. Item Icon Description 1 Channel Buttons 1-0 Press the buttons to view the channel in full screen. In menu options, press to enter numbers. 2 Preview Press to display channels in multi-window. 3 Mute Press to activate the mute function. 4 Play Press to enter Playback mode or play recorded videos.
Chapter 1: Product Overview ENGLISH 1.3.2 Rear Panel 1 CH1 CH2 CH3 CH4 2 CH5 CH6 CH7 CH8 MAIN 3 1 4 2 MAIN 5 6 7 AUDIO IN (CH5-CH16) 8 9 10 LAN ALARM OUT IN RS-485 + - G 1 11 12 NO COM G 16 15 14 13 12 7 8 9 10 11 VGA HDMI CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 SPOT VIDEO OUT No. Connector 3 4 AUDIO IN SPOT AUDIO OUT 2 3 4 5 6 DC 12V Description 1 Video input Connects to a maximum of 16 video input devices via BNC.
Chapter 1: Product Overview 1 3 5 6 7 8 REC 2 4 SEARCH 2X2 1 2 3 3X3 4 5 6 4X4 7 8 9 DISPLAY MODE 0 AUTO 9 10 11 13 14 15 18 12 ENTER 16 MENU/ESC 19 22 23 PIP MUTE PLAY 17 20 PAUSE /FRAME FWD STOP REW Z+ ZOOM FOCUS _ 21 SLOW F+ Z _ F PTZ I+ 24 IRIS _ I 25 LOCK 27 26 No. Icon 1 ENGLISH 1.5 Remote Control Description No. Icon Description Press to start manual recording. 14 PLAY Press to play recorded video. Press to enter search mode.
Chapter 2: Installation ENGLISH Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not preinstalled, follow the steps below to install the hard disk drive. You can install up to two 3.5” SATA hard disk drive into your DVR. Be sure to remove the power adapter before installing the hard disk drive. DO NOT install or remove hard disk drive while the device power is turned on.
7 Repeat steps 3 to 6 to install another HDD. 8 Attach the cover and the screws back in place. ENGLISH Chapter 2: Installation 2.2 Connecting the Power Use only the supplied power adapter and power cord that came with the DVR.
Chapter 2: Installation ENGLISH 2.3 Connecting to Monitors The preview screen can be displayed on monitors via BNC VGA connection. 2.3.1 BNC Connection Connect the video output of the DVR to the monitor via BNC connector as shown.
Chapter 2: Installation ENGLISH 2.3.3 HDMI Connection Connect the video output of the DVR to the monitor via HDMI connector as shown. CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 MAIN 1 2 MAIN LAN AUDIO IN (CH5-CH16) ALARM OUT IN RS-485 + - G 1 NO COM G 16 15 14 13 12 7 8 9 10 11 VGA HDMI CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 SPOT 3 VIDEO OUT 4 SPOT AUDIO IN AUDIO OUT Monitor 2 3 4 5 6 DC 12V HDMI HDMI cable 2.
Chapter 2: Installation ENGLISH 2.4.2 RS-485 Connection If you are using a PTZ speed dome, connect the camera cable to the video input of the DVR via RS-485 connector as shown.
2.8 Connecting the Microphones The DVR supports up to 16 audio input channels. Microphones can be connected directly via BNC connection or through the parallel audio input connection. ENGLISH Chapter 2: Installation 2.8.1 Direct BNC Connection Connect the microphone(s) for channels 1 to 4 using direct BNC connection as shown.
Chapter 2: Installation ENGLISH 2.9 Connecting to Network For remote monitoring, connect the DVR to the internet via wired network connection.
Chapter 3: Getting Started ENGLISH Chapter 3: Getting Started 3.1 Starting Up 1 Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 13 for further details. 2 Turn on the power switch on the back panel of the DVR. The DVR automatically powers on and displays the channels screen. 3.2 Shutting Down To properly turn off the DVR power, do the following: 1 In the preview mode, right-click on the mouse to display the pop-up menu.
