TC401 TC801 User's Manual 4 Chan nel H.
Contents ENGLISH Contents About this Manual..................................................................................................................... 5 FCC Compliance Statement....................................................................................................... 5 Copyright................................................................................................................................... 5 Safety Information.........................................................
Contents ENGLISH Chapter 4: Using the DVR.................................................................................. 31 4.1 Setting the Camera............................................................................................................ 31 4.1.1 Display Setup.......................................................................................................... 31 Color Setup............................................................................................................
Contents ENGLISH Chapter 5: KGUARD Web Client......................................................................... 58 5.1 Login.................................................................................................................................. 58 5.2 The Interface...................................................................................................................... 59 5.3 Live Viewing...........................................................................................
Preface ENGLISH About this Manual The material in this document is for information purpose and is subject to change without prior notice. We made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Preface ENGLISH Safety Information Caution Warning This is the symbol for indicating any potential hazard, risk or condition requiring special attention. The user needs to refer to the important operating and maintenance or servicing instructions. The lighting flash with an arrow head symbol, in an equilateral triangle, is intended to alert the user. There is dangerous “voltage” presence near by the product’s enclosure which may be risk of person.
Chapter 1: Product Overview ENGLISH Chapter 1: Product Overview 1.1 Features This device supports the following features: • H.
Chapter 1: Product Overview ENGLISH 1.3 Parts and Functions 1.3.1 Front Panel 1 2 3 4 5 6 KGUARD SECURITY PWE LINK HDD 8 Channel H.264 Digital Video Recorder No. Item Description 1 Power Button 2 Power Indicator PWE Lights green to indicate the power is turned on. 3 Link Indicator LINK Lights amber to indicate a link is established. 4 HDD Indicator 5 Record Indicator 6 IR Receiver 7 USB Mouse Port Connects the USB mouse.
Chapter 1: Product Overview ENGLISH 1.3.2 Rear Panel 4-Channel DVR 1 CH4 AIN4 2 CH3 CH2 VIDEO IN CH1 AIN3 AIN2 AUDIO IN AIN1 3 VIDEO OUT 4 CAUTION 7 VGA 6 A B G RISK OF ELECTRIC SHOCK DO NOT OPEN AUDIO OUT 5 NETWORK RS485 4 5 8 8-Channel DVR 1 CH8 AIN8 CH7 AIN7 CH6 AIN6 CH5 VIDEO IN 2 CH4 AIN5 AIN4 AUDIO IN CH3 CH2 CH1 3 VIDEO OUT CAUTION A B G RISK OF ELECTRIC SHOCK DO NOT OPEN AIN3 AIN2 AIN1 7 AUDIO OUT VGA NETWORK RS485 8 No.
Chapter 1: Product Overview ENGLISH 1.4 Remote Control 2 1 1 2 3 4 5 6 7 8 9 PTZ 0 3 5 4 6 7 8 9 10 11 12 13 14 16 18 20 15 ESC STARTREC STOPREC F1 21 24 23 F2 Description No. 1 Press to start manual recording. 13 2 Press to turn mute on or off. Press to move down in the OSD menu. 14 3 Numeric keys Press to display the channel in full screen. Press to exit the Main Menu or the Playback screen. No.
1.5 Mouse The DVR is supplied with a USB mouse that you can use to operate the DVR. Simply plug in the supplied mouse into the USB mouse connector at the rear panel of the device. Mouse Operation Description Left-click In OSD menu, click the left button to select and edit the setting. Right-click In preview mode, click the right button to display the pop-up menu. ENGLISH Chapter 1: Product Overview In main menu or sub menu mode, click the right button to exit the current menu.
Chapter 2: Installation ENGLISH Chapter 2: Installation 2.1 Installing the Hard Disk Drive Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre-installed, follow the installation instructions on this user manual. DO NOT install or remove hard disk drive while the device power is turned on. The 4-channel / 8-channel DVR supports one 3.5” SATA hard disk drive. To install the HDD, follow the steps below.
Chapter 2: Installation ENGLISH 2.2 Connecting the Power Use only the supplied power adapter and power cord that came with the DVR. 1 Connect one end of the power 4-Channel DVR supply to the power connector on the back of the DVR. 2 Plug the other end of the power CH4 CH3 CH2 VIDEO IN CH1 AIN4 AIN3 AIN2 AUDIO IN AIN1 supply into the wall outlet.