Chapter 3: Getting Started ENGLISH 3.3 The Main Screen 3.3.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title (see page 30) Current date & time Recording indicator 8-window display 4-window display Icon Description M Motion detector is activated. H R VIDEO LOSS Hard disk drive memory is full. Cannot detect hard disk drive. Video recording is in progress. Video loss.
Chapter 3: Getting Started ENGLISH 3.3.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. There are two types of keyboard: a. Full keyboard Click to delete a character. Click to enter the text. Click to toggle the keyboard to upper case. b. Number keypad Click to delete a number. Click to confirm the input. 3.3.3 Locking the Screen For system security, lock the screen to protect unauthorized OSD operation.
Chapter 3: Getting Started A virtual keyboard automatically appears on the screen. ENGLISH Enter User Name Enter Password 3.3.3 Pop-up Menu With Pop-up menu, you can gain access to the frequently access features. You can access the Pop-up Menu by pressing the right button of the mouse. The available Pop-up menu items vary depending on the current setting or operation. • Main Menu: Access the main menu and adjust all settings. • Lock: Lock access to enter OSD menu.
Chapter 3: Getting Started ENGLISH 3.3.4 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control. • Press the Menu key on the front panel. Submenu items: DISPLAY SEARCH RECORD DEVICE NETWORK SYSTEM Lost control of OSD menu operation on the screen? Solution 2 Solution 1 Press the “0” on the remote control.
Chapter 3: Getting Started ENGLISH 3.4 Screen Modes 3.4.1 Live View By default, an 8-window display (4-window display for a 4-channel DVR) appears on the screen. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras.
3.4.2 Split Mode You can customize the 16 channels to be displayed separately on a 4-window or 9-window display or show all 16 channels on the screen. There are 7 split mode options: ENGLISH Chapter 3: Getting Started 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Split Windows, then select an option: • CH 01-04 • CH 01-09 • CH 05-08 • CH 08-16 • CH 09-12 • CH 01-16 • CH 13-16 The selected channels will be displayed on the screen. 3.4.
Chapter 3: Getting Started ENGLISH 3.4.5 Auto Switch View With this function, the system will automatically switch the channel display. To enable auto switch view: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Rotate. The rotating display playback starts. By default, each display switches at 3 seconds interval. You can change the switch interval in VIDEO menu (see “Setting the Video Output” on page 51).
Chapter 3: Getting Started ENGLISH 3.5 Using PTZ Controls If you are using the PTZ speed dome, you can configure the PTZ control settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select PTZ. Note: This option is not available if the PTZ camera is in Cruise mode. See “3.5.1 Cruise Mode” on page 28. 3 The PTZ control panel appears on the screen. Icon Item Function Pointer pan Click the direction arrow to select the direction of the PTZ camera.
Chapter 3: Getting Started ENGLISH 3.5.1 Cruise Mode Use the Start Cruise function to allow the PTZ camera to start cruising. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Cruise. To disable cruise: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Cruise. 3.6 Zoom With this function, you can check the details of the live display on the zoomed section. 1 Double-click the mouse button on a channel to view it on full screen.
3.7 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: ENGLISH Chapter 3: Getting Started 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Manual Record. The video recording starts. To stop the manual recording: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Manual Record. The video recording stops.
Chapter 4: Using the DVR ENGLISH Chapter 4: Using the DVR 4.1 Setting the Camera You can customize the display and recording settings via DISPLAY and RECORD menus. 4.1.1 Display Setup With DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, and other settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 Modify the necessary settings.
Chapter 4: Using the DVR ENGLISH Color Setup 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 On Channel, select the channel that you want to change the color setting. 4 On Color, click Setup. 5 Drag the slider bar to adjust the color item setting. 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. 4.1.2 Recording Setup With RECORD menu, you can customize the recording settings.