Chapter 2: Installation ENGLISH 2.3.2 VGA Connection Connect the video output of the DVR to the monitor via VGA connector as shown.
ENGLISH Chapter 2: Installation 8-Channel DVR CH8 CH7 CH6 CH5 CH4 CH3 CH2 CH1 AIN8 AIN7 AIN6 AIN5 AIN4 AUDIO IN AIN3 AIN2 AIN1 CH8 CH7 CH6 VIDEO IN VIDEO OUT CAUTION A B G RISK OF ELECTRIC SHOCK DO NOT OPEN CH5 CH4 VIDEO IN CH3 CH2 AUDIO OUT VGA NETWORK RS485 CH1 BNC cable Camera 2.4.2 RS-485 Connection If you are using a PTZ speed dome, connect the camera cable to the video input of the DVR via RS-485 connector as shown.
Chapter 2: Installation ENGLISH 2.8 Connecting the Microphones Microphones can be connected directly via RCA input connection. Connect the microphone(s) using RCA cable connection as shown.
Chapter 2: Installation ENGLISH 2.9 Connecting to Network For remote monitoring, connect the DVR to the internet via wired network connection.
Chapter 2: Installation ENGLISH 2.10 Connecting to Other Devices You can connect other devices such as a mouse and a USB storage drive to the DVR. Connect them to the USB port on the front of the DVR. 4-Channel DVR KGUARD SECURITY PWE LINK HDD REC PWE LINK HDD REC 4 Channel H.264 Digital Video Recorder 8-Channel DVR KGUARD SECURITY 8 Channel H.264 Digital Video Recorder 2.11 Connecting to Speakers You can connect speakers to the DVR via RCA connection.
Chapter 3: Getting Started ENGLISH Chapter 3: Getting Started 3.1 Starting Up 1 Connect the power adapter to the DVR. See “2.2 Connecting the Power” on page 13 for further details. 2 Turn on the power switch on the back panel of the DVR. The DVR automatically powers on and displays the channels screen. 3.2 Shutting Down To properly turn off the DVR power, do the following: 1 In the preview mode, right-click on the mouse to display the pop-up menu.
Chapter 3: Getting Started ENGLISH 3.3 The Main Screen 3.3.1 Screen Icons There are four types of recording indicator on the main screen of each channel. Channel title (see page 31) Current date & time Recording indicator 4-channel display 1-channel display Icon Description M Motion detector is activated. H R VIDEO LOSS Hard disk drive memory is full. Cannot detect hard disk drive. Video recording is in progress. Video loss.
Chapter 3: Getting Started ENGLISH 3.3.2 Virtual Keyboard The virtual keyboard automatically appears on the screen if data entry is required. There are two types of keyboard: a. Full keyboard (Lower case / Upper case) Click to toggle the keyboard: Lower Case / Numeric / Upper Case keyboard. Click to delete a character. Click to confirm the input. b. Number keypad Click to toggle the keyboard: Lower Case / Numeric / Upper Case keyboard. Click to delete a number. Click to confirm the input. 3.3.
Chapter 3: Getting Started A virtual keyboard automatically appears on the screen. ENGLISH Enter User Name Enter Password 3.3.4 Pop-up Menu With Pop-up menu, you can gain access to the frequently access features. You can access the Pop-up Menu by pressing the right button of the mouse. The available Pop-up menu items vary depending on the current setting or operation. • Main Menu: Access the main menu and adjust all settings. • Lock: Lock access to enter OSD menu.
Chapter 3: Getting Started ENGLISH 3.3.5 On Screen Display (OSD) menu You can access the OSD menu by one of the following ways: • Right-click on the mouse and select Main Menu. • Press the MENU button on the remote control.
Chapter 3: Getting Started DEVICE ENGLISH CLOUD DVR User’s Manual 24 SYSTEM
Chapter 3: Getting Started ENGLISH 3.4 Screen Modes 3.4.1 Live View By default, all channels are displayed on the screen in grid form. To view the live image of any channel on full screen, simply double-click the left mouse button. Double-click the left mouse button again to return to the window-display of all cameras.
Chapter 3: Getting Started ENGLISH 3.4.2 Multi Picture Mode You can customize to view the channels on a 4-window or an 8-window display. There are 3 multi picture mode options: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Multipicture, then select an option: • CH 01-08 • CH 01-04 • CH 05-08 The selected channels will be displayed on the screen.
3.4.4 Auto Switch View With this function, the system will automatically switch the channel display. Main Menu Lock Multipicture Record Search Start Rotate Start Cruise PTZ Mute On Manual Record Stop Record PIP To enable auto switch view: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Rotate. The rotating display playback starts. By default, each display switches at 5 seconds interval.
Chapter 3: Getting Started ENGLISH 3.5 Using PTZ Controls If you are using the PTZ speed dome, you can configure the PTZ control settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. Main Menu Lock Multipicture Record Search Start Rotate Start Cruise PTZ Mute On Manual Record Stop Record PIP 2 Select PTZ. Note: This option is not available if the PTZ camera is in Cruise mode. See “3.5.1 Cruise Mode” on page 29. 3 The PTZ control panel appears on the screen.
3.5.1 Cruise Mode Use the Start Cruise function to allow the PTZ camera to start cruising. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Start Cruise. To disable cruise: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Cruise. 3.
Chapter 3: Getting Started ENGLISH 3.7 Manual Recording With this function, you can manually record the video. The system will continuously record the video until you manually stop the recording. To enable manual recording: 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Manual Record. The video recording starts. To stop the manual recording: 1 Right-click on the mouse to display the Pop-up menu. 2 Select Stop Record.
Chapter 4: Using the DVR ENGLISH Chapter 4: Using the DVR 4.1 Setting the Camera You can customize the display and recording settings via DISPLAY and RECORD menus. 4.1.1 Display Setup With DISPLAY menu, you can adjust the display settings such as channel type, window position, color, enable live time, and other settings. 1 In the preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 Modify the necessary settings.
Chapter 4: Using the DVR ENGLISH Color Setup 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DISPLAY. 3 On Channel, select the channel that you want to change the color setting. 4 On Color, click Setup. 5 Drag the slider bar to adjust the color item setting. 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. 4.1.2 Recording Setup With RECORD menu, you can customize the recording settings.
Chapter 4: Using the DVR ENGLISH Schedule Recording 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > RECORD. 3 On Mode, select Schedule. 4 Click Schedule Setup. 5 Select the channel that you want to record, and specify the record mode (Alarm/Normal/No Record). 6 Click on the time slot on the desired day. 7 After all settings are complete, click Apply.
Chapter 4: Using the DVR ENGLISH 4.2 Setting the Network To enable remote monitoring, recording, playing, or configuring the setting, you need to configure the network settings first. There are four types of network setup: DHCP, PPPoE, Static IP, and DDNS. Consult your Internet Service Provider (ISP) to determine the type of network connection you are using and the required parameters to complete the setup. 4.2.
ENGLISH Chapter 4: Using the DVR 7 After all settings are complete, click Apply. 8 When data saving is complete, click OK. Note: The system supports two DNS server input options: DNS Server1 for main server and DNS Server2 for sub server. Please contact your local ISP (Internet Service Provider) to obtain the correct DNS Server parameter. 4.2.3 Static IP This option allows you to configure the network interface using a fixed IP address.
Chapter 4: Using the DVR ENGLISH 4.2.4 DDNS DDNS (Dynamic DNS) is a service that registers a domain name and the floating IP address with a DDNS server so that the domain name can be routed to the IP address even if the IP is changed in a dynamic IP system. To use this feature, you must have a DDNS account. Consult with your Internet Service Provider for this service or create a DDNS account with KGUARD.org server, see the “SUPPORT” page on our website (www.kguardsecurity.com).
Chapter 4: Using the DVR ENGLISH 4.3 Viewing Recorded Videos 4.3.1 Searching and Playing Videos 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SEARCH. 3 Specify the date and click Search. 4 Click Playback or the time slot of the recorded video that you want to play. 5 You can play all channels at the same time or double-click a channel to playback in full screen. Note: The playback controls on the bottom of the screen disappears after a period of inactivity.
Chapter 4: Using the DVR ENGLISH 6 Click the respective button to pause, rewind, fast forward, change to multi picture mode, or mute the sound. Drag the volume bar to adjust the volume level. 7 To stop the video playback, click X. 4.3.2 Backing up Videos 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 Specify the date, then click Search.