Chapter 4: Using the DVR ENGLISH 4 After all settings are complete, click Apply. 5 When data saving is complete, click OK. Schedule Recording 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > RECORD. 3 On Mode, select Schedule. 4 Click Schedule Setup. 5 Select the channel that you want to record, and specify the record mode (Alarm/Normal/No Record). 6 Click on the time slot on the desired day. 7 After all settings are complete, click Apply.
Note: If the frame rate which you set is over the system limitation, a message is displayed on the screen. For example, as below: ENGLISH Chapter 4: Using the DVR 4.2 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting, you need to configure the network settings first. There are five types of network setup: DHCP, PPPoE, Static IP, DDNS, Port Forwarding.
Chapter 4: Using the DVR ENGLISH 4.2.2 PPPoE The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > NETWORK. 3 On Type, select PPPoE. 4 Specify the Media Port and WEB Port numbers. 5 Enter the username (an email address) and password. 6 Specify the DNS Server1/Server2 IP address.
ENGLISH Chapter 4: Using the DVR 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. Note: If you have any questions on internet settings or to obtain the correct DDNS Server parameter, contact your local ISP (Internet Service Provider). 4.2.4 Port Forwarding If the DVR is connected to a router and you want to access the DVR from outside of the router’s network., you need to setup port forwarding.
Chapter 4: Using the DVR ENGLISH 5 On the advertisement page, click on “Click here to skip this advertisement...”. 6 The specific instructions for both of your DVR and the selected router appear on the screen. to complete the port forwarding configurations. To check if the port forwarded is successful or not, do the following: 1 Enter the following website address: http://www.canyouseeme.org/. 2 Enter the port number that you have just forwarded. 3 Click Check to see if the port is open or not.
Chapter 4: Using the DVR ENGLISH * If the port forwarded is successful, the following message will appear on the screen. * If the port forwarded failed, the following message will appear on the screen. Note: If you cannot use the either of the two default HTTP ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number.
Chapter 4: Using the DVR ENGLISH Note: To apply for a free DDNS account, refer to the information on the “SUPPORT” page from our website (www.kguardsecurity.com). 4.3 Viewing Recorded Videos 4.3.1 Searching and Playing Videos 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SEARCH. 3 Specify the date and click Search. 4 Click Playback or the time slot of the recorded video that you want to play. 5 Select the channel and click Play.
Chapter 4: Using the DVR ENGLISH 4.3.2 Backing up Videos 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 Specify the date, then click Search. 5 To view the file details, click Detail Files. All recorded files and details on all channels are displayed on the screen.
Chapter 4: Using the DVR ENGLISH 4.3.3 Viewing and Exporting Log 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 To view the log files, click Log. 5 On the LOG SEARCH screen, select one of the log types (All/Alarm/Operation) and specify the duration date. 6 Click Search. All related log files are displayed on the screen.
4.4 Setting the Device 4.4.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage. For other external hard drive and USB device, it is recommended to format those devices before their initial usage. ENGLISH Chapter 4: Using the DVR Setting HDD To set up the hard disk drive, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > HDD.
Chapter 4: Using the DVR ENGLISH Formatting USB drive To format the USB disk drive, do the following: 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > DEVICE > HDD. 4 Click Format USB. 5 An “All data will be deleted after formatted” warning message appears on the screen. Click OK to proceed. 6 When the formatting process is complete, click OK.
ENGLISH Chapter 4: Using the DVR Menu item Description Buzzer Set the buzzer duration when motion is detected (Off/10 S/20 S/40 S/60 S). To disable buzzer, select Off. Output Select the alarm sound duration of the I/O alarm device (10S/20S/40S/60S) then check to apply the setting to each alarm type. E-mail Enable/Disable email alarm notification. If the function is enabled, the system will send the alarm images to the specified email address. See “Email Alarm Notifications” on page 44.
Chapter 4: Using the DVR ENGLISH Email Alarm Notifications To set up an email for alarm notifications, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. Be sure that the DVR network connection is properly configured before proceeding with the email setup. 2 Select Main Menu > DEVICE > ALARM. 3 Check the E-mail check box and click E-mail Setup. 4 On SSL, check Enable check box if your email server needs the SSL verification.
ENGLISH Chapter 4: Using the DVR 5 After all settings are complete, click Apply. 6 When data saving is complete, click OK. Note: The PTZ camera can only be activated when a connected channel with the PTZ camera is selected. 4.4.4 Setting Up Mobile Devices To remotely access the DVR via mobile devices, be sure that the DVR network connection is properly configured before proceeding with the mobile devices setup.
Chapter 4: Using the DVR ENGLISH Note: For details on supported mobiles, see “DVR SHA Series Support Manual” in the enclosed CD. 4.4.5 Setting Motion Detection For added security, enable the motion detection feature. When motion is detected on a selected area, the DVR issues an alarm notification. To configure motion detection, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > MOTION.
4.5 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and maintenance settings and view the system information. ENGLISH Chapter 4: Using the DVR 4.5.1 Date and Time Settings 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click the Date box to enter the date (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual keyboard).
Chapter 4: Using the DVR ENGLISH Setting Daylight Saving Time 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click DST Setting. 4 In Daylight Saving Time, select Enable. 5 In Time Offset, select the amount of time to offset for DST. 6 Select the Daylight Saving Time Mode. • Week: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and entering the starting/ending time.
4.5.2 User and Password Settings The PASSWORD menu allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin” and the password is empty. Only the administrator account is enabled by default. To grant other user to access, see “Authorizing Other Users” on page 50.
Chapter 4: Using the DVR ENGLISH 9 After all settings are complete, click Apply. 10 When data saving is complete, click OK. Configuring Other Users Only the administrator can enable or disable a user account. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > PASSWORD. 3 Click the check box of a user account. A √ icon appears. 4 Click Edit. 5 Enter the User Name (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual keyboard).
4.5.3 Video and Audio Settings The VIDEO menu allows you to configure the video and audio output settings, including the setting of Privacy Zone which is used to hide an area on the screen from being viewed. Setting the Video Output ENGLISH Chapter 4: Using the DVR 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Modify the necessary settings. Menu Item Description Video System Select the video system used in your location (NTSC/PAL).
Chapter 4: Using the DVR ENGLISH Setting the Privacy You can mask up to 4 areas to hide it from being viewed on the screen. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Click Privacy Zone. 4 In Channel, select the channel that you want to set the privacy. 5 In Privacy Zone, select Enable. 6 In Area Setup, check the number of areas to mask. You can check Area 1 to Area 4 to create 4 masked areas. 7 Click Setup.
ENGLISH Chapter 4: Using the DVR Masked area 10 After all settings are complete, click Apply. 11 When data saving is complete, click OK. « TIP » To copy the privacy zone setting to other channels, select the channel(s) in Copy To, then click Copy. 4.5.4 Language Setting The LANGUAGE menu allows you to select the on screen display language. To select the language, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > LANGUAGE.
Chapter 4: Using the DVR ENGLISH Menu Item Description Device ID Enter desired ID for the DVR. The device ID, used to identify the DVR, can only be composed of numbers and cannot be the same with other IDs when multiple DVRs are connected in the same network. Device Type Displays the model type of the DVR. MAC Address Displays the MAC address of the DVR. When multiple DVRs are connected to the same network, each DVR must have a unique MAC address to ensure that the DVR can connect to the network.
Set Auto Maintenance Use this feature to automatically reboot the DVR on a specified schedule. When the DVR reboots, all settings and data are refreshed from the memory, which optimizes the DVR performance. 1 In preview mode, right-click on the mouse to display the Pop-up menu. ENGLISH Chapter 4: Using the DVR 2 Select Main Menu > SYSTEM > MAINTAIN. 3 Set Auto Maintain to Enable. 4 In Auto Reboot, select the frequency to reboot the DVR. Options are: • Everyday: Reboots the DVR on a daily basis.