Chapter 4: Using the DVR ENGLISH 9 Click Backup. 10 When data backup is complete, click OK. Note: Do not remove the USB device while file transferring is in progress. 4.3.3 Viewing and Exporting Log 1 Plug a USB device into the USB connector at the front panel or the rear panel of the device. 2 In preview mode, right-click on the mouse to display the Pop-up menu. 3 Select Main Menu > SEARCH. 4 To view the log files, click Log.
Chapter 4: Using the DVR ENGLISH 7 To export video information, click Export. 8 When the log export is complete, click OK. Note: • The log files are saved in “*.TXT” format. • Do not remove the USB device while file transferring is in progress. 4.4 Setting the Device 4.4.1 Storage Device Setup To ensure the hard disk drive is properly set, it is important to configure the hard disk drive settings before its initial usage.
Chapter 4: Using the DVR ENGLISH 4 Select an overwrite interval options (Auto/1 Hour/3 Hours/1 Day/7 Days/30 Days/90 Days/Close). Note: If the overwrite is set to Close, the recording will stop once the hard disk drive is full. 5 After all settings are complete, click Apply. 6 When data saving is complete, click OK. Formatting HDD After a new hard disk drive is properly installed in the DVR, the system automatically detects the HDD and prompts for disk formatting.
Chapter 4: Using the DVR ENGLISH 4.4.2 Setting Alarms On the alarm menu, you can configure the alarm type, enable buzzer, set the buzzer time, set up the email alarm notification, and other related alarm notification settings. Configure Alarm Settings To set up the alarm setting, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > ALARM. 3 Configure the necessary settings.
Email Alarm Notifications To set up an email for alarm notifications, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. Be sure that the DVR network connection is properly configured before proceeding with the email setup. ENGLISH Chapter 4: Using the DVR 2 Select Main Menu > DEVICE > ALARM. 3 Check the E-mail check box and click E-mail Setup. 4 On Email, select Enable. 5 On Interval, select the Interval of sending emails when the alarm is triggered.
Chapter 4: Using the DVR ENGLISH 5 Enable or disable Cruise mode. 6 After all settings are complete, click Apply. 7 When data saving is complete, click OK. Note: The PTZ camera can only be activated when a connected channel with the PTZ camera is selected. 4.4.4 Setting Up Mobile Devices To remotely access the DVR via mobile devices, be sure that the DVR network connection is properly configured before proceeding with the mobile devices setup.
Chapter 4: Using the DVR ENGLISH 6 When data saving is complete, click OK. Note: For details on supported mobiles, see the “DVR SHA Series Support Manual” in the enclosed CD. 4.4.5 Setting Motion Detection For added security, enable the motion detection feature. When motion is detected on a selected area, the DVR issues an alarm notification. To configure motion detection, do the following: 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > DEVICE > MOTION.
Chapter 4: Using the DVR ENGLISH 4.5 Setting Up Cloud Storage Your DVR supports direct uploading of snapshots to the cloud storage. Perform the procedures below to setup the cloud storage of your DVR. Note: At present, your DVR supports the Dropbox cloud storage (Dropbox website: www.dropbox.com). You must create a Dropbox account as your cloud storage account before setting it up on your DVR. 4.5.1 Enabling Cloud Storage 1 In preview mode, right-click on the mouse to display the Pop-up menu.
ENGLISH Chapter 4: Using the DVR 3 Enable Email. 4 On Receiver, type your e-mail account to receive the e-mail setup confirmation and the cloud storage activation link. 5 On Sender, type your e-mail account. Note: The Receiver and Sender can be the same e-mail account. 6 On Sender PWD, type your e-mail password. 7 Specify SSL, SMTP Port, and SMTP Server of your e-mail account. Note: Obtain these information from your e-mail service provider. 8 After all settings are complete, click Apply.
Chapter 4: Using the DVR ENGLISH 4.6 System Settings On the SYSTEM menu, you can configure the date and time, user and password, video output, on screen display language, and maintenance settings and view the system information. 4.6.1 Date and Time Settings 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click the Date box to enter the date (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual keyboard).
Chapter 4: Using the DVR ENGLISH Setting Daylight Saving Time 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > TIME/DATE. 3 Click DST Setting. 4 In Daylight Saving Time, select Enable. 5 In Time Offset, select the amount of time to offset for DST. 6 Select the Daylight Saving Time Mode. • W eek: Enter the Start Time and End Time information by selecting the starting/ending month, week, day, and entering the starting/ending time.
Chapter 4: Using the DVR ENGLISH 4.6.2 User and Password Settings The PASSWORD menu allows you to change the password and authorize users and set the access rights in using the DVR. There is one administrator account and 6 user accounts. By default, the administrator account’s user name is “admin” and the password is empty. Only the administrator account is enabled by default. To grant other user to access, see “Authorizing Other Users” on page 51.
Chapter 4: Using the DVR ENGLISH 10 When data saving is complete, click OK. Configuring Other Users Only the administrator can enable or disable a user account. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > PASSWORD. 3 Click the check box of a user account. A √ icon appears. 4 Click Edit. 5 Enter the User Name (see “3.3.2 Virtual Keyboard” on page 21 for details on using the virtual keyboard).
Chapter 4: Using the DVR ENGLISH 4.6.3 Video and Audio Settings The VIDEO menu allows you to configure the video and audio output settings, including the setting of Privacy Zone which is used to hide an area on the screen from being viewed. Setting the Video Output 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Modify the necessary settings. Menu Item Description VGA Resolution Select the output resolution.
Chapter 4: Using the DVR ENGLISH Setting the Privacy You can mask up to 4 areas to hide it from being viewed on the screen. 1 In preview mode, right-click on the mouse to display the Pop-up menu. 2 Select Main Menu > SYSTEM > VIDEO. 3 Click Privacy Zone. 4 In Channel, select the channel that you want to set the privacy. 5 In Privacy Zone, select Enable. 6 In Area Setup, check the number of areas to mask. You can check Area 1 to Area 4 to create 4 masked areas. 7 Click Setup.
Chapter 4: Using the DVR ENGLISH 9 Click the right mouse button to close the Select Mask screen. Masked area 10 After all settings are complete, click Apply. 11 When data saving is complete, click OK. « TIP » To copy the privacy zone setting to other channels, select the channel(s) in Copy To, then click Copy. 4.6.4 Language Setting The LANGUAGE menu allows you to select the on screen display language.
4.6.5 System Information The INFORMATION menu allows you to configure the device name and device ID, as well as view the MAC address, firmware version and other system information. 1 In preview mode, right-click on the mouse to display the Pop-up menu. ENGLISH Chapter 4: Using the DVR 2 Select Main Menu > SYSTEM > INFORMATION. Menu Item Description Device ID Enter desired ID for the DVR.
Chapter 4: Using the DVR ENGLISH 3 Do one of the following: • Click Power Off to turn off the DVR. • Click Reboot to reboot the DVR. 4 A message appears, click OK to confirm the operation. Note: When turning off the DVR, wait for the message “Now you can power off!” to appear on the screen, then unplug the power cord from the power outlet. Set Auto Maintenance Use this feature to automatically reboot the DVR on a specified schedule.
Chapter 4: Using the DVR ENGLISH Update System Firmware Use this feature to update the firmware with the latest version. 1 Open a web browser and visit KGUARD Security web site (www.kguardsecurity.com). 2 Check for available updates and download the firmware update file named “dvrupgrade”. 3 Save the “dvrupgrade” file in a USB flash drive. 4 Insert the USB flash drive into a USB connector on the front panel or the rear panel of the DVR.
Chapter 5: KGUARD Web Client ENGLISH Chapter 5: KGUARD Web Client Use KGUARD Web Client to remotely access the DVR anytime. To access KGUARD Web Client you must ensure the following requirements are met: • The Network settings of the DVR is properly configured. See “4.2 Setting the Network” on page 34. • Your computer has a web browser, such as Internet Explorer, installed. 5.1 Login KGUARD Web Client allows up to 3 simultaneous access. However, only one administrator account is allowed per access.
Chapter 5: KGUARD Web Client ENGLISH 5.2 The Interface After you login to KGUARD Web Client, the Live screen appears. Note: The number of channels displayed may vary depending on the DVR model. The illustration below is from an 8-channel DVR. 1 3 4 2 5 No. Item Description 1 Main Menu Click a menu item to access. Options are: • PLAYBACK: Allows you search, playback, and download recorded videos. See “5.4 Searching and Playing Recorded Videos” on page 63.