Chapter 4: Using the DVR ENGLISH 3 Click Load Default. 4 Check the check box of the settings that you want to restore. « TIP » • To restore all settings, click Select All. • To deselect the checked boxes, click Select None. • To cancel, click Cancel. 5 When you are done, click Apply. 6 A warning message appears, click OK to confirm. 7 When data saving is complete, click OK.
Chapter 5: KGuard Web Client ENGLISH Chapter 5: KGuard Web Client Use KGuard Web Client to remotely access the DVR at anytime. To access KGuard Web Client you must ensure the following requirements are met: • The Network settings of the DVR is properly configured. See “4.2 Setting the Network” on page 33. • Your computer has a web browser, such as Internet Explorer, installed. 5.1 Login KGuard Web Client allows up to 3 simultaneous access. However, only one administrator account is allowed per access.
Chapter 5: KGuard Web Client ENGLISH 5.2 The Interface After you login to KGuard Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from an 8-channel DVR. 1 5 2 4 3 No. Item 1 Main Menu Click a menu item to access. Options are: • Live: Allows you to view the Live screen, control PTZ view, and manage recording and playback options. See “5.3 Live Viewing” on page 59.
Chapter 5: KGuard Web Client ENGLISH 5.3 Live Viewing 5.3.1 Switching Screen Modes By default, a 9-channel grid display appears on the screen. The Live screen can be viewed in different modes: 1-channel, 4-channel grid, 9-channel grid, 16-channel grid, and full screen. 1-Channel To view one channel at a time, do one of the following: • Double-click on the channel. Double-click again to return to grid display. • Click . Click again to view the next channel.
Chapter 5: KGuard Web Client ENGLISH Viewing or Hiding Channels Click the view status: icon next to a channel to show or hide the channel display. The view icon indicates the current • : The channel is displayed on the screen. • : The channel is not displayed on the screen. To display or hide all the channels, click the play icon on the Play Controls. Recording Channels Manually Click the recording current status: button next to a channel to start or stop manual recording.
Chapter 5: KGuard Web Client ENGLISH 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos 1 On the Main Menu, click Playback. The Playback screen appears. 2 Select a date from the calendar. Available videos are automatically listed on the File List table. « TIP » To refresh the files, click Refresh. 3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search.
Chapter 5: KGuard Web Client ENGLISH 5.5 Remote Settings Use the Remote Setting menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click Remote Setting to access the Remote Setting page. Left panel menu Settings screen The Remote Setting menu is divided into six submenu options: • Display: Allows you to customize how channels are displayed on the monitor screen. See “5.5.1 Setting the Display” below.
ENGLISH Chapter 5: KGuard Web Client Item Description Channel Select the channel that you want to configure. Name Enter the desired channel name to be displayed on the screen. Position Set the channel name location on the screen. Options are: • U-L: Upper left • D-L: Down left • U-R: Upper right • D-R : Down right • Close: Select this option to hide the channel name. Live Enable/Disable live view display of the channel. Live Time Enable/Disable live view time display.
Chapter 5: KGuard Web Client ENGLISH 5.5.2 Setting the Recording Use the Record menu to remotely set the recording schedule and customize the recording settings, such as frame rate, quality, and resolution. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Record. 3 Modify the necessary settings. Item Description Channel Select the channel that you want to configure. Record Enable/Disable recording.
Chapter 5: KGuard Web Client ENGLISH 3 On Record Mode, select Schedule. The Schedule button appears. 4 Click Schedule to display the Schedule screen. 5 On Channel, select the channel that you want to record. 6 On Record Type, click a recording type: • Alarm: To record the video only when the alarm is triggered within the specified time. If the alarm is not triggered, the recording is not performed. See “5.5.3 Setting the Alarm” on page 66 for further details.