Chapter 5: KGUARD Web Client ENGLISH 5.3 Live Viewing 5.3.1 Switching Screen Modes By default, a 9-channel grid display appears on the screen. The Live screen can be viewed in different modes: 1-channel, 4-channel grid, 9-channel grid, 16-channel grid, and full screen. 1-Channel To view one channel at a time, do one of the following: • Double-click on the channel • Double-click again to return to grid display. 16-Channel Grid To view 16 channels on the grid, click .
Chapter 5: KGUARD Web Client ENGLISH 5.3.2 Viewing and Recording From the Live screen, you can start manual recording and capture screen shots of a channel. Using Play Controls Use the Play Control panel to manage all the channels at the same time. 1 2 5 3 4 No. 6 Item Description Snapshot Click to capture a snapshot of the selected channel. See “Taking Snapshots” below. 2 Display/Hide Click to display or hide all channels.
Chapter 5: KGUARD Web Client ENGLISH Using PTZ Controls If you are using a PTZ speed dome camera, use the PTZ Controls to adjust the viewing scope other PTZ settings. 1 2 3 10 4 9 5 8 6 No. Item Description Pointer pan Click the direction arrows to select the direction of the PTZ camera. Click the middle icon to switch to auto pan. Zoom Focus Iris Click the - and + icons of Zoom, Focus, or Iris to adjust the corresponding setting.
Chapter 5: KGUARD Web Client ENGLISH 5.4 Searching and Playing Recorded Videos You can remotely search, play, and download recorded videos. 5.4.1 Searching and Playing Videos 1 On the Main Menu, click PLAYBACK. The Playback screen appears. 2 Select a date from the calendar. Available videos are automatically listed on the File List table. « TIP » To refresh the files, click Refresh. 3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search.
Chapter 5: KGUARD Web Client ENGLISH 5.4.2 Downloading Recorded Videos 1 On the Main Menu, click PLAYBACK. The Playback screen appears. 2 Select a date from the calendar. Available videos are automatically listed on the File List table. « TIP » To refresh the files, click Refresh. 3 You can filter the search by channel and/or video type. Select the channel or type, and then click Search. Matching files are listed on the File List table. 4 On the File List table, select a file.
5.5 Setup Use the Setup menu to remotely configure the DVR. However, some functions are only accessible if you login with an administrator account. On the Main Menu, click SETUP to access the Setup page. ENGLISH Chapter 5: KGUARD Web Client Settings screen Left panel menu The Setup menu is divided into six submenu options: • Record: Allows you to customize the recording settings and schedule. See “5.5.2 Record Settings” on page 66.
Chapter 5: KGUARD Web Client ENGLISH 5.5.2 Record Settings Use the Record menu to remotely set the recording schedule and quality. 1 On the Main Menu, click SETUP. 2 On the left panel, click Record. The Record submenu appears. 3 On the Record submenu, select the channel to customize or select All to apply the settings for all channels. Selected Not selected Function disabled Item Description Quality Select the recording quality. Audio Click the button to turn the recording audio on or off.
ENGLISH Chapter 5: KGUARD Web Client Time (24-hour format) Select recording type Day Note: Recording type buttons are only enabled if Motion/Time is selected in Mode. 4 Click a recording type, selected button turns amber. • Motion: To record the video only when motion is detected within the specified time. If motion is not detected, the recording is not performed. See “Motion Detection Setup” on page 68 for further details. • Record: To record the video within the specified time.
Chapter 5: KGUARD Web Client ENGLISH 6 To save the schedule, click Apply at the bottom of the screen. « TIP » To revert to default settings, click Default at the bottom of the screen. 5.5.3 Alarm Settings Use the Alarm menu to enable and configure motion detect alarm and choose the alarm notification, such as buzzer sound, email, or full screen notification. Motion Detection Setup 1 On the Main Menu, click SETUP. 2 On the left panel, click Alarm.
7 To disable motion detection on an area, click a marked block and then drag the mouse to highlight the scope that you want to unmark (area turns white). Or, click Clear to unmark all areas and then select a new area to mark for motion detection. 8 To save the settings, click Apply at the bottom of the screen. When motion detection is enabled on a channel, the motion detection icon on the monitor connected to the DVR.
Chapter 5: KGUARD Web Client ENGLISH 5.5.4 PTZ Settings When a PTZ camera is installed, use the PTZ menu to customize its settings. 1 On the Main Menu, click SETUP. 2 On the left panel, click PTZ. The PTZ Setup screen appears. 3 On the PTZ submenu, select the channel where the PTZ camera is installed. 4 Set the PTZ control Protocol, Baud Rate, Data Bit, Stop Bits, and Address. Note: Check the PTZ camera specifications for the correct settings.
5.5.5 Network Settings You can use the Network menu to setup how the DVR connects to the network. It provides 3 network connection options: Static IP, DHCP, and PPPoE. From this menu, you can also setup DDNS (Dynamic Domain Name System) and Email. ENGLISH Chapter 5: KGUARD Web Client Note: Consult your network administrator or the Internet Service Provider (ISP) to determine the type of connection you are using and the required parameters to complete the setup.
Chapter 5: KGUARD Web Client ENGLISH 3 On Type, select PPPOE. 4 Specify the Media Port, Web Port, DNS1, DNS2 (if necessary). 5 Enter the User Name and Password. Note: Obtain these information from your network administrator or your Internet Service Provider (ISP). 6 Set UPnP to On if you are using Universal Plug and Play (UPnP) devices. 7 To save, click Apply at the bottom of the screen. « TIP » • To revert to default settings, click Default at the bottom of the screen.
Note: Obtain these information from your network administrator or your Internet Service Provider (ISP). 5 Set UPnP to On if you are using Universal Plug and Play (UPnP) devices. Note: If you cannot use either of the two default ports, 80 or 9000, the specified port may be occupied by other programs or it is being blocked by your service provider. Enter other port number. In this case, you need to add the port number after the IP address.
Chapter 5: KGUARD Web Client ENGLISH Setting Up Email Use the Email Setup menu to configure the sending and receiving email servers to send and receive email alarm notifications. 1 On the Main Menu, click SETUP. 2 On the left panel, click Network > Email. The Email screen appears. 3 On Status, select Enable. 4 Modify the necessary settings. Menu item Description SSL SSL (Secure Sockets Layer) protocol is used to secure your email account.
Setting Up Mobile Device The DVR provides remote access using your mobile phone or a tablet PC. See the “DVR SHA Series Support Manual” in the enclosed CD for the list of supported mobile devices. Before using this feature, take note of the following: • Make sure the DVR is connected to the Internet. ENGLISH Chapter 5: KGUARD Web Client • If the DVR is connected to the Internet through a router, you must forward the port on the virtual server option of your router.
Chapter 5: KGUARD Web Client ENGLISH 5.5.6 System Settings Use the Settings menu to manage administrator and user accounts and configure local directory settings. Managing User Accounts The User Management screen allows you to manage the login password and grant user access rights to DVR settings. Only the administrator can authorize and grant access rights to users. There is only one administrator account and six user accounts.
Advanced Settings The Advanced Settings screen allows you to select the Internet connection speed, select the local folder directory to save downloads and modify the device ID of the DVR. 1 On the Main Menu, click SETUP. ENGLISH Chapter 5: KGUARD Web Client 2 On the left panel, click Setting > Advanced. The Advanced Settings screen appears. 3 On Internet, select a connection speed. 4 On Save Path, click the browse button to select the local directory where you want to save all downloads.
Chapter 5: KGUARD Web Client ENGLISH 5.5.7 Cloud Settings You can use the Cloud Set menu to setup a cloud storage account and receive snapshots from your DVR. Note: At present, your DVR supports the Dropbox cloud storage (Dropbox website: www.dropbox.com). You must create a Dropbox account as your cloud storage account before setting it up on your DVR. Enabling Cloud Storage 1 On the Main Menu, click SETUP. 2 On the left panel, click CLOUD SET. The Cloud screen appears.
ENGLISH Chapter 5: KGUARD Web Client Menu item Description SSL SSL (Secure Sockets Layer) protocol is used to secure your email account. Set SSL to Enable if the email server needs the SSL verification. Check with your email service provider for the applicable setting. Recv Email Enter your e-mail address to receive the e-mail setup confirmation and the cloud storage activation link. SMTP Port Enter the SMTP port of your email account. Note: Obtain this information from your email service provider.
Chapter 5: KGUARD Web Client ENGLISH 5.5.8 System Information To view the system information, do the following: 1 On the Main Menu, click SETUP. 2 On the left panel, click Info. The Info screen appears. 3 To view the software information, click Client Soft on the left panel menu. 4 Click to close the screen.