Chapter 5: KGuard Web Client ENGLISH 5.5.3 Setting the Alarm Use the Alarm menu to select when to trigger the alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Alarm. 3 Modify the necessary settings. Menu item Description Channel Select the channel that you want to set the alarm. I/O Status Select YES if an I/O alarm device is connected.
4 After all settings are complete, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. ENGLISH Chapter 5: KGuard Web Client 5.5.4 Setting the Email Notification Use the Email Setup menu to configure the sending and receiving email servers to use to send and receive email alarm notifications.
Chapter 5: KGuard Web Client ENGLISH 5.5.5 Setting the Network Configuration You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. From this menu, you can also setup DDNS (Dynamic Domain Name System) and Email. Note: Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you are using and the required parameters to complete the setup.
Chapter 5: KGuard Web Client ENGLISH Setting Up with PPPoE If your network uses the Point-to-Point Protocol over Ethernet (PPPoE), do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Network > PPPoE. The PPPoE screen appears. 3 Enable PPPoE. 4 Enter the User Name and Password. Note: Obtain these information from your network administrator or your Internet Service Provider (ISP). 5 To save, click Apply at the bottom of the screen.
Chapter 5: KGuard Web Client ENGLISH 5 On Host Name, enter the domain name. 6 Enter the User Name and Password. 7 Click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. 5.5.6 Setting the Device Use the Device menu to you can view the hard disk information and setup PTZ, mobile access, and motion detection.
Chapter 5: KGuard Web Client ENGLISH PTZ Setup When a PTZ camera is installed, use the PTZ Setup menu to customize its settings. 1 On the Main Menu, click Remote Setting. 2 On the left panel, click Device > PTZ Setup. The PTZ Setup screen appears. 3 On Channel, select the channel where the PTZ camera is installed. 3 Set the PTZ control Protocol, Address, Baud Rate, Data Bits, and Stop Bits. Note: Check the PTZ camera specifications for the correct settings.
Chapter 5: KGuard Web Client ENGLISH 3 Enter the User Name and Password you use to login to the DVR. 4 On Server Port, enter the monitoring port of your mobile device. The port range is between 1024 to 65535. Note: The Server Port specified here must be the same port on your mobile device. 5 To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen.
Chapter 5: KGuard Web Client ENGLISH By default, the whole screen is marked for motion detection (red block). 7 To disable motion detection on an area, click a block and then drag the mouse to highlight the scope that you want to unmark (black block). Or, click Clear to unmark all areas and then select a new area to mark for motion detection. Area is marked for motion detection Area is unmarked for motion detection 8 When done, click Confirm.
Chapter 5: KGuard Web Client ENGLISH 4 To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen. • To cancel any modifications and retain the existing settings, click Refresh at the bottom of the screen. Administrator Account Setup Use the User menu to change the login password and grant user access rights to DVR settings. Only the administrator can authorize and grant access rights to users.
User Account Setup To authorize user accounts, you must login with an administrator account and then do the following: 1 On the Main Menu, click Remote Setting. 2 On the left panel, click System > User. The User screen appears. ENGLISH Chapter 5: KGuard Web Client 3 Select the user account from the table. 4 On Active, select Enable. 5 On User Name, enter the desired user name. 6 Enable Password, and then enter the desired password on the Password and Confirm fields.
Chapter 5: KGuard Web Client ENGLISH 3 Enable DST. 4 On Time Offset, select the amount of time to offset for DST (1 hour/2 hour). 5 On Daylight Saving Time Mode, select how and when to activate DST. Options are: • Week: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and time. • Date: Enter the Start Time and End Time information by entering the starting/ending date and time. 6 To save the settings, click Apply at the bottom of the screen.