Chapter 6: Using KView Series Software The KView Series surveillance software provides real-time multi-channel viewing capabilities right on your smart phones, tablet PCs or on your desktop computer. The KView Series surveillance software includes: ENGLISH Chapter 6: Mobile Device Access • KView: Use in Android Phones and iPhones (see below) • KViewHD: Use in Android Tablet PCs and iPad (see “6.2 KViewHD” on page 84) • KView Center: Use in Windows-based computers (see “6.
Chapter 6: Mobile Device Access ENGLISH 5 Click the KView icon to open the application. 4 Click Add to add a DVR and enter the required settings. 1 No. Item 1 Title 2 IP 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 44. 4 User name Enter the user name that you configured in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 44. 5 Password Enter the password that you configured in the DVR menu. See “4.4.
Chapter 6: Mobile Device Access ENGLISH 4 Select and download KView. Select the “KView” application. Click FREE. Click INSTALL. You may be asked to login with your iTunes account to continue. After download, the KView on the application screen. 5 Click the KView 6 Click icon is displayed icon to open the application. to add a device. 7 Enter the required settings. 1 2 3 No. Item 1 Title 2 IP Address 3 Port Enter the server port number that you configured in the DVR menu. See “4.4.
Chapter 6: Mobile Device Access ENGLISH 6.2 KViewHD KViewHD is a software application designed to view multiple channels in real-time through your tablet PC. KViewHD supports Android-based tablets and iPad devices. You can pan, tilt, and zoom the cameras for better viewing and capture snapshots to save to tablet PC memory card. 6.2.1 KViewHD on Android® Tablets Note: To ensure optimum performance, make sure your tablet PC meets the system requirements: • OS version: Android 3.
Chapter 6: Mobile Device Access ENGLISH 6.2.2 KViewHD on iPad® Note: To ensure optimum performance, download and use KViewHD on iPad iOS 4.2.1 or above. 1 Make sure your iPad is connected to the Internet (either by mobile data connection or Wi-Fi). 2 Open the App Store application. 3 On the search bar, enter the keyword “kguard” to search for KViewHD. 4 Select and download KViewHD. Click FREE. Click INSTALL APP. You may be asked to login with your iTunes account to continue.
Chapter 6: Mobile Device Access ENGLISH 6.3 KView Center KView Center is a software application tool designed for computers running Windows OS. Note: To ensure optimum performance, make sure the OS of your computer is Windows 7 or Windows XP. To install KView Center on your computer, perform the following steps: 1 Browse the CD that came with your DVR and double-click on “KViewCenterSetup.exe”. 2 When the security warning appears, click Run. 3 The KViewCenter Setup screen appears.
6.4 KView Series Specifications Surveillance Software Operating System OS Version Resolution Device List (DVR Address Book) KView KViewHD KView Center Android iPhone Android iOS Windows 2.2 or above 4.2.1 or above 3.0 or above 4.2.
Chapter 7: Troubleshooting & FAQ ENGLISH Chapter 7: Troubleshooting & FAQ 7.1 Troubleshooting If you experience any problems in using the DVR, try the following solutions to these common problems before calling for service. If problems persist, contact the customer service in your area. Problem The DVR does not turn on and the indicators are not lit. Some channels have no video signal. An “H” is displayed on the screen and the DVR cannot detect the HDD.
Problem I cannot access the DVR through my mobile phone. Possible Solution • Check if the network cable is properly connected to the DVR. • Check if the network settings are properly configured. See “4.2 Setting the Network” on page 34. • Make sure the mobile device utility is properly installed on your mobile phone. • Make sure that the mobile server port value is the same as the value set in the DVR menu. See “4.4.4 Setting Up Mobile Devices” on page 44. ENGLISH Chapter 7: Troubleshooting & FAQ 7.
Appendix: Specifications ENGLISH Appendix: Specifications Model TC401 (4-CH DVR) TC801 (8-CH DVR) Cloud Cloud Storage Yes Storage Mode Schedule / Motion Detection Video Video Format Video Input NTSC / PAL 4 BNC inputs 8 BNC inputs 1 VGA output, 1 BNC output 1 VGA output, 1 BNC output NTSC: 120fps, PAL: 100fps NTSC: 240fps, PAL: 200fps Audio Input 4 RCA inputs 8 RCA inputs Audio Output 1 RCA output 1 RCA output Video Output Display Frame Rate Audio Audio Compression 8kHz x 16bit ADPCM
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