5.6 Local Settings Use the Local Setting menu to specify the local path directory to save downloaded videos, files, and snapshots. To configure the local settings, do the following: 1 On the Main Menu, click Local Setting. 2 Click the corresponding browse ENGLISH Chapter 5: KGuard Web Client button to modify the path. Menu item Description Record Save Path All manual recording made from the Live screen are saved in this path. See “b. Recording Channels Manually” on page 57.
Chapter 6: Using KView Series Software ENGLISH Chapter 6: Using KView Series Software The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes: • KView: Use in Android Phones and iPhones (see below) • KViewHD: Use in Android Tablet PCs and iPad (see “6.2 KViewHD” on page 81) • KView Center: Use in Windows-based computers (see “6.
Chapter 6: Using KView Series Software icon to open the application. ENGLISH 5 Click the KView 4 Click Add to add a DVR and enter the required settings. 1 No. Item 1 Title 2 IP 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 45. 4 User name Enter the user name that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 45. 5 Password Enter the password that you configured in the DVR menu. See “4.
Chapter 6: Using KView Series Software ENGLISH 4 Select and download KView. Select the “KView” application. Click FREE. Click INSTALL. You may be asked to login with your iTunes account to continue. After download, the KView on the application screen. 5 Click the KView 6 Click icon is displayed icon to open the application. to add a device. 7 Enter the required settings. 1 2 3 No. Item 1 Title 2 IP Address 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.
6.2 KViewHD KViewHD is a software application designed to view multiple channels in real-time through your tablet PC. KViewHD supports Android-based tablets and iPad devices. You can pan, tilt, and zoom the cameras for better viewing and capture snapshots to save to tablet PC memory card. ENGLISH Chapter 6: Using KView Series Software 6.2.1 KViewHD on Android® Tablets Note: To ensure optimum performance, make sure your tablet PC meets the system requirements: • OS version: Android 3.
Chapter 6: Using KView Series Software ENGLISH 6.2.2 KViewHD on iPad® Note: To ensure optimum performance, download and use KViewHD on iPad iOS 4.2.1 or above. 1 Make sure your iPad is connected to the Internet (either by mobile data connection or Wi-Fi). 2 Open the App Store application. 3 On the search bar, enter the keyword “kguard” to search for KViewHD. 4 Select and download KViewHD. Click FREE. Click INSTALL APP. You may be asked to login with your iTunes account to continue.
6.3 KView Center KView Center is a software application tool designed for computers running Windows OS. Note: To ensure optimum performance, make sure the OS of your computer is Windows 7 or Windows XP. ENGLISH Chapter 6: Using KView Series Software To install KView Center on your computer, perform the following steps: 1 Browse the CD that came with your DVR and double-click on “KViewCenterSetup.exe”. 2 When the security warning appears, click Run. 3 The KViewCenter Setup screen appears.
Chapter 6: Using KView Series Software ENGLISH 6.4 KView Series Specifications Surveillance Software Operating System OS Version Resolution Device List (DVR Address Book) KViewHD KView Center Android iPhone Android iOS Windows 2.2 or above 4.2.1 or above 3.0 or above 4.2.
Chapter 7: Troubleshooting & FAQ 7.1 Troubleshooting ENGLISH Chapter 7: Troubleshooting & FAQ If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Problem The DVR does not turn on and the indicators are not lit. Some channels have no video signal. An “H” is displayed on the screen and the DVR cannot detect the HDD.
Chapter 7: Troubleshooting & FAQ ENGLISH Problem I cannot access the DVR through my mobile phone. Possible Solution • Check if the network cable is properly connected to the DVR. • Check if the network settings are properly configured. See “4.2 Setting the Network” on page 33. • Make sure the mobile device utility is properly installed on your mobile phone. • Make sure that the mobile server port value is the same as the value set in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 45. 7.
Appendix: Specifications ENGLISH Appendix: Specifications DVR Specifications Model SHA28 Video Compression H.
